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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Egyptian cotton sheets, hypo-allergenic bedding, down duvet

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationWorlds of Fun29 min drive
    Popular LocationAmeristar Casino Kansas City29 min drive
    Popular LocationHarley-Davidson Factory34 min drive
    AirportKansas City, MO (MCI-Kansas City Intl.)37 min drive

Choose dates to view prices

Presidential Suite, 1 King Bed with Sofa bed (Club)

  • 750 sq ft
  • Sleeps 3

Signature Suite, 1 King Bed with Sofa bed

  • 650 sq ft
  • Sleeps 4

Room, 1 King Bed

3.6/5 guest room rating
  • 300 sq ft
  • Sleeps 2

Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2

Room, 1 Queen Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 2

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 2

Suite, 1 Queen Bed with Sofa bed (Parlor)

  • 500 sq ft
  • Sleeps 3

Club Room, 1 King Bed (Royal)

  • 300 sq ft
  • Sleeps 2

Deluxe Room, 1 King Bed (Club)

  • 300 sq ft
  • Sleeps 3

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2

Suite, 1 King Bed with Sofa bed (Parlor)

  • 500 sq ft
  • Sleeps 3

Royal Suite, 1 King Bed with Sofa bed (Parlor)

  • 650 sq ft
  • Sleeps 4

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4

Suite, 2 Queen Beds (Parlor)

  • 550 sq ft
  • Sleeps 4

Deluxe Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 2

About this area

Excelsior Springs

Located in Excelsior Springs, The Elms Hotel & Spa is in the historical district and near theme parks. Paradise Playhouse and Hall of Waters and Cultural Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Kayaking, waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Excelsior Springs travel guide
Popular Location

What's nearby

  • Worlds of Fun - 29 min drive
  • Ameristar Casino Kansas City - 29 min drive
  • Harley-Davidson Factory - 34 min drive
  • Kauffman Stadium - 37 min drive
  • Arrowhead Stadium - 37 min drive

Getting around

  • AirportKansas City, MO (MCI-Kansas City Intl.) - 37 min drive


  • Eighty Eight Restaurant — 1 min walk
  • Wabash BBQ - 3 min walk
  • Herradura Mexican Restaurant - 8 min walk
  • Ventana Gourmet Grill - 8 min walk
  • Atlas Saloon - 10 min walk

About this property

The Elms Hotel & Spa

3.5-star spa hotel near Paradise Playhouse
This smoke-free hotel features a full-service spa, a golf course and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site. All 153 rooms offer comforts such as memory foam beds and Egyptian cotton sheets, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include iPod docking stations, private gardens and room service (during limited hours).
The Elms Hotel & Spa offers 153 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and a safe. Memory foam beds feature Egyptian cotton sheets and down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. 2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elms Spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Motorhome/coach/lorry parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 6-14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 hot tubs
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli


  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Conference space (250 square feet)


  • Firepit
  • Garden
  • Picnic area


  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Climate control (air conditioning)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress


  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels


  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker

Outdoor space

  • Garden


  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe



Check-in between 4:00 PM and anytime
Express check-in


Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk


Pets are allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Destination fee: USD 17.65 per accommodation, per night.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6 and USD 14 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Hotel Excelsior Springs
Elms Hotel
Elms Excelsior Springs
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel & Spa Hotel
The Elms Hotel & Spa Excelsior Springs
The Elms Hotel & Spa Hotel Excelsior Springs

Frequently asked questions

Can I cancel my reservation for free at The Elms Hotel & Spa and receive a full refund?
Yes, The Elms Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Elms Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Elms Hotel & Spa?
As of Oct 28, 2020, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa on Nov 2, 2020 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Elms Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Elms Hotel & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay.
How much is parking at The Elms Hotel & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at The Elms Hotel & Spa?
Check-in is from 4:00 PM to anytime.
What time is check-out at The Elms Hotel & Spa?
Checkout is at noon.
Does The Elms Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Elms Hotel & Spa located?
Situated in the historical district, this spa hotel is within a 15-minute walk of Paradise Playhouse and Hall of Waters and Cultural Museum. Excelsior Golf Course and Fence Stile Vineyards and Winery are also within 3 mi (5 km).
Very good
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed. Room across from service elevator so a bit noisy
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
No microwave, no clock, inadequate table/work space. Cannot recommend this lodging at anything other than bargain-basement pricing, certainly not for the premium pricing they charge.
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, amenities
Half of our reservation was lost and they did nothing to compensate us for the hour it took them to get it straight. So because of that debacle, I was late for my spa appointment so that only lasted 30 minutes instead of the 45 minutes I paid for! Staff was not very accommodating when we wanted to take our drinks onto the covered patio because it was totally reserved for dinner guests. So we went down the street and ate at a great place - a local brewing company. Also the mattresses need replaced - it was like sleeping in an armpit and there was mold in the shower. It seemed all other guests got a welcome bag of goodies but we didn’t. And the bottled water in our room had tags on them stating the price was $5 each. No freebies here.
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Not a place for couples. Full of kids and families. Loud. There were railway workers and kids everywhere and the food wasn’t good. No room at the pool because of kids. Do not recommend for relaxing
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
No microwave in the room, room was small but very clean
Stayed 1 night in Sep 2020

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