Economy Double Room, 1 Double Bed, No Windows
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Reviews of Ottoman City Hotel

Ottoman City Hotel
Caglayan Mah Vatan Can Esen Sok No 2, Sisli, Istanbul, Istanbul

Reviews

6.2
Rating 10 - Excellent. 8 out of 44 reviews" "
Rating 8 - Good. 9 out of 44 reviews" "
Rating 6 - Okay. 13 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 9 out of 44 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Majid

Stayed 3 nights in Sep 2021

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross!!!
Well I don't know where to begin, but, this was the absolute worst room I have seen anywhere. The bed was hard, the room was dirty, I stayed up all night freaked out! The whole hotel smelled of cigarettes.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Near from most requirement But hotel couldn't arrange taxis.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had called and informed the hotel that we are checking in late. After we checked in, the WiFi was not working. Called the reception who sent a bellboy. The router on the 2nd floor was hanging from the ceiling and could fall on anyone walking in the passage. He tried several attempts but WiFi didn't connect after waiting for 30 minutes. Then he sent the receptionist who started giving reason such as his phone is connecting to the WiFi so it is problem with my phone. I stayed in two other hotels in Istanbul and had no problems with it. I told him if it is problem with my phone then why is my laptop also not connecting? But he didn't have any answer kept saying my phone has a problem. I had a morning flight to catch and it was already midnight so didn't want to argue with him. Also the bathroom was smelling of some animal maybe rats living in the air vents.
Stayed 1 night in Apr 2019
Response from Amadeus on May 4, 2019
Your staying period is high season for Istanbul .Our hotel was full ,our hotel has 110 beds and all our beds was full We checked modems as you wrote.Checked our phones .Everybodys phones was connecting just yours was not. Yes sir you are right.What can we say to you .Still you believe something ...............

8/10 Good

thaer, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good and comfortable, and the staff are helpful and kind also the breakfast very good and good area lots of shops and restaurants around.
Stayed 8 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
location is very noisy. many sleepless nights.
Most of staff are nice and friendly, except one or two. Poor communications among staff e.g reception and cleaners. Frustrating internet; WiFi Faulty shower despite we changed room. Water leak in the toilet when using shower.

6/10 Okay

Verified traveller

Odalar fena değil , resepsiyonda ki arkadaşlar hem yavaşlar hemde ilgisizler.
Stayed 1 night in Nov 2021

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzel tavsiye ederim
Stayed 1 night in Sep 2021

6/10 Okay

Ayhan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotellage ist nicht gut sehr steile Straßen im zimmer alle einrichtungen Regalen kaputt Bad Whirlpool usw. schimmel und Zigaretten brennungen .Mir hats nicht gefallen für den Preis hätte was besseres erwartet. Nicht zu empfehlen.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Super freundliches Personal. Der Rest niemals 4 Sterne eher 1 Stern. Nicht sauber alles alt und verlebt.
Stayed 7 nights in Jul 2020

6/10 Okay

ferhat

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elsker at personalet alltid er til hjelp, og veldig rent noe som betyr mye for meg! Anbefales på det sterkeste. Veldig fint kjøpesenter som ikke ligger langt unna, ellers sentralt område.
Stayed 10 nights in Dec 2019
Response from Meri El / General Manager on Feb 1, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Mohammad AFZAL

Disliked: Property conditions & facilities, room comfort
sehr unbefriedigend
Nur als Notlösung geeignet
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Personalservice hervorragend. Sauberkeit war ok. Aber das Zimmer ohne Fenster war nichts für mich.
Stayed 4 nights in Mar 2019

2/10 Terrible

NAZIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezillik
Stayed 1 night in Feb 2019
Response from Erkan IŞIL on Feb 17, 2019
Açıklama yapmadan bu şekilde paylaşımda bulunmanızı doğru bulmuyoruz.Taleblerini ve ya beklentileriniz neydi ki karşılayamadık .Açıklamanızdan da anladığımız kadarı ile iletişim eksikliği çekiyorsunuz.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli oli likainen niitten lakanat oli likaiset ja niissä oli reikiä henkilökunta oli huono ja aamiainen oli huonoa
Stayed 14 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2018

4/10 Poor

Sakir

Disliked: Cleanliness, staff & service, room comfort
Penceresiz oda!!!
Bir otelde penceresiz oda olur mu!
Stayed 1 night in Oct 2018
Response from ERKAN on Nov 27, 2018
Beyefendi ekonomik oda fotoğraflarımızda odada pencere olmadığı gözüküyor.Ayrıca yazı ile de camsız oda olduğu bildiriliyor.okuma yazma bilmediğinizi var saymak istemiyoruz ama en iyi niyetle rezervasyonunuz başkası tarafından yapılmışsa sanıyoruz expedia üzerinde ki sayfamız dikkat ile incelenmemiş

2/10 Terrible

BÖ, Stutttgart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So jetzt muss ich nochmal bewerten, weil meine erste Bewertung nicht freigegeben wurde :( die Hotelanlage ist dreckig, schmuddelig und bei Reklamationen wird man nicht ernst genommen. Es interessiert einfach niemanden. Die Bettwäsche sind schmutzig und nach wechseln immer noch schmutzig. Es roch ziemlich modrig. Das Bad ist voll mit Schimmel und ein Fenster ist nicht vorhanden, die Lüftung kaputt. Im Zimmer hatten wir ein Fenster aber gegenüber war ein Imbiss, somit war lüften nicht möglich :( eine Mosche ist auch direkt daneben. Im Hotel waren überwiegend Araber und Iraker. Die Wände waren sehr dünn, man konnte den Nachbarn hören, egal ob in der Dusche oder im Bett. Ich werde dort nicht mehr hin reisen.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from EKAN on Nov 27, 2018
thank you

6/10 Okay

Fawzia

Liked: Staff & service
Stayed 10 nights in Sep 2018

6/10 Okay

Duygu

Liked: Cleanliness
fena değil
asansörleri problemli,düştük zannettik. otoparkı var demişlerdi ama otoparkı yoktu. genel olarak iyiydi
Stayed 1 night in Jul 2018

4/10 Poor

YUICHI

Disliked: Staff & service, property conditions & facilities, room comfort
110vの変圧器がない。準備する必要があります。 Wi-Fi電波が弱い。2Fと4Fを試すことができたが、どちらも比較的弱く切断されることがある。 追加で宿泊を入れた後にダブルブッキングが判明してホテルを移動させられる。
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Konaklama tutarı
yukarıdaki tarihlerdeki rezarvasyon için benden 858.TL lik bir fatura bedeli talep edilmesine rağmen Hesabımdan ; 884 TL gibi 26 TL lik fazla bir ücret tahsil edilmiştir.Bu hususta birkaç kez yazmış olmama rağmen mailime kimse cevap verme nezaketinde bulunmamıştır. Ayrıca Odada konaklayan yeni Ameliyat geçirmiş misafir bir Hasta varken Mermerci ustaları gelip Banyo eşiğini değiştirmişlerdir. Banyo havluları deseniz bir ucube.Pis ve lekeli.Havluları oda görevlilerine gösterek değiştirmelerini rica ettim.Değiştirdiler tabiki ama gerekçe olarak Çamaşır makinalarının bir süredir bozuk olduğunu o nedenle böyle olduğu mazeretini gösterdiler. Soruyorum simdi sizlere , 4 yıldızlı bir otelde küflü Banyo havluları misafirlere sunmaları normal bir uygulamamıdır ?. Odada dinlendiğimiz esnadaki tamirat çalısmalarından ve pis havlularından kahvaltıdakı yanık kömür gibi böreklerinden kesinlikle memnun kalmadığım otel ücretini bana iade etmenizi sizlerden rica ediyorum, Bu mailimede gerekli süre icersinde cevap vermez iseniz,Konaklama süresi icersinde Banyoda yapılan tadilat ,Tamirat çalısmaları,Küflü havlular ve konaklayan misafirlerine kahvaltıda servis ettikleri yanık Poğaça veya Kurabilyelerin Videolari ile gerekli mercilere müracaat edip hakkımı arayacağımı bilgilerinize sunarım. Saygılarımla Haluk Uçar
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jätte dåligt på allt och personalerna var jätte otrevliga
Stayed 8 nights in Sep 2017

8/10 Good

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Hiba

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lage des Hotels etwas ungünstig. Frühstücksbuffet nicht so gut. Aufzug funktioniert gelegentlich nicht. Zimmer und Sauberkeit ok.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jun 2017

2/10 Terrible

Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
While making the reservation, i arranged economy double room and which was not the same what was offered. The funny part is 3 times they say "if a room gets empty we could get this" although i saw lots of families checked out after check-in time. The cleanliness was terrible, we found lots of hair inside the room.

10/10 Excellent

Serpil Tokatli, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden
Sauber Zimmer, freundliches Personal Zentrums nah gute Verbindung Preis Leistung Top

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne
Saubere Zimmer,freundliches hilfsreiches Personal , gute Verbindung zum Zentrum

10/10 Excellent

igor, москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень достойный отель
Очень достойный отель по более чем доступной цене с замечательным отзывчивым персоналом.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defekte Tür
Tür lies sich mit Karte nicht öffnen, daher bekamen wir einen Schnüssel (einen SCHNÜSSEL) für ein Hotel ?? Auf die Frage ob wir das Zimmer wechseln könnten hieß es nein.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotellet ligger midt i et vejkryds med meget støj
Man kan ikke få et glas vin eller en øl, hverken på hotellet eller omkring. Der er ingen gode spisesteder i nærheden kun snaks

8/10 Good

YUSUF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good price, but far from attractions
Took us an our by bus to reach the old city (Sultanahmet) Staff was helpful

8/10 Good

faf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme sur les photos. Neuf. Personnel top.
Personnel très serviable. Hotel propre. Petit dej varié. Seul hic l'isolation sonore par rapport à la rue mais c'est apparemment le problème de beaucoup d'hôtels. Le véritable inconvénient est que l'hôtel n´est pas à Sultanahmet. Il faut prendre un bus (46ç) ou taxi. D'un côté ça permet de voir la ville. L'hôtel est dans un quartier populaire ce qui permet d'avoir à boire et à manger toute la nuit au pied de l'hôtel.

8/10 Good

Peter, Dordrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staat in een echte Turkse wijk!!
Hotel staat in een echte Turkse wijk waar nagenoeg geen toeristen zijn. Een zeer drukke winkelstraat voor de Turkse bevolking dat tot laat in de avond zeer levendig is. Je eet in die straat voor een appel en een ei heerlijke Turkse gerechten en je wordt hier niet lastiggevallen door van die obers die je binnen proberen te trekken.