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"It has been updated recently which is nice but there were a few dated things still"

"Our bed had hair in it prior to us using it. I wore my flip flops in the shower and walked out with a wad of hair (not mine) stuck to my shoe. Bathroom wall and door frame had brown spots(wall was cream color). Bathroom door did not shay shut and would open on its own and no lock to keep it shut. And then there was Jeff, a 1 1/2 inch cockroach. I have been a social worker for 26 years and never saw a roach this big! Checked out of the room this morning and was not asked how my stay was. I’m thinking guests aren’t asked because they already know. Lobby looked nice but the room was a dump! Will never return!"

"Stayed at Baymont in Hot Springs and it was absolutely in a beautiful location right on the water — the sunset was amazing! The hotel was clean overall. The lobby restroom did run out of toilet paper in 3 of the 4 stalls, which could use some attention. Breakfast was typical for this level of hotel but hot and fresh. Unfortunately, there was no coffee creamer available — only a half-gallon of half-and-half that was past the sell-by date. The only real disappointment was learning the air conditioning is centrally controlled for the entire hotel and not adjustable in the room, which made it a bit uncomfortable. That said, for the amazing price and the location, I would definitely stay again next time I’d just bring a fan! "

"The room was great! The food at the restaurant left something to be desired. I honestly felt the food was over priced at almost $50 a plate and it was for the most part cold while still in the warmer 30 minutes before closing. Some of the food had a chemical like taste to it as well"

"Couldn't ask for more."

"This is a place I would stay again and I would recommend this hotel to others. Very clean, comfy and welcoming."

"Breakfast menu complimentry drinks and snak bar excellent."

"Horrible pet smells in all hallways. Rooms needed major updates. "

"Staff was amazingly, friendly and accommodating"