Island Lake Park Tours and Activities

Staff was helpful when my key card wouldn’t open my door and the rooms are very clean!

Proximity to Climate Pledge arena was excellent and the room was fine although quite small and with no view for $300. My biggest complaint was the parking situation, when we arrived we were told their on site parking was full and that we could pull to the loading zone to unload and get options for parking. I had to circle twice before I could get into their loading zone which can accommodate maybe two cars and then was handed a piece of paper with "alternative" parking options in the area. I ended up having to pay over $50 to park a block away in a dark little lot. The kicker was my parking expired at 3:30am the next day with no option to extend it. When I inquired about this at the desk they said I should simply wait until late in the evening after the event was over and move to street parking or another lot. So not only could I not park on-site but I also had to move my car again at 11pm at night and then pay more parking fees in the morning as street parking starts to charge at 8am. If I had known the parking situation I would have made alternative plans in advance but there was no mention of the limited parking, "first come, first serve" policy in the confirmation email and the staff basically shrugged and said "we have 100 spaces for 188 rooms" and that they can't do anything about it. I'm sure they get a lot of complaints about this and simply don't care anymore but it really was a big inconvenience for the night and is something they should be more upfront with.