Superior Apartment, 1 Bedroom, Ensuite

Reviews of Kingsway New Kingston Guest Apartment II

3.5 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Akeem

Liked: Cleanliness, amenities, property conditions & facilities
This was the first time I ever booked a place so I was pretty hesitant going in. But staying here has helped alleviate my fears. Awesome place
Stayed 5 nights in Jul 2022
Response from Management on Jan 16, 2023
Thank you for choosing our property and sharing your positive experience. We are thrilled to hear that your stay with us helped alleviate your fears and that you found the place to be awesome. We look forward to having you back soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from -Manager on Apr 2, 2020
Thank you for your review of our apartment.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Nov 2019
Response from Management on Jan 16, 2023
Thank you for your review of our apartment.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities
The area is super chill and the have a guard at the gate. The code entry system at the lobby was seriously an overkill. Got then the lobby door that lock pretty quickly it was a very nice stay.
Stayed 1 night in Nov 2019
Response from Management on Feb 3, 2023
Thank you for your review and for choosing to stay with us. We're glad to hear that you found the area to be relaxed and peaceful, and that our security measures provided you with a sense of safety. We apologize if the code entry system in the lobby was an inconvenience, however, it is a feature that is designed to enhance security for our guests. We're thrilled to hear that you enjoyed your stay overall and that you found the lobby door locking quickly to be a nice touch. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Keily, Bermuda

Travelled with partner
Liked: Cleanliness, amenities
Property is in a Prime Location. 2 mins walk to eat and have ice cream. Rooms are clean, spacious and you get ample size kitchen. We booked with the intention to just spend a night and then move on the Ocho Rios but ended up staying for 4 days.
Stayed 1 night in Nov 2019
Response from Management on Jan 16, 2023
Thank you for choosing our property and for taking the time to share your positive experience. We are delighted to hear that you found our location to be convenient, the rooms clean and spacious, and the kitchen to be of ample size. We are glad that you enjoyed your stay and decided to extend your visit. We look forward to welcoming you back in the future.

10/10 Excellent

Mila, Frankfurt

Travelled with family
Liked: Cleanliness, amenities
Ended up being upgraded to a different property because I did not want to be down stairs. I got upgraded to a beautiful apartment and at no additional cost. The kitchen and bathrooms was immaculate and bed was very comfortable. Even got welcome juice and water. ❤️ IT!
Stayed 1 night in Nov 2019
Response from Management on Jan 16, 2023
Thank you for your kind words, we're glad you enjoyed your upgraded stay and found the apartment to be immaculate and comfortable. We strive to provide the best experience for our guests and are glad we could meet your expectations. We look forward to hosting you again in the future.

10/10 Excellent

Xander, Montego Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice apartment and excellent service but not exactly the cheapest place if you are just looking for a cheap place to crash for the night.
Stayed 1 night in Nov 2019
Response from -Manager on Dec 3, 2019
Thanks for the review. We are moderately priced to attract guest would wants to be in a very safe, clean and centrally located environment.

10/10 Excellent

Scott, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place for the night to catch an early flight out. Did not stay long but i can see where it would be an acceptable place for a business traveler to stay extend instead of a hotel.
Stayed 1 night in Nov 2019
Response from -Manager on Nov 21, 2019
Scott, thank you for the review. Perhaps your next booking will a little longer. The building and surroundings have quite a bit of amenities to enjoy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from -Manager on Nov 18, 2019
Thank you for the review.

8/10 Good

GLP, Honduras

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasantly surprised!!
I booked this facility for my first trip to Kingston. I booked it based on the pictures posted which reflect that the facility is almost brand new. Though it is not a hotel per se, the managers went out of their way to make my stay as comfortable, easy and pleasant as possible. It is located in a good part of town, easily accessible to all points. The building is very secure, and felt the same! I enjoyed my stay here!!
Stayed 3 nights in Oct 2017
Response from Management on Nov 20, 2017
GLP, thank you for the wonderful review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a super location
Great location and apartment. Very good contact and arrival service. Thanks for everything!
Stayed 3 nights in Aug 2017
Response from mi casa es tu casa on Sep 3, 2017
You are welcome. We look forward to hosting you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great place & amazing location - would definitely stay again on my next visit
Stayed 7 nights in Jul 2017
Response from Management on Sep 3, 2017
Thanks for the fantastic review.

10/10 Excellent

Clouie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I thouroughly enjoyed my stay... It truly felt like home away from home. It was a very relaxing and pleasant trip and management was very helpful and professional. I will definitely be coming here again! The room was spotless just as you see it in the pics... A bonus is how close to everything it is! Devon house is less then 5 min away; I walked there...
Stayed 3 nights in Feb 2017
Response from Management on Sep 3, 2017
Clouie, must of our guests take that trip across the road daily. It is just very hard to stay away from Devon House. I timed myself a week ago and it took 2.5 minutes to walk there and 5 minutes to walk back. It is customary to walk there in half the time it takes when you are full...lol Thank you for the awesome review. look forward to hosting you again

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet and comfortable stay.
This apartment looks just like the picture. A good size, with modern furnishing, clean and well maintained. I felt very comfortable and would definately stay at the property again. The apartment is located centrally in a very good area near Devon House and as good security. I found Management very friendly and helpful would highly recommend this place to a friend or family.
Stayed 8 nights in May 2017
Response from mi casa es tu casa on Sep 3, 2017
Angela, thanks for the review. You have highlighted all the characteristics that make these apartments super attractive to tourists and business travelers alike. We are dead center in the city and close to all that is important. The place is clean, very secure and ultra modern. Devon House is just a walk across the street. We are looking forward to hosting you again in the near future.

10/10 Excellent

Clarissa, staten island, Ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very nice! I would recommend here to anyone. What you see in the picture is exactly what you get. It really felt like home away from home. When I come again this is exactly where I'm staying. Management is very nice and helpful and security was very professional and on there job. I simply love it there!
Response from -GM Kevin on Jul 9, 2017
Thank you for the fantastic review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, felt like home
Nice hotel, very clean like if it was a hospital, only recommendation is to bring soup and shampoo since none is provided in the package.
Response from -GM Kevin on Apr 15, 2017
Thank you for your review. There was a time when we provided soaps and shampoos. We find that most of our guest prefer to use their own brand of soaps because of preference or allergies. There is a lesson to learn here and we will make adjustments. Thanks for the five-star review and we look forward to hosting you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but the price is not clearly disclosed
Pro: clean and quiet, location safe, sufficient household facilities, whatsapp communication with rental owner is efficient Cons: Read carefully the condition, there is extra charges excluding in the rental price
Stayed 8 nights in Jul 2017
Response from mi casa es tu casa on Sep 3, 2017
Thanks for the good review. All charges are fully disclosed at the time of booking. Hotels.com/Expedia and the other reputable sites we conduct business will not facilitate any form of hidden charges. We are prices reasonably cheap in comparison to hotels minutes away and we offer far more than just a room. We are elated you liked what we had to offer and hope to see you again in the near future.