Search Apartment Rentals in Jesmond Dene

"Everything was great no complaints. "

"Pool was great weather was too chilly to fully enjoy. Property was under renovation while we visited but staff was friendly and clean. Was close to Legoland which is what we were looking for, not a great walking path but managable. Close to food and stores. "

"sort of safe and easy"

"Everything perfect "

"Very clean, spacious, beautiful property. Very little occupants for middle March. Thought there would be more people due to Spring break and excellent location. Will return!"

"Clean property! Our place was perfect for the family. It was nice having a full kitchen so we could cook and lots of shopping nearby. Pools were great. The kids enjoyed the waterside especially, as well as the arcade/ game rooms. I enjoyed the gym amenities.... equipmemt was much more than most hotel type places. It was convenient having everything in one place. "

"The staff was absolutely amazing and doing everything they could to make the stay great, but unfortunately, they seemed very understaffed from check-in to breakfast to the cleanliness of the rooms. The biggest opportunity was definitely in the cleanliness of the rooms. The sheets were not clean once we pulled back the sheets there was hair in there. The carpets need to be shampooed and the pillows had an odor again. I want to stress on the fact that I don’t believe it’s from lack of care from want from the staff I do believe it’s from lack of care to inability of them having time to take care of the rooms properly the area of opportunity that needs to be taken. The greatest improvement on is going to be staffing. "

"The room we stayed at smelled like dirty feet but they let us check in early so we didnt ask to get switched to another room ( we were going to be out and about most of our stay so we just stayed in that room.) The air conditioning doesnt seem to work well. I dropped it to lowest setting (60 something degrees) and room still felt stuffy and a little warm at time but again we were mostly there to sleep. Last night when we arrived, no parking. We had to park in a parking garage about a 10 min walk on 3rd floor. There is definitely not enough parking in front or side of hotel and the off site parking was a good walk away. The biggest and most concerning problem was the bed bugs and the way the situation was approached. Housekeeping came and took bugs (2) in a cup and left. Upon checking out my parking of $28 a day was waived. I feel the whole stay should be refunded. This is disgusting. The bed bugs was crawling on my daughters chest. "

"There was no breakfast included. Went to the little cafe but walked in and it was cold as a meat locker (61 degrees with the a/c on full blast) with one person manning it. This person was making someone else's order and there for there was no one available to take an order. Walked out and went on into town for dinner. Hot tub looked like it had no been cleaned in months, very yellow and disgusting looking "