Title: V E Hotel & Residence - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # V E Hotel & Residence Hotel connected to the convention center in Kuala Lumpur with free parking ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/12eb6ffa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/670a414c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/9880fda1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's activities](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/62b1d85e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/395ddb5d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies V E Hotel & Residence is conveniently close to Mid Valley Megamall. Guests enjoy amenities like an outdoor pool, a children's pool, and in-room WiFi. The property features The Straits Estate restaurant with Asian cuisine, a coffee shop, and a gym for everyday needs. 8.8 Excellent ## Popular amenities - - Room service - Spa - Housekeeping - Breakfast available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15334967&PinnedHotelID=15334967&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/12eb6ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 9.0 Wonderful 6 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Bidet Bathrobes Private bathroom Coffee/tea maker - 322 sq ft - City view - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/aa762dac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 7.6 Good 7 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Bidet Bathrobes Private bathroom Coffee/tea maker - 398 sq ft - City view - Sleeps 2 - 1 King Bed ![Executive Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/3cf48169.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer LED TV Blackout drapes/curtains 2 bedrooms Bidet Bathrobes - 947 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/c2062a6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Bedroom 8.0 Very good 3 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchenette Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Bidet - 452 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/130c03f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Zipper room ### Highlights Air conditioning LED TV Blackout drapes/curtains Bidet Bathrobes Private bathroom Coffee/tea maker Satellite channels - 323 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15340000/15335000/15334967/130c03f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Bidet Coffee/tea maker Satellite channels In-room safe - City view - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2220000/2219900/2219839/6b84f571.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Putrajaya Lakeside Putrajaya - Pool - Kids pool - Waterslide - Free WiFi 8.6 Excellent 204 reviews CA $103 CA $115 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Kuala-Lumpur-Hotels-DoubleTree-By-Hilton-Putrajaya-Lakeside.h2219839.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=180008&destination=Kuala Lumpur (and vicinity)&destType=MARKET&latLong=3.14661,101.711&searchId=0db43e51-f3b2-4e9f-b7a0-ec0a390bee9a&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/81800/81788/b3c3f308_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Kuala Lumpur Golden Triangle - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-V-E-Hotel-Residence.h15334967.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKuala-Lumpur-Hotels-V-E-Hotel-Residence.h15334967.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.11029%2C101.66418&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q0kM5Upy42MaLSg_cUqDx7rUAYs=) Bangsar South City, No 8, Jalan Kerinchi, Kuala Lumpur, 59200 #### What's nearby - University of Malaya - 10 min walk - 0.9 km - Mid Valley Megamall - 2 min drive - 2.3 km - Kuala Lumpur Sentral - 5 min drive - 4.2 km - Berjaya Times Square - 7 min drive - 7.6 km - Petronas Twin Towers - 9 min drive - 8.7 km #### Getting around - Kuala Lumpur Angkasapuri KTM Komuter Station - 2 min drive - University Station - 11 min walk - Kuala Lumpur International Airport (KUL) - 45 min drive #### Restaurants - ‪Hock Kee Kopitiam 福气安康 (Bangsar South) - ‬7 min walk - ‪Muito Bom! - Brazillian Barbecue - ‬3 min walk - ‪SOULed OUT - ‬2 min walk - ‪Edo Ichi Japanese Restaurant - ‬1 min walk - ‪Dao Xiang Chinese Cuisine Restaurant - ‬8 min walk ## About this property ### V E Hotel & Residence Upscale hotel near Mid Valley Megamall Consider a stay at V E Hotel & Residence and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a gym. The on-site Asian cuisine restaurant, The Straits Estate, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Additional perks include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), a free shopping center shuttle, and luggage storage - 7 meeting rooms, a 24-hour front desk, and a banquet hall Room features All 432 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - 40-inch LED TVs with satellite channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39150000/39149600/39149595/9a791ab3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Komune Living Kampung Kerinchi - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 230 reviews CA $43 CA $50 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=39149595&PinnedHotelID=39149595&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4550000/4549000/4548941/8f783571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Bangsar Kuala Lumpur Taman Bukit Pantai - Pool - Hot tub - Spa - Kids pool 8.4 Very good 566 reviews CA $100 CA $112 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4548941&PinnedHotelID=4548941&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/24000000/23040000/23036000/23035933/c62278c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Kuala Lumpur, Mont Kiara Mont Kiara - 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Restaurant - Air conditioning 9.6 Exceptional 510 reviews CA $76 CA $86 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4598754&PinnedHotelID=4598754&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15100/15036/5f0de73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Petaling Jaya Petaling Jaya - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $97 CA $118 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15036&PinnedHotelID=15036&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times for a surcharge - Free shopping center shuttle - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 28 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - The Straits Estate - TSE Deli & Grocer ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 7 meeting rooms - Business center ### Spa - Spa services ### Accessibility - No elevator ### More - 1 building - 30 floors - Banquet hall - Built in 2016 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MYR 55 for adults and MYR 28 for children - Airport shuttle fee: MYR 1200 per vehicle (one-way) - Airport shuttle fee per child: MYR 1200 (one-way), (up to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards ### We should mention This property does not have elevators Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as V E Hotel Kuala Lumpur V E Hotel & Residence Hotel V E Hotel & Residence Kuala Lumpur V E Hotel & Residence Hotel Kuala Lumpur ## Frequently asked questions ### Does V E Hotel & Residence have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at V E Hotel & Residence? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at V E Hotel & Residence on Nov 8, 2025 start from CA $91.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kuala-Lumpur-Hotels-V-E-Hotel-Residence.h15334967.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is V E Hotel & Residence pet-friendly? > No, pets are not allowed at this property. ### How much is parking at V E Hotel & Residence? > Self parking is free at this property. ### What time is check-in at V E Hotel & Residence? > Check-in begins at 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at V E Hotel & Residence? > Check-out is at noon. ### Does V E Hotel & Residence provide a shuttle to the airport? > Yes, there's an airport shuttle that runs at scheduled times. A fee of MYR 1200 per vehicle applies. ### Where is V E Hotel & Residence located? > Located in Bangsar South, this hotel is within 3 mi (5 km) of University of Malaya, Mid Valley Megamall, and Kuala Lumpur Sentral. The Gardens Mall and Thean Hou Temple are also within 3 mi (5 km). University Station is 11 minutes by foot and Kerinchi Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## V E Hotel & Residence Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 337 8 - Good 259 6 - Okay 49 4 - Poor 16 2 - Terrible 8 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Teik Chien Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and fast check in and out ##### Teik Chien Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jordan Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is clean and modern and the surrounding is pretty quiet and spacious. Room rate is value for $. Strongly recommended. ##### Jordan Stayed 1 night in Aug 2025 ### 6/10 Okay #### Meng Yen Oct 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service It was a Sunday, I was at the pool. I tried to order a glass of wine and was informed I had to order a whole bottle because the bar was closed. So I ordered a bottle and sat by the pool. 15 minutes later, my bottle had still not arrived. When I went back to the restaurant counter to ask the staff, she got angry and did not even apologize for the delay. ##### Meng Yen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Apartment and kitchenette ar well maintained This is my second time booked the 2 Bedrooms Executive Apartment for my small event. I have made a remark for reserving the room with designed work space in Hotels.com and VE Hotel & Residence did reserved it for me, and this action really made my event went smoothly. The Apartment rooms and kitchenette are well maintained. I will continually to held and book my event next year in VE Hotel & Residence ![](https://a.travel-assets.com/ugc/hotel-reviews/99fbe035-9546-4c3f-a125-57dce779fb83-1752799522654.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2393307e-a7e0-4a28-b8da-769a827ded4f-1752799539982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bb86f4cb-c3c6-4e35-9a8e-802ed5b6eed0-1752799550338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4649018a-e999-4b69-af3f-90aaa41e507e-1752799555796.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Masaharu Feb 8, 2025 Liked: Cleanliness, amenities Nice and clean ##### Masaharu Stayed 14 nights in Jan 2025 ### 10/10 Excellent #### Ping Chern Ryan Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room size, nice bed and toilet. Location is good near by food places. Breakfast can be skip, price is good too ##### Ping Chern Ryan Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Michael Aug 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very happy Great hotel for business trip and relaxing ##### Michael Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Kyle Sep 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenient to the office. Nice room. Friendly staff. Many great dining options in short walking distance. Perfect for business travel. ##### Kyle Stayed 2 nights in Sep 2023 ### 8/10 Good #### Daniel May 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good experience ##### Daniel Stayed 1 night in May 2024 ### 10/10 Excellent #### Vasanthy May 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean & nice ##### Vasanthy Stayed 1 night in Apr 2023 ### 8/10 Good #### Niki Jun 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Property Overall is good but was given the end room n the room is a bit small….. It was for my wedding stay as I had a wedding luncheon event at Treasure Oriental Restaurant ##### Niki Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Rachel Jun 16, 2024 Disliked: Cleanliness #### Short Stay Location is in office area. Only restaurants around it. Bed was comfortable but bathroom needed more attention to cleaning. Surprised there was no bedroom slippers for guest at all. ##### Rachel Stayed 1 night in Jun 2024 ### 8/10 Good #### Colum Aug 29, 2024 Liked: Property conditions & facilities Room was clean but two things need improving 1. Quality of breakfast buffet and variety. Could ensure food is kept in optimum 2. TV channels are awful, no international stations, CNN and others ##### Colum Stayed 10 nights in Aug 2024 ### 8/10 Good #### Verified traveller Jun 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Slightly disappoitning this time but a good stay This was overall an ok stay. We really enjoyed our last stay at the property which is why we chose it again this time. Unfortunately, however, check-in seemed to be an unduly slow process, the safe in our room was not working, and gratuiites such as slippers and a weighing scale, which wed previously been provided with, were not provided on this occasion. That said, the room was still very comfortable. The decor was modern and tasteful, the amenities were good, and we probably would consider staying there again in the future. ##### Verified traveller Stayed 1 night in Jun 2024 ### 6/10 Okay #### Sandeep Jan 31, 2023 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Location was ok and decent food and shopping nearby at the malls. Rooms were ok for the price point but wasn't clean at check in. There were still like random food crumbs and receipts from the previous guests. Beds were otherwise comfortable and showers were ok. Not much more you can ask for at this price point. ##### Sandeep Stayed 2 nights in Jan 2023 ### 8/10 Good #### Kanit Jul 10, 2022 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Nice location, next to malls and restaurants The room is okay, large space at valued price. It is clean and provided hair dryer, iron and table, enough hanger, however, the cleaning service wasn't offer everyday. The hotel only provide every 3 days and not inform guest during the check-in. I was disappointing on cleaning service but the rest of facility are good. ##### Kanit Stayed 4 nights in Jul 2022 ### 10/10 Excellent #### Robin Mar 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Its clean and professional. However, the flooring in the room seems to have bumps. and the shower/shampoo seems to be of lower grade? ##### Robin Stayed 1 night in Mar 2023 ### 4/10 Poor #### Verified traveller Jul 20, 2025 Disliked: Staff & service, property conditions & facilities #### Hotel has degraded over the years, poorly maintain Stayed many times here over a few years and the standard has gone down, while prices seem to have increased by 10% in the past 9 months. Maintenance not done well…hair dryer was not working, shower Water pressure was very low so it’s quite difficult to shower (not fixed after we informed the hotel) and the sliding doors for the toilet and wardrobe are not working well, requiring quite a lot of strength to slide. Also, vanity kit and slippers are no longer provided. Noticed a The Bar on the M3 level beside the pool is also not manned most of the nights when we get there around 10 pm, even though the operating hours are till 11pm. There are outdoor high tables and chairs provided in the M3 area but the tables are not cleared so the food/ash tray/drinks left by previous occupants are left there, and when we tried to look for a dustbin to clear our tables ourselves, can’t locate any on the M3 level. Also nobody answers the phone when calling the Conceirge from the room. Also, when I tried going to the bar on a Sunday night, it was closed but there were no signs stating it’s closed. Quite unprofessional to not display open or closed signs. Also parking should be complimentary but I was still charged when exiting the car park as there was a new system apparently and didn’t work. The positive thing about the hotel is the location (covered walking access to The Sphere) and the good mattress, and filtered water dispenser. Will have to look for alternative accommodation in the area ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Vincent May 22, 2023 Disliked: Property conditions & facilities kitchen utensil and cookware are very old and in poor condition. ##### Vincent Stayed 6 nights in May 2023 ### 8/10 Good #### Jennifer S K Sep 11, 2022 Liked: Staff & service, room comfort Disliked: Cleanliness #### Serious Housekeeping Issue The surface dirt on furniture is obvious. Basin was seriously choked. Rusty stopper. Towel quality and condition very torn on the hem, rough on touch. Dining chair was stained with some sort of sweet. ![Choked](https://a.travel-assets.com/ugc/hotel-reviews/843458D25F1F9930B685F5DC2E75E5BB1A0A8FF31662914553505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rusty Stopper ](https://a.travel-assets.com/ugc/hotel-reviews/5956CC975EBBA15472AF568E1217F96D3588013B1662914666514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poor Towel Condition](https://a.travel-assets.com/ugc/hotel-reviews/85E13857EE8992EC207961591211BDE0528D3EF41662914666597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer S K Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Verified traveller Feb 13, 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### disappointed stay this hotel is a wonderful hotel 3 years ago, however, it is very disappointed that the service dropped so much... the security guard at the main lobby become lazy and don't open the door for guests. Complaint to the staff that room service never throw away the rubbish then I went out, after come back, the rubbish remain on the table... ##### Verified traveller Stayed 2 nights in Jan 2023 ### 8/10 Good #### Jun Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is very convenient, with plenty of restaurants and shops nearby. ##### Jun Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Naoki Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルの設備、サービスも問題なく、落ち着けるホテル ##### Naoki Stayed 2 nights in Aug 2025 ### 8/10 Good #### Gary Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and tidy ##### Gary Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mats Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra hotel och läge Allt bra utom frukosten. ##### Mats Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Grand Hyatt Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Grand-Hyatt-Kuala-Lumpur.h5232813.Hotel-Information) > > [Candlewood Suites Anaheim - Resort Area by IHG](https://www.expedia.ca/Anaheim-Hotels-Candlewood-Suites-Anaheim-Resort-Area.h974963.Hotel-Information) > > [Hotels in Port Angeles](https://www.expedia.ca/Port-Angeles-Hotels.d862.Travel-Guide-Hotels) > > [Shangri-La Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Shangri-La-Kuala-Lumpur.h20634.Hotel-Information) > > [The Olde Angel Inn](https://www.expedia.ca/Niagara-Falls-Hotels-The-Olde-Angel-Inn.h57664700.Hotel-Information) > > [Hotels in Lac-Megantic](https://www.expedia.ca/Lac-Megantic-Hotels.d6340224.Travel-Guide-Hotels) > > [Best Western Plus Osoyoos Hotel & Suites](https://www.expedia.ca/Osoyoos-Hotels-Best-Western-Plus-Sunrise-Inn.h429958.Hotel-Information) > > [Hilton Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Hilton-Kuala-Lumpur.h901881.Hotel-Information) > > [Mandarin Oriental, Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Mandarin-Oriental-Kuala-Lumpur.h200564.Hotel-Information) > > [Holiday Inn Express Kuala Lumpur City Centre by IHG](https://www.expedia.ca/Kuala-Lumpur-Hotels-Holiday-Inn-Express-Kuala-Lumpur-City-Centre.h13117977.Hotel-Information) > > [Napili Kai Beach Resort](https://www.expedia.ca/Lahaina-Hotels-Napili-Kai-Beach-Resort.h97621.Hotel-Information) > > [One World Hotel](https://www.expedia.ca/Kuala-Lumpur-Hotels-One-World-Hotel.h1682979.Hotel-Information) > > [Four Points by Sheraton Kuala Lumpur, Chinatown](https://www.expedia.ca/Kuala-Lumpur-Hotels-Four-Points-By-Sheraton-Kuala-Lumpur.h44117433.Hotel-Information) > > [Element Kuala Lumpur](https://www.expedia.ca/Kuala-Lumpur-Hotels-Element-Kuala-Lumpur-By-Westin.h16603145.Hotel-Information) > > [Paradox Vancouver](https://www.expedia.ca/Vancouver-Hotels-Paradox-Hotel-Vancouver.h70417639.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) ### Flights > [flights from billy bishop toronto city airport](https://www.expedia.ca/lp/airports/ytz/flights-from-billy-bishop-toronto-city-airport) > > [Flights from Toronto (YYZ) to Alcoa (TYS)](https://www.expedia.ca/lp/flights/yyz/tys/toronto-to-knoxville) > > [Flights from Goffs (YHZ) to Rome (FCO)](https://www.expedia.ca/lp/flights/yhz/fco/halifax-to-rome) > > [Flights from Montreal (YUL) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yul/edi/montreal-to-edinburgh) > > [Flights from Harare (HRE) to Victoria Falls (VFA)](https://www.expedia.ca/lp/flights/hre/vfa/harare-to-victoria-falls) > > [Flights from Seattle (SEA) to Houston (IAH)](https://www.expedia.ca/lp/flights/sea/iah/seattle-to-houston) > > [Flights from Los Angeles (LAX) to Miami (MIA)](https://www.expedia.ca/lp/flights/lax/mia/los-angeles-to-miami) > > [Flights from Montreal (YUL) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/yul/amd/montreal-to-ahmedabad) ### Activities > [Things to do in The Blue Mountains](https://www.expedia.ca/Things-To-Do-In-The-Blue-Mountains.d6129678.Travel-Guide-Activities) > > [Things to do in Beaverdell](https://www.expedia.ca/Things-To-Do-In-Beaverdell.d3000470138.Travel-Guide-Activities) > > [Things to do in Orlando](https://www.expedia.ca/Things-To-Do-In-Orlando.d178294.Travel-Guide-Activities) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [San Diego County Vacations](https://www.expedia.ca/San-Diego-County.d178304.Destination-Travel-Guides)