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"The staff is amazing "

"Got to the hotel and given a room at first I genuinely thought I had been given a room at a 1970s russian camp. The guy at the desk was asleep and didn't speak a lick of English. We didn't get told about the sauna or the jacuaazi which is still not working or built not sure which After our 7 days visit in truth is was pretty decent. The staff was always on hand to open the shop even at 4am. Very friendly and polite. It was not to busy. I have to be honest the biggest thing to be of help was the taxi driver Alexander always available to help and to pick u up just a call away. I don't understand why the hotel gets such bad reviews the staff and people were friendly, the food was brilliant, enjoy it for what it is and u will honestly love it. The cleaners were super friendly and lots of cats about :) Also if u go and use Alexandra don't forget to ask about his cute white dog :) "

"Beautiful place, great location, kind staff x "

"Lovey hotel"

"The rooms are a little dated, but very clean. The variety of food and service is very good. Looking forward to my next stay.."

"The hotel, sadly, was in a very poor state. The carpets were all terribly stained. The door frames on the majority of doos were falling off. The hotel rooms themselvels were not cleaned fully, with large chunks of dust under the beads, stained bedding, and even bloody on one of the bed cushions. The food was terrible quality, to the extent we had to buy almost all meals out. When we did eat at the restaurant at the hotel, it was cold and barely had flavour. The drinks were fine on the first day. However, bar stafc confirmed the pumps had been adjusted for the fozzy drinks and therefore the syrup was not coming out properly, causing the drinks to taste like soda water. Therefore, for almost the whole stay, we had to buy drinks out too. I would not recommend this hotel, if anything, would recommend to avoid. The only positives were the entertainment staff who were very welcoming."