Outdoor pool, sun loungers
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Reviews of Ultra Luxury Apartment at 20 South

Ultra Luxury Apartment at 20 South
20 South Ave, Kingston 10, Kingston

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.0/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was double booked, I had to find other accommodation after security advised room double booked. After 1 week, I am still awaiting REFUND.
Stayed 7 nights in Jul 2021

2/10 Terrible

Chanice, Canada

Disliked: Cleanliness, amenities
DO NOT STAY HERE! I traveled to Kingston, Jamaica all the way from Canada and booked this apartment via expedia. Upon arrival they told me they overbooked and could not accommodate me regardless of the fact I had a confirmation number. This whole place is sketchy. They told me to wait 30 min to see what they could do which turned into 2 hours. I spoke to Tracey Macfarlene who was in charge of the this Ultra Luxury Apartment and she had a horrible attitude , literally told me there was nothing she could do and hung up on me! I was left stranded on the streets of kingston for almost 6 hours... and was offered nothing for the inconvenience not even an apology. It was a total NIGHTMARE to say the least! Had to book another place to stay and ended up having to spend an extra $1500 because everywhere else was booked up. The staff were very unpleasant...save your money folks!
Stayed 4 nights in Aug 2020

8/10 Good

Roshundia, Bronx, NY

Disliked: Cleanliness
They had limited channels on the tv for that price. Cheaper places had better cable. They need to do better especially if people are going to be quarantined
Stayed 2 nights in Jun 2020
Response from Marsha Antonio on Aug 13, 2020
Thanks for allowing JamaicaHolidayRental.com to host you for your short stay in Kingston. We would like to inform you that as a result of your positive feed-back we have started to offer all our guest free NETFLIX for the duration of their stay at any of our properties in Jamaica. Most importantly, we appreciated your honest review.

10/10 Excellent

Kashain, Kingston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overall love the Sightseeing especially at night..Excellent service.
Stayed 3 nights in Dec 2019
Response from Marsha on Dec 19, 2019
We at JamaicaHolidayRental.com thank you for allowing us to host you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is new an upscale. Great property and excellent staff.
Stayed 14 nights in Oct 2019
Response from Marsha on Nov 5, 2019
We at JamaicaHolidayRental.com thank you for allowing us to host you.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Marsha made every initiative to make my stay welcoming. Provide a lot of information that was resourceful. The apartment was so beautiful, if I could rate this property and Marsha a million stars I would.
Stayed 1 night in Oct 2019
Response from Marsha on Oct 10, 2019
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Marsha on Oct 10, 2019
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.

10/10 Excellent

Michelle, Amsterdam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment at a great location. Loved the pool over looking Kingston. Great addition the Deli Shop next to the pool.
Stayed 1 night in Oct 2019
Response from Marsha on Oct 5, 2019
Thanks for allowing JamaicaHolidayRental.com to host you. We would surely love to host you again.