Ratings based on 1,294 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

This is a great place to stay on Kauai

Posted 19-Feb-2017
Pros: The hotel staff was always helpful and friendly. All the rooms were close to recreation facilities.
Cons: Nothing
Location: Loved the scenic drives, and interesting towns. Very good restaurants both on and off the resort.
The pool layout is excellent the way it offers a great deal of privacy while swimming
4out of 5
Recommended
for Everyone
by A verified traveller fromSeattle

Gorgeous Gardens, Lovely Pools

Posted 17-Feb-2017
Pros: Gardens, pools, views, friendly staff, great food, live daily music.
Cons: Coffee, powdered creamers, cracked plaster.
Location: Great location - snorkeling at Koloa Landing, Hanapepe Art Walk, Poipu Beach, nice 2 mile hike on the bluffs past Shipwreck Beach.
The grounds at the Grand Hyatt are spectacular. The perfect gardens hold an abundance of connected pools with relatively private spots to take in the sun and enjoy a poolside Mai-Tai. The three Jacuzzi's ensured that we were usually able to have one to ourselves. Many hidden gems are scattered throughout the grounds including waterfall grottos, cozy firepits, ocean view swings and meandering garden paths. The stunning Seaview Terrace provides a pleasant start or finish to the day complete with views of spouting wales morning and evening. Our room was clean and comfortable, but starting to show a little wear. The plaster around the top of our patio was significantly cracked and detracted just a bit from the lovely pool view. The one major disappointment we had with our stay was the coffee situation. The in-room coffee is dreadful and the Grand Hyatt provides only powdered non-dairy creamers. There's a nice espresso bar in the lobby, but the lines can get rather long and slow during peak morning hours. If your idea of a lovely vacation is to wake up to a nice cup of coffee before heading out into the sun, you've been warned.
5out of 5
Recommended
for Everyone
by A verified traveller fromHonolulu, Hawaii

Weekend Getaway

Posted 13-Feb-2017
We wanted to get away from our busy lives on Oahu and found the perfect solution. The Grand Hyatt in Kauai.
5out of 5
Recommended
for Everyone
by A verified traveller fromjapan

毎日居ても飽きないホテル

Posted 12-Feb-2017
毎日ホテル内でアクティビティがあり、レイ作り、フラ体験、ゴルフ、テニス、プールなど飽きませんでした。 ご飯も美味しく、景気も最高!楽しく過ごせました。 お部屋も綺麗です。お客さま専用ランドリーもあり、快適に過ごせます。帰ってからのお洗濯も楽チン♪
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful, sprawling resort

Posted 4-Feb-2017
My husband and I thoroughly enjoyed our stay in Kauai. The resort was beautiful and the pool was perfect for couples as well as kids (separate pool). The location is great, easy to run outside the resort and about 20-25mins to most activities (ATV at Kipu Ranch, helicopter rides, boating at Port Allen). Buffet breakfast is delicious!
5out of 5
Recommended
for Everyone
by A verified traveller fromB

Great hotel with a laid back atmosphere.

Posted 2-Feb-2017
The hotel was great. Staff, amenities, and the views are unparalleled with other beach resort. Food was excellent as well.
5out of 5
Recommended
for Everyone
by A verified traveller fromUtah

Great resort with all the extras

Posted 16-Jan-2017
Pros: Great pools, lazy river, amenities, luau, gardens, gym
Cons: Give me a break with the overpriced food. Plenty of cheaper and high quality eats on the island, but even a simple breakfast was expensive.
Location: Close to ATV riding, beach, swinging bridge, spouting horn, hiking, sailing, snorkeling, surfing
We stayed here for our 10 year anniversary because it came highly recommended. Definitely lived up to the reviews. Beautiful location and resort. Close to tons of activities. Only downside was the cost for meals was unreasonable with no cheap options.
2out of 5
by A verified traveller fromElmhurst, IL

Outdated Resort!

Posted 14-Jan-2017
We stayed 1 week on Maui at Westin (a 4 star hotel) before coming here. I was looking forward to the Grand Hyatt (a 4.5 star hotel) - expensiv and disappointing ! The hotel is outdated and the staff is avarage (the pool staff I would rate them very low). The pool and the landscape are very nice. Overall a disappointing experience !
Comment from Hotel Management
17-Jan-2017 by Andrew, Hotel Management
Aloha, Mahalo for staying with us a providing a review of our property. I'm sorry to see that you did not fully enjoy your stay with us. We have noted the picture you included in your review and we are having our Engineering team working to repair that immediately. Thank you for bringing that to our attention. We are used to providing excellent service for our guests, and it does not look like you received that from us, so for that I want to apologize. Mahalo again for your helpful feedback and for choosing to stay with us.
5out of 5
Recommended
for Everyone
by A verified traveller fromJupiter, Florida

Paradise

Posted 4-Jan-2017
Pros: The whole look of the hotel and the many activities available.
Cons: Everything was great.
Location: The location was close to other shopping and restaurants.
We had a wonderful experience at your hotel. Our group of 6 included two children, and adults up to senior citizen age. The resort had activities to suit all in our party
5out of 5
Recommended
for Everyone
by A verified traveller fromCocoa Beach, FL

Paradise on one site

Posted 27-Dec-2016
Pros: Location, ambience
Location: Great location, close to shopping and water sports
Hotel is all inclusive-beautiful setting, aloha spirit, Hawaii in a nutshell.