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Reviews of Stay SAKURA Kyoto Kiyomizu Gojo

3 out of 5
Stay SAKURA Kyoto Kiyomizu Gojo
583 Kojimacho, Higashiyama-ku, Kyoto, Kyoto

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 50 reviews" "
Rating 8 - Good. 8 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.4/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel.
Stayed 2 nights in Apr 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you so much for the great comment. We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

8/10 Good

Douglas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Stayed 2 nights in Apr 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you for your wonderful comments.We are very happy to hear that you enjoyed your time in Kyoto.We hope you will visit Kyoto in various seasons. We look forward to serving again.

10/10 Excellent

Alanah

Travelled with family
Liked: Amenities
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.
Stayed 3 nights in Mar 2024
Response from Stay SAKURA Kyoto on Mar 29, 2024
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

10/10 Excellent

Ana Gabriela Lopes

Liked: Cleanliness, property conditions & facilities
Spacious room. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you very much for staying with us during your journey in Kyoto. All of our staff are happy to hear your compliments.And we look forward to seeing you again.

10/10 Excellent

Tillie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
laundry in the room was convenient
Stayed 4 nights in Mar 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you very much for choosing our facility out of many hotels. We are also honored to receive your compliments regarding our facilities.And we look forward to seeing you again.

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I wanted
Stayed 4 nights in Mar 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you very much for staying at our hotel. We will continue to strive to improve our service and hospitality. We look forward to welcoming you again.

10/10 Excellent

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel . This is our second time staying in this hotel.
Stayed 5 nights in Mar 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 5, 2024
Thank you very much for your valuable review! We are always taking into account our customers’ reviews and trying our best to improve our services. We are looking forward to serving you again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to historic sites and local culture.
Stayed 2 nights in Mar 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you very much for choosing our hotel to stay.We are very happy to hear that you were able to experience the local culture.And we look forward to seeing you again.

10/10 Excellent

Vilma, Winter Garden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice hotel staff, lovely traditional accommodations, close to Yasaka Pagoda, polite taxi drivers, walking distance to bus stations and convenience stores. Our family enjoyed our stay in this hotel. We’ll definitely come back to stay here if we are in Kyoto.
Stayed 1 night in Feb 2024
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Apr 10, 2024
Thank you very much for your wonderful review. We will continue to strive to improve our services and hospitality, aiming to be a hotel where everyone can stay with peace of mind. Thank you very much for taking the time out of your busy schedule to write your comments.All of our staff are looking forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great value
Close to major attractions, a little dated but comfortable and had all needs, super spacious for the area
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Good service, well-appointed room
Stayed 1 night in Nov 2023
Response from Stay SAKURA Kyoto Kiyomizu Gojo on Dec 1, 2023
Thank you for taking the time to review our hotel.Thank you for rating our facility. Very much looking forward to your stay again in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having an English speaking hotel desk worker was very helpful for me. The room had many household amenities that I haven't had in other similarly priced hotels elsewhere in Japan. Such as washer/dryer, electric stove top, microwave, heated bathing room. The double room felt relatively roomy. The small balcony was nice to open and look out of. The hotel is only 4 floors so I never had to wait for the elevator. It's close to Gion and temples, so I had several tourist excursions that started right from the hotel with no public transit involved. For negatives, the location was a bit loud. The road the hotel is on is rather busy, which causes some loud noises. There is a fire station nearby. There are several busy bus stops near the hotel making the sidewalk crowded at times. It's a bit of a long walk from the subway stations, 15 to 20 minutes.
Stayed 4 nights in Nov 2023
Response from Stay SAKURA Kyoto on Dec 1, 2023
Thank you very much for your valuable review!Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

10/10 Excellent

Josyn, norwalk

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2023
Response from Stay SAKURA Kyoto on Nov 29, 2023
Thank you for your brief but positive feedback! We're delighted to hear that you found our staff nice. If you have any specific comments or suggestions, feel free to share them with us. We appreciate your stay and hope to welcome you again in the future.

10/10 Excellent

Khanh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from 予約担当 横田 on Sep 18, 2023
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the location of the property. Though it is on a busy main road, it is literally a less than 5-minute walk to the really charming, beautiful nooks and crannies of Kyoto’s best streets and neighborhoods. The hotel is situated in Higashiyama, which is where many of the most iconic temples and shrines are located in good concentration. Bus 206 is a 1-minute walk and gets you to and from Kyoto Station in about 20 minutes. Other bus lines are nearby and another train line is about 10 minutes of walking. We also used Uber (which operates through a local taxi service called MK- easy to sport their heart shaped logo medallions on top of the car roofs) when we didn’t want to deal with the weather. Phuong, one of the front desk receptionists, was wonderful and so cheerful and always able to assist with our needs. Other staff also pleasant. We used Google Translate to communicate with staff, who are there part of the day (not overnight). Our narrow room was small but serviceable for 2. We loved having a washing machine inside the room and free laundry pods. The shower area can be closed off and a wall setting on the control pad outside the bathroom (the yellow button) turns the shower room into a literally dryer for clothes. It was extremely effective! Having a full kitchen was also great (fridge, 2-burner cooktop, microwave).
Stayed 6 nights in Aug 2023
Response from 予約担当 横田 on Sep 18, 2023
Thank you very much for choosing our facility. Our staff is very happy to have been able to help you create memories. Our entire staff will continue to strive to provide you with even better service in the future. We look forward to seeing you again.Again, thank you very much for taking the time to send us your contribution.

10/10 Excellent

Mitrjit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location close to everything! Clean and new construction! We walk to everywhere!
Stayed 1 night in Jul 2023
Response from 予約担当 横田 on Sep 3, 2023
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

10/10 Excellent

John-Rey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.

10/10 Excellent

Sam

Stayed 2 nights in May 2023
Response from 予約担当 横田 on May 14, 2023
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value. Close to major tourist areas in Kyoto. Great for a long stay because of kitchen washing machine, refrigerator and microwave. Not much communication with staff because there are times when no one is at the hotel.
Stayed 3 nights in Apr 2023
Response from 予約担当 横田 on Apr 23, 2023
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Anne Beatrice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing and spacious stay near the Gion area. Walking distance to points of interest, as well as many kimono rental shops. Would definitely return!
Stayed 2 nights in Apr 2023
Response from 予約担当 横田 on Apr 16, 2023
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Clean and spacious
The place was clean and spacious with a washer machine. Near Gion area. Mark (receptionist) was so helpful. He gave recommendations where to go and places to visit. Would come back again.
Stayed 3 nights in Apr 2023
Response from 予約担当 横田 on Apr 16, 2023
この度は多数ある宿泊施設の中から､当施設をお選び頂き誠にありがとうございます｡大変光栄なお言葉を頂きｽﾀｯﾌ一同大変嬉しく思います｡この度はお忙しい中ご投稿をお寄せ頂き､誠にありがとうございました｡ またのお越しを心よりお待ちしております｡

10/10 Excellent

OSCAR

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient going to attractions, friendly staff and the room are great.. My family’s going to stay here again when we come back to Japan…. We Love this place.
Stayed 2 nights in Mar 2023
Response from 予約担当 横田 on Apr 16, 2023
この度は当施設にご宿泊頂き､誠にありがとうございます｡ お客様よりお褒めのお言葉を頂けました事、ｽﾀｯﾌ一同嬉しく思います｡ 今後もよりよいｻｰﾋﾞｽを提供できるよう､ｽﾀｯﾌ一同精進して参ります｡ 改めましてこの度はお忙しい中ご投稿をお寄せ頂き､誠にありがとうございました｡ またのお越しを心よりお待ちしております｡

10/10 Excellent

M-L, Toronto

Travelled with partner
Liked: Cleanliness, amenities
Very clean, spacious (especially after Tokyo), and great location! 15min walk to "downtown" where most of the restaurants are, close to temples, and 5m from geisha district. A bit confusing initially on whether we needed to check in at the sister location, (only if arriving certain times, otherwise there is someone at this reception too), but otherwise great! A great bonus was the washing machine and drying area in the bathroom! We had a wonderful stay,Thank you!
Stayed 6 nights in Apr 2019
Response from Stay SAKURA Kyoto on Jul 26, 2020
Thank you very much for your review! We are very happy that you enjoyed your stay with us and that you liked the location and the room amenities! We hope to see you again on your next stay in Kyoto!

10/10 Excellent

Ching man connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, large room with kitchen, close to sights
We love this hotel so much, clean, large room, close to the sights, and a kitchen if you want to make you light meal. We definitely go back again. We went there by driving, and we found 5 minutes walk away a overnight carpark "Japan Garage" which is good.
Stayed 1 night in Dec 2019

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in the hotel. Hope back somedsy again
Stayed 2 nights in Jul 2019
Response from Stay JAPAN on Jul 12, 2019
Dear valued guest, Thank you very much for staying with us. We are very glad to know that you had a good time. We look forward to seeing you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good cheap place to stay for sightseeing in Kyoto. Make sure you note that check in is not at the hotel but near Kyoto station. Pros: - good location for temples and sites on the eastern side of the city (Kiyomizu-dera, Ginkaku-ji, Fushimi Inari); also close walking distance to Gion district - clean and spacious - 24/7 FamilyMart directly across the street Cons: - bit far from downtown (~20-25 min walk) but not too bad - not much good food nearby the hotel - limited staff hours and no housekeeping, which was communicated clearly beforehand; still, this may turn some off
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Great area of Kyoto.
Stayed 1 night in Apr 2019
Response from Stay JAPAN on Apr 25, 2019
Thank you so much for leaving us a review. We look forward to seeing you soon.

10/10 Excellent

EUNHA

Stayed 3 nights in Nov 2023

8/10 Good

Alix

Liked: Cleanliness, room comfort
Bien situé bien que sur une rue très bruyante. Un peu moins la nuit heureusement Chambres fonctionnelles et spacieuses
Stayed 4 nights in Nov 2023
Response from Stay SAKURA Kyoto on Nov 29, 2023
Merci beaucoup pour votre commentaire positif sur notre emplacement bien situé et nos chambres fonctionnelles et spacieuses. Nous sommes désolés pour les désagréments liés au bruit de la rue. Nous apprécions vos commentaires et espérons avoir le plaisir de vous accueillir à nouveau dans le futur. Si vous avez d'autres suggestions ou préférences, n'hésitez pas à les partager avec nous. Nous vous souhaitons tout le meilleur pour vos voyages à venir.

6/10 Okay

laurent

Liked: Cleanliness, room comfort
Convenable mais bien situé
Un hôtel correct, chambre petite et simple ( idéal pour un couple), kitchenette sans intérêt ni utilité ( ne pas penser faire la cuisine ici). Une communication difficile avec l’hôtel. Malgré la route à côté, nous avions une chambre calme. L’emplacement est cependant très bien pour visiter Kyoto ( des zones d’intérêt et célèbre à proximité et à distance de marche : market de street food, temple, rue typique de Kyoto….)après le métro est à 15 mn.
Stayed 4 nights in Nov 2023
Response from Stay SAKURA Kyoto on Dec 1, 2023
Thank you very much for your valuable review.I'm glad that you were satisfied with the location.We are always taking into account our customers’ reviews and trying our best to improve our services.We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Estancia en Kyioto
Muy bien hotel cerca de Gion y lugares de interés turístico. Habitación muy grande y espaciosa.
Stayed 5 nights in Aug 2023
Response from 予約担当 横田 on Sep 3, 2023
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.

10/10 Excellent

JONGSOUNG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from 予約担当 横田 on Apr 16, 2023
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。

4/10 Poor

Naoyuki

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
部屋の間取り スペースがあり得ないぐらい狭かった
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020
Response from Stay SAKURA Kyoto on Oct 3, 2020
Anonymous様 この度はStay SAKURA kyoto 清水五条にご宿泊頂き、誠にありがとうございました。 さらに、貴重なお時間を割いて評価頂けましたこと、重ねてお礼申し上げます。 今後もよりよいサービスを提供できるよう、スタッフ一同気を引き締めて精進いたします。

10/10 Excellent

Hidenori

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗ですが受け付けの人はあんまり親切ではないと感じていました
Stayed 2 nights in Mar 2020

10/10 Excellent

斑模様, 愛知県

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
室は綺麗で清潔に保たれていました。 立地も良く清水寺から八坂神社まで近く歩いて巡ることができました。
Stayed 1 night in Nov 2019
Response from Stay SAKURA Kyoto 清水五条 on Dec 8, 2019
斑模様 様 この度はStay SAKURA Kyoto 清水五条にご宿泊頂き、誠にありがとうございました。 さらに、貴重なお時間を割いてお声を届けてくださいましたこと、重ねてお礼申し上げます。 今後もよりよいサービスを提供できるよう、スタッフ一同気を引き締めて精進いたします。 斑模様 様のまたのお越しを心よりお待ちしております。 予約担当　村中

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
加湿器があるとよかった
Stayed 2 nights in Nov 2019
Response from Stay SAKURA Kyoto 清水五条 on Dec 8, 2019
この度はStay SAKURA Kyoto 清水五条にご宿泊頂きまして、誠にありがとうございます。 またご滞在中にお客様にご不便をお掛け致しましたことお詫び申し上げます。 お客様の貴重な意見として加湿器設置の検討をさせていただきます。 今後も、お客様に快適にお過ごしいただけるよう、スタッフ一同サービスの向上に努めて参ります。 お客様のまたのお越しを心よりお待ちしております。 予約担当　村中

10/10 Excellent

Leidis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No necesitas nada más
Tiene de todo para pasar los días y es amplio y cómodo me encanto
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪です
トラブル多すぎ ホテルに電話が無い為、緊急時大変です。二度と泊まりたくありません 部屋も埃だらけで体調悪くなりました
Stayed 6 nights in Oct 2019
Response from Stay SAKURA Kyoto 清水五条 on Dec 8, 2019
この度はStay SAKURA Kyoto 清水五条にご宿泊頂きまして、誠にありがとうございます。 またご滞在中にお客様に大変不愉快な思いをさせてしまいましたことをお詫び申し上げます。お客様の貴重な意見として参考にさせていただき、サービス面清掃面ともにスタッフ一同気を引き締めて精進いたします。 お客様のまたのお越しを心よりお待ちしております。 予約担当　村中

10/10 Excellent

Hidenori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Stay SAKURA Kyoto 清水五条 on Dec 8, 2019
Hidenori 様 この度はStay SAKURA kyoto 清水五条にご宿泊頂き、誠にありがとうございました。 さらに、貴重なお時間を割いて評価頂けましたこと、重ねてお礼申し上げます。 今後もよりよいサービスを提供できるよう、スタッフ一同気を引き締めて精進いたします。 Hidenori 様のまたのお越しを心よりお待ちしております。 予約担当　村中

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗
周辺ホテルに比べて安く、綺麗で快適でした！
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
優點是地點方便。走路到清水寺或衹園只要10分鐘左右，往衹園方向約200米有家小超市。馬路對面有全家超商。公車站牌很近(10米左右)，去遠一點的比如金銀閣寺或二條城都方便。地鐵稍遠(走10分鐘路程)，但去稻荷大社坐地鐵不用轉車。去嵐山可坐公車到河原四條轉近鐵過去也很快。 最大缺點是隔音不好。雖然是新造房，房間設備都很新，但因為是鋼骨＋木板鋪造，所以走路重一點就會感到震動，樓上有住人時如果不幸遇到習慣腳跟著地的，會一直聽到咚咚聲，若有小孩就更慘了。另外附近晚餐餐廳選擇少，除非花大價錢吃懷石，或者辛苦點走到河原四條(約20分鐘)才會比較多選擇。我們住10天結果有7天都是超市或超商便當。雖然房間有IH爐和平底鍋深鍋，可沒碗盤只有杯具，也沒油鹽醬醋，自炊不用想。頂多煮水煮蛋，泡麵或微波爐熱便當。另外沒有餐桌，只有照片中的靠牆長桌。旁邊一塊空置也許是給人加床用，但對我們兩人住就完全浪費了。 還有就是客服對接不順。我們追加了兩次訂房(7＋2＋1)，和旅館方溝通不換房和清掃、補住宿稅等問題時，兩次都出現我和客服中心談好，但旅館這邊櫃台人員搞不清楚或是二次手續的狀況(我按客服要求上午換房卡＋補住宿稅，下午櫃檯換人又來換卡＋收錢)，如果不是我會日文，這些狀況處理起來會很麻煩。(客服中心可講中文，但旅館櫃檯只有會日文和英文的) 另外要注意的是check in和住宿的旅館是兩個地方，不過可以事先預訂接駁車不用自己扛行李過去。3天內行程推薦可住，再長要能忍受隔音才建議住這。
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅馆地点比想象中更方便
服务中心和旅馆不是同一个地方,不过可以提前在邮件上问当天是否有服务人员在旅馆中,下午4点后我们直接从京都站到达旅馆,有服务人员可以直接checkin不需再去服务中心取房卡了.旅馆地点就在清水寺附近直线走路3分钟距离,公交也在3分钟内,十分方便,门口就是大马路,旅馆对面就有便利店,泡浴时有台小电视可以看.下次来京都还会预约这里的.唯一不足打开微波炉时有上个住户留下的热牛奶,都发酵了特别臭,希望打扫时可以留意一下.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
立地もよく　とてもきれいな部屋でした。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assez loin du métro mais chambre très sympa et bien équipée tout proche de gion. Le personnel est accueillant.
Stayed 4 nights in Apr 2019
Response from StayJAPAN on May 7, 2019
Thank you much for staying at Kyoto StaySAKURA. We are so delighted that you've enjoyed our room and facility. If you have any chance to visit Kyoto again, please consider our StaySAKURA, and we will be more than happy to serve you again. Thank you very much for taking your time for this feedback, and we look forward to seeing you again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receptionist needs more professional training
The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Stay JAPAN on Apr 18, 2019
Hello, Thank you so much for stayinh with us. We hope your stay was awesome one and look forward to seeing you soon.