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Beautiful landscaping around the area and plenty of amenities. Staff overall was wonderful also. Only had two issues during the stay that I reduced a star with:
1. Was supposed to get a welcome packet at the beginning and was never offered. Finally found out at the end that we should have had it and the person said there was no point in getting it anymore. Yet their sign at the desk said they gave Kona coffee and other items with it, that we still would have enjoyed.
2. The parking is really far from the overall buildings making it a long walk anytime you take your car out, especially for groceries.
Christopher
Stayed 2 nights in Apr 2024
Response from Staff and Management on May 3, 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.
10/10 Excellent
Iris Rogers, STOCKTON
Travelled with family, Travelled with family and small children
Enjoyed amenities and large 1 bedroom condo especially glad for the washer/dryer and hot tub at each pool. Only draw back, it is not on the coast or beach.
Paul Donald
Stayed 2 nights in Mar 2024
Response from Staff and Management on Apr 15, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
Such a fantastic property. My only comment would be that there's no restaurant in short walking distance from the property. Would definitely come back and stay here again.
Angela
Stayed 3 nights in Apr 2024
Response from Staff and Management on Apr 15, 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.
Everyone was very nice beggining from thw check in staff to housekepping to every staff, its a great place so peaceful and quiet i really really enjoy the stay here i would definitely come back thank you holua staff resort for making this stay exceptional
Luis
Stayed 5 nights in Apr 2024
Response from Staff and Management on Apr 15, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
8/10 Good
Irina
Apr 7, 2024
Irina
Stayed 11 nights in Mar 2024
Response from s on May 3, 2024
Thank you for staying at the Holua Resort.
8/10 Good
Rachel
Travelled with family and small children
Apr 6, 2024
Liked: Staff & service
The ground were beautiful and the rooms were big. It is a bit dated and rundown. The gym is…..sad. But the location is great and it was nice to have a kitchen and two separate bedrooms for our family of four.
Rachel
Stayed 4 nights in Apr 2024
Response from Staff and Management on Apr 6, 2024
Thank you for your review. We appreciate your feedback.
Amazing stay for a family of four (two adults qnd two kida) - felt like a we were staying in a townhouse! Very clean property, conviniently located to the snorkeling boats launching base, supermarket and take out food, and being on the west side of the island - was dry most of the day (some drizzle in the evening). We will definitely recommend and stay again for our next visit to the island.
Dmitry
Stayed 6 nights in Mar 2024
Response from Staff and Management on Apr 6, 2024
We are glad you enjoyed your stay. Thank you for your feedback.
It was a great stay for the price. 2 bedroom was excellent for our family, with everything we needed provided. With 6 pools to choose from we often had pool to ourselves. Staff was accommodating to our requests. Quiet and safe. CVS, restaurants, gas station, and great beaches nearby! There were some noticeable maintenance needed for the outdoor backyard area but it was private and large.
Marietess
Stayed 3 nights in Mar 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
10/10 Excellent
Whitney
Apr 1, 2024
Liked: Amenities
The suite was much larger than I expected. Everything was clean! The pools and hot tubs are nice
Whitney
Stayed 2 nights in Mar 2024
Response from Staff and Management on Apr 6, 2024
Thank you for choosing Holua Resort. We are glad you enjoyed your stay.
We enjoy our stay at this place!.
The check in process was really easy and fast, friendly staff. They have washer and dryer inside the villas and they provide you with soap it was very convenient for us because we didn't have to come back with a bunch of wet and duty clothes.
Our flight back home was at 10:30p.m. and check out was at 10a.m. so they gave us the option to leave our luggage at the front desk so we were able to enjoy the island on the last day without having to worry about leaving anything in the car. They also give us the opportunity to showered there at the property before leaving to the airport, they even provided us with everything we needed for the whole family like shampoo,
conditioner, lotion, wash clothes and towels, that was really nice of them and we appreciated very much.
Elsa
Stayed 7 nights in Mar 2024
Response from Staff and Management on Apr 6, 2024
We are glad you enjoyed your stay. Thank you for your review and choosing Holua Resort.
This property was amazing for families. Loved the unit layouts, great for families with young kids.
Lots of pools, bbq’s for all to use.
Units were clean, not brand new… but all in working condition. Staff was amazing and accommodating. Only downfall was parking was a distance from some units, but you could call concierge for a golf cart if you had lots to carry.
If you like pickle ball or tennis, courts on site. And golf course next door. 2 minutes away from shopping centre, 15-20 min from downtown. Would stay here again.
Catherine
Stayed 7 nights in Mar 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
Amazing resort. Beautiful. Very clean and well maintained. Staff is always helpful and smiling. Specious villas stacked with everything you need. I just only wish that resort be closer to the ocean. Would definitely come back anytime.
Gerta
Stayed 11 nights in Feb 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
Thank you for your review. We appreciate your feedback.
6/10 Okay
ashley brooke
Mar 12, 2024
Liked: Cleanliness
Disliked: Amenities
Our unit needs a major upgrade. Tile in the kitchen was broken and it moved around and I stubbed my toes on it multiple times. It would have been nice to have some cleaning supplies for the kitchen besides just a sponge. The dish washer popped a screw out and was really hard to close. All the tile felt dirty. Walls had peeling paint and trim. Door hinges were rusty. No hot water in our sinks downstairs. Reception staff was nice, but we were told they had stuff to rent that didn't actually have, like boogie boards. Could never get any pickleball gear and we tried multiple times. Everything just felt old. Barely enough dishes to cook with, but at least they were there. The beds were comfortable though, and the shower, while old, had good water pressure. It was nice to be able to wash our clothes and there was plenty of space for the 5 of us.
ashley brooke
Stayed 7 nights in Feb 2024
Response from Staff and Management on Apr 6, 2024
Thank you for your review. We appreciate your feedback.
We were pleasantly surprised with this resort. The room we were in was way more updated than the pictures and was like a 2 level 2 bedroom apartment! Staff was super nice. It is in a good location on the island to go to everything. There is a shopping center and food places 5-10 mins away. Pools are small but who needs those if you have the amazing beaches to go to? Definitely will go back.
Marcie Garr
Stayed 3 nights in Mar 2024
Response from Staff and Management on Mar 9, 2024
Thank you for your review. We appreciate your feedback
8/10 Good
shelley ann
Mar 5, 2024
shelley ann
Stayed 5 nights in Feb 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Resort.
8/10 Good
Jane, Mukilteo
Travelled with family and small children
Feb 29, 2024
Liked: Cleanliness, staff & service
There is a small pool and jacuzzi for each pod of condos. I believe they are working their way through to update them. We were in a pod that has not been updated so our pool area desperately needs work. Jacuzzi wasn't functioning. Furniture was run down. Paint chipping. Overall just run down.
Jane
Stayed 8 nights in Feb 2024
Response from Staff and Management on Apr 6, 2024
Thank you for your review. We appreciate your feedback.
The property is a little dated but they are currently doing upgrades, it was a perfect spot for a family, lots of room for people so no one was under foot. Having the full kitchen was great and there are BBQ's available. We a few problems with funding that worked but when we did it was convienent. Also 6 pools to choose from and the tennis and pickleball courts we just refinished and were awesome.
Jennifer
Stayed 14 nights in Feb 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Reosrt. We appreciate your review.
6/10 Okay
Kirk
Travelled with family
Feb 25, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condo was very spacious - loved that the bedrooms were on the main floor and the kitchen, living room, etc. were upstairs. Definitely could use some remodeling - everything was out-dated and the carpet needs to be replaced. The nearest swimming pool was undergoing remodeling but it wasn't that far to walk to another pool. Felt like we paid to much for what we got.
Kirk
Response from Staff and Management on Mar 9, 2024
Thank you for your review. We appreciate your feedback.
Its a full apartment, all amenities including washer and dryer, friendly staff, it was a lot better than i expected from the pictures and price. Free parking, hot tubs, beach towels, blender, coffee, dishes, full kitchen.
Rebekah
Stayed 7 nights in Feb 2024
Response from Staff and Management on Mar 9, 2024
Thank you for staying at the Holua Resort. We are glad you enjoyed your stay.
Location is excellent property it’s old needs renovation in bathroom and kitchen (but they had a sign that they are in process of renovation)
Staff is very nice
Apartments are well equipped.
Fernanda
Stayed 5 nights in Feb 2024
Response from Staff and Management on Mar 9, 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.
Amazing experience. I’m in love with the size of the apartment, the huge windows, and the balcony. It’s so nice to have a dishwasher and washer/dryer. There’s beautiful nature around.
However, it was uncomfortable to move our sleeping baby to the golf cart and then to the room instead of moving him directly to the room from our car. Also, I wish they had renovated the bathroom and kitchen. Unfortunately, there was a lot of hair on the bathroom floor.
Anastasiia
Response from Staff and Management on Apr 6, 2024
Thank you for your review and appreciate your feedback. We will address housekeeping issues with management.
Nice place. Some suites under much needed kitchen and bathroom renovation. Rest of suite very big and comfortable. Had a problem with ants in the kitchen. Pool needed some repairs but functional and clean.
Barron
Stayed 8 nights in Jan 2024
Response from Staff and Management on Apr 6, 2024
Thank you for staying at the Holua Resort. We appreciate your feedback.
Was very happy with the staff, price and convience of the location. Could have used some help with replacing dirty towels and removing garbage but was a very comfortable place to stay. I would definitely stay there again.