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Reviews of Riverland Inn & Suites

3 out of 5
Riverland Inn & Suites
1530 River St, Kamloops, BC

Reviews

7.6

Good

Rating 10 - Excellent. 350 out of 1041 reviews" "
Rating 8 - Good. 344 out of 1041 reviews" "
Rating 6 - Okay. 170 out of 1041 reviews" "
Rating 4 - Poor. 102 out of 1041 reviews" "
Rating 2 - Terrible. 75 out of 1041 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

ceebee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful. The site is going through an extensive reno right now, but staff tried their best to keep the site as functional and peaceful as possible. We asked for, and got, a large room with a kitchenette, but it put us at the end of the property near the driveway construction. The workers kept decent hours and we weren't bothered by them or by noise. The reno'd hotel will be fabulous when it's finished! Right on the river, too, with a lovely view.
Stayed 3 nights in May 2024
Response from Guest Services on May 9, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Parminder

Good
Stayed 2 nights in May 2024
Response from Guest Services on May 9, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left did not stay when there was an ants in the bathroom and bathtub was black and in clean. Did not stay one night would not book when the cost was over the top.
Stayed 3 nights in May 2024
Response from Guest Services on May 6, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for any inconvenience caused.Kind RegardsGuest Services

4/10 Poor

Judith

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. However the building is undergoing renovations so a lot of mess around outside. I did not think our room was clean enough.
Stayed 1 night in May 2024
Response from Guest Services on May 6, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for any inconvenience caused.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Jude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful start. Breakfast was great.
Stayed 1 night in Apr 2024
Response from Guest Services on May 6, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service
Nice location. Nice staff Convenient set-up
Stayed 1 night in May 2024
Response from Guest Services on May 3, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Adrienne

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 3, 2024
Dear Guest,Thank you for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Jialin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet room
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
They are doing a ton of work some I’m hopeful it will be better when they are done. Just kinda a junky spot that looks like people would live there fulltime as opposed to a nightly rental. It’s next to an abandoned property. Pool and hot tub looked like they needed some attention. The price was reasonable and lady working the front desk was very pleasant and helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on May 1, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
View was awesome, the river was fun. The staff was happy and helpful, breakfast was yummy the rooms were comfortable and the pool,hot tub and out door patio was great. I’ll be going back
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
This hotel is good value. View is excellent!
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and beautiful view of the river
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

8/10 Good

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is away from the trans canada. Quiet and beautiful view over the river. T8hey are updating it and staff are friendly. The pool and hot tib are open latet than many pl es
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Li

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 23, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 22, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Linda

A little messy as construction is occurring around the building that should result in a fresh looking facility.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 20, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

William

Liked: Staff & service
Bugs on window sill
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 20, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Dave, Kleefeld

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a free room upgrade and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 19, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Delma Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect for our short stay.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 19, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Shila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This property had very friendly staff and was well kept, clean and beds were comfortable but definitely in need of some repairs and updates. Great view of the river! For the price and convenience it had a little breakfast included as well would definitely stay again.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 15, 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

6/10 Okay

Vitaliy

Stayed 1 night in Apr 2024
Response from Guest Services on May 4, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Eduard, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here at this little Inn. Rooms facing the river are great! Nice views and quiet. Breakfast was eggs, sausages, bagels, coffee, juice. There is a hot tub but didn’t check it out. The reception is super friendly and accommodated every one of our requests with a smile. Rooms are good for the price. Location is decent, isn’t really walking distance to anything but a very short car drive to everything. Perfect for a quick stay.
Stayed 1 night in Apr 2024
Response from guest services on Apr 15, 2024
Hi Guest,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

8/10 Good

Gerard, Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 10, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Lilanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the way to Vancouver, just stopped for the night. It was nice stay. Clean and quite room with beautiful view with river and the mountains. Reasonable BF. It's worth for the price.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 8, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are a nice, quiet place
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Leanne

Old, rooms need some renovations
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 2, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Srinivas Poosapadi

Stayed 3 nights in Mar 2024
Response from Guest Services on Apr 21, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Sunanda

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hot tub was really dirty. The bubles had a brpwn lining around them. A/c in the room had a thick layer of dust.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 31, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Davood, Calgary

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 19, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Mahdi

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We stayed for one night here. The room was clean. Also the swimming pool and hot tub.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Pritika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and service I received here
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 28, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Tashina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked my stay
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 26, 2024
Hi Tashina,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

6/10 Okay

Victoria

It was great for a quick stopover, close to everything 🙂
Stayed 1 night in Mar 2024
Response from Guest services on Mar 26, 2024
Dear Guest,Thank you so much for sharing your valuable feedback. Looking forward to welcoming you back to give you an even better experience. Kind Regards Guest Services

8/10 Good

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked this one as advertised with a pool but pool was closed for maintenance and renovations going on on the 1 st floor and Reno garbage on property next door
Stayed 4 nights in Mar 2024
Response from Guest Services on Mar 25, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

2/10 Terrible

Jenn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Suite had dirty walls, dirty towels, and smelled of mold.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 24, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

MARTY

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 22, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Chester, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
A little hard to find the place but other than that fine
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 22, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

6/10 Okay

Chantil

Travelled with family
Liked: Cleanliness, staff & service
Overall good stay. Pool was iin maintenance wish we knew before we went.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 19, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back again to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real neat
Stayed 6 nights in Mar 2024
Response from Guest Services on Mar 19, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back again to give you an even better experience.Kind RegardsGuest Services

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities
I entered the parking lot and was immediately concerned with the group of young men and woman there. Did not even check in. Considered the $60 paid a lesson. The cheapest is likely the cheapest for a reason lol.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 18, 2024
Dear Guest,Thank you so much for sharing your feedback.Please be informed that in every hotel/motel, you will find a lot of people going in and out from their rooms. Kind RegardsGuest Services

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service
We had a booking, we came in the middle of the night, like 1am. They were efficient in getting my booking detaisl wuick and getting me signed and out the door in 5min. Spouse and kid went to room while I flew up to hospital( came into town for an emergency with family ). When I got back at 5am , my card wasnt working. They quickly got it sorted and off to bed I went. I found the beds to be comfy. Coffee in room wasnt bad. Good for a quick cup.
Stayed 2 nights in Dec 2023
Response from Guest Services on Mar 17, 2024
Dear Guest,Greetings from Riverland Inn & Suites.Thanks for sharing your positive review and we are glad that we were able to serve you. Looking forward to welcoming you back in near future.Best regardsGuest Services

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the desert hills and gentle river from the 3rd floor Balcony Suite. Stayed one night for a getaway to read and do some amateur astronomy. Room was clean, everything worked, receptionist was helpful.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 17, 2024
Hi Peter,Greetings from Riverland Inn & Suites.We are delighted to hear that you had wonderful time with us during your visit. We hope you will give us chance to welcome you again in the future.Best regardsGuest Services

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice setting beside river.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 15, 2024
Dear Guest,Thank you so much for your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 16, 2024
Hi Donald,Thank you very much for sharing your valuable feedback. We looking forward to welcome you in future. Best regardsGuest Services

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Guest Services on Mar 31, 2024
Dear Guest, Thank you so much for sharing your valuable feedback. We are glad that you enjoyed your stay with us. Kind Regards Guest Services

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older inn but overall pretty decent. Great view and the front desk staff was great.very helpful and responsive with our calls for extra amenities. Very nice balcony overlooking the river. The breakfast was good. Nice dining area and well stocked. Pretty standard meal. We stayed in the 3 queen bed suite. I’d say the beds were twins so that was upsetting and made for a tight sleep. The rooms are dated and musty but as clean as they could be. The suite was very minimally stocked with utensils and there was no coffee. No hair dryer in the bathroom. The beds were comfortable and clean. The pool unfortunately was closed for maintenance but the hot tub was clean and hot. Only fits about 5 people but it was good.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 11, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.The room you booked was actually with 3 queen beds only.However, we apologize for the inconvenience caused.Looking forward to welcoming you back to give you better experience.Kind RegardsGuest Services

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb. Check-in/out and the cleaning staff outside the rooms were friendly and seemed genuine (rare in hotels now). The important areas of the room were clean, i.e. toilet, sink, bathtub, beds, etc. The view was great, watched 3 eagles over the river both days we were there. The pool was out of order which was disaponting. The sink and bathtub were backing up, I let them know at check-out and he said he'd get maintainance on it. It was a very basic accomodating but we were happy with it and found value for the price range. We will stay here again.
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 11, 2024
Dear Guest,Thank you so much for sharing your positive feedback.We apologize for the inconvenience caused.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy when travelling to Jasper from Vancouver. Quiet, and a good breakfast. Is beginning to show its age.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 11, 2024
Dear Guest,Thank you so much for sharing your positive feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

10/10 Excellent

Ajwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was fine, breakfast could be better.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 10, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services

8/10 Good

Sylena

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 7, 2024
Dear Guest,Thank you so much for sharing your valuable feedback.Looking forward to welcoming you back to give you an even better experience.Kind RegardsGuest Services