Ratings based on 1,421 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Posted 19-Apr-2018
Like the view staff was good nice pool an river and close to ocean
4 out of 5
Recommended
for Everyone
by A verified traveller

**Warning** COCKROACHES!!

Posted 10-Apr-2018
This was my 4th time staying at this hotel for a reason, I liked it so much I kept coming back. Until now. The first cockroach crawled scampered along the bed sheet at my feet as I was lounging on the bed quietly reading. My peaceful state of mind immediately vanished for the rest of the trip. Luckily we only had one night left. That night as I stood at the bathroom sink brushing my teeth, I counted 3 more cockroaches. One crawling across the white marble tile of the shower and at least two more inside the light unit above the sink. One more night, was what I kept telling myself. Needless to say, I slept very little that night. The next morning I woke before the crack of dawn and immediately turned the lights on to scare any cockroaches away. Again, I was greeted in the bathroom by one on the sink and one in the toilet room. I can honestly say I've never been happier to leave Hawaii. I love Kauai so much and will definitely return, just not to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Apr-2018
Great stay, lovely pools, spa, staff, food and ambience! Would recommend to everyone
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Grand Hyatt

Posted 3-Apr-2018
Awesome, opulent , beautiful. Great view room, friendly staff, great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from MT

Not such a great beach

Posted 2-Apr-2018
The hotel and pools were awesome. Not such a great beach but the views are awesome. Excellent hotel staff.
5 out of 5
Recommended
for Couples
by A verified traveller from Los Angeles

Great hotel. Will come back.

Posted 31-Mar-2018
Pros: Great location; good local vibes; Mark the bartender at the pool is super cool.
Cons: The blow dryer in room 3078 was sub par. Oh, and the shower was slightly gross. Smelled a bit.
Location: Little Coffee down the street for breakfast.
We Honeymoon'ed here and it was amazing. Can't wait to come back.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

nice resort complex

Posted 31-Mar-2018
Location: nice area but best explored with a car unless you like long walks
Nice rooms and excellent variety of swimming areas, including adult only area. Rooms a good size and lovely bathroom and amenities Evening meals a tad expensive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 25-Mar-2018
The hotel is a bit dated but the grounds are beautiful. We had a gorgeous view. Don’t bother upgrading to the club room. The Grand Club doesn’t offer much. Your better off just going to one of the few restaurants the hotel has to offer. This hotel has one of the most serene spas I’ve ever been to. I hated to leave. The staff is the spa we’re the nicest staff I encountered during my stay there. There are resort fees and taxes and valet will cost you $30/day. Just be prepared to pay those fees. The luau wasn’t all that great but the food was awesome.
3 out of 5
by A verified traveller from Atlanta

March2018

Posted 22-Mar-2018
Good Hotel if you like Golf or kids! Beach was not usable because of the dangerous rocks in the water.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Beautiful hotel!

Posted 19-Mar-2018
Our stay at the Grand Hyatt was wonderful! Great beach, great food, drinks and food pool side. The grounds at this hotel are gorgeous. Easy access to everything. Rooms were clean and comfortable. I would stay here again and highly recommend it.