Isleworth Vacation Packages

Great location, friendly and helpful staff, clean rooms, yeah its not park plaza or marriot standards posh, but you don't pay that price so you get what you pay! Perfect if you just want to ise it for the nights and got lots of sightseeing etc to do, so you'll just be sleeping here. Beds are not greeeaaaat though!

This hotel is a little gem situated only minutes outside of the city center. We really enjoyed the breakfast upgrade which was delicious. Sadly, the “garden” didnt live up to the photos, however, I do realize that it suffered in the recent heatwave - and, well, you can’t do much about the weather. The only recommendation I can think of is that the hotel should really consider upgrading their towels. These were the grittiest, most scratchy and rough towels I’ve ever had the displeasure of using - the word “sandpaper” comes to mind. A hotel of this caliber should invest in high quality luxurious towels for its guests.

I purchased this booking thru Expedia.at checkout I was asked if I would like to prepay for the breakfast offered at the property. I chose to do it because I thought it would be a good start to our days. We didn’t even check into our room on the first day- our flight to London was a day late. The breakfast was garbage. We had to buy breakfast every morning and pass on the stale croissants. I addressed this with staff, they could lot help me. It seems that when someone asked for a refund of an underwhelming breakfast at a rich price is too much of an ask, you are left with few options. Our room had reading lights on the wall by the beds. The switch plate also had USB jacks. None of that was working for our entire stay. I made a very reasonable request for a refund on a lackluster breakfast. Please pass on their breakfast and look elsewhere for a hotel that maintains the electrical systems of the room. There are a lot of choices around London.

A wonderful stay. This spa is out of this world.