Title: The Gailes Hotel and Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=5595&destination=Irvine%2C+Scotland%2C+United+Kingdom&selected=1691328&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Gailes Hotel and Spa ## Photo gallery for The Gailes Hotel and Spa ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - The Gailes Hotel and Spa (Irvine)](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/64a35e8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - The Gailes Hotel and Spa (Irvine)](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/21efb748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - The Gailes Hotel and Spa (Irvine)](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/0a312c49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - The Gailes Hotel and Spa (Irvine)](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/613ea2d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - The Gailes Hotel and Spa (Irvine)](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/6279a17c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Western Gailes Golf Club, The Gailes Hotel and Spa invites you to unwind in style. Tee off on the driving range or treat yourself to a detox wrap at the onsite spa. Enjoy cooked-to-order breakfast and British cuisine at Coast Restaurant and Bar, where al fresco dining is an option. With free in-room WiFi, a coffee shop/cafe, garden views from your room or from the hotel's garden itself are sure to leave you feeling refreshed. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Breakfast included - Spa - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Apr. 9 - Apr. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 10 - Apr. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1691328&PinnedHotelID=1691328&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Double or Twin Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/1f941c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 8.8 Excellent 32 reviews - Golf view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/f37c16d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room - Garden view - Sleeps 2 - 1 Double Bed ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/4de2d4f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Double Room ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1700000/1691400/1691328/1f941c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIrvine-Hotels-The-Gailes-Hotel-And-Restaurant.h1691328.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIrvine-Hotels-The-Gailes-Hotel-And-Restaurant.h1691328.Hotel-Information) ## About the area Located in Irvine, The Gailes Hotel and Spa is near the beach. Western Gailes Golf Club and Royal Troon Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Irvine Beach and Ayr Beach. Don't miss out on a visit to Heads of Ayr Farm Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Irvine travel guide](https://www.expedia.ca/Irvine.dx5595) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C55.59255%2C-4.65665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qKdcs_jCqR5GV31fVui2eY_HkkM=) Marine Drive, Gailes, Irvine, Scotland, KA11 5AE ### What's nearby - ![Irvine Beach](https://images.trvl-media.com/place/5595/d9bfb001-8fdc-4ada-bbac-813dedc8306f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Irvine Beach 6 min drive \- 1.6 km - Western Gailes Golf Club 15 min walk \- 1.3 km - Dundonald Links 16 min walk \- 1.4 km - Dundonald Links 2 min drive \- 1.7 km - Irvine Beach Park 4 min drive \- 2.4 km ### Getting around - Irvine Station 6 min drive - Glasgow (PIK-Prestwick) 12 min drive ### Restaurants - The Auld Brig (Wetherspoon) 4 min drive - Porthead Tavern 3 min drive - McDonald's 4 min drive - The Carrick 4 min drive - Adesso 3 min drive ## About this property ### The Gailes Hotel and Spa Upscale hotel near Western Gailes Golf Club Located close to Irvine Beach, The Gailes Hotel and Spa provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. Treat yourself to a deep-tissue massage, a facial, or reflexology at the onsite spa. The on-site British cuisine restaurant, Coast Restaurant and Bar, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - Bike rentals, an electric car charging station, and luggage storage - A banquet hall, coffee/tea in the lobby, and a billiards/pool table - 3 meeting rooms, a vending machine, and golf clubs on site - Guest reviews say great things about the helpful staff Room features All guestrooms at The Gailes Hotel and Spa boast comforts such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Hair dryers and shampoo - 42-inch flat-screen TVs with digital channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![Breakfast and lunch served](https://images.trvl-media.com/lodging/1000000/10000/8600/8519/49ccddb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverside Lodge Hotel Irvine - Pet friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $162 CA $194 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=8519&PinnedHotelID=8519&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1820000/1818300/1818213/cbda9ecc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seamill Hydro Hotel & Resort West Kilbride - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 1,001 reviews CA $206 CA $248 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=1818213&PinnedHotelID=1818213&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12290000/12284000/12283979/3d96ed5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Waterside Hotel West Kilbride - 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Electric car charging station on site - Height restrictions apply for onsite parking ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Coast Restaurant and Bar - GG's Coffee Shop ### Things to do - Bicycle rentals - Bicycle tours - Billiards/pool table - Full-service spa - Golf clubs/equipment - Golf driving range - Health club - Hot tub - Pro golf lessons - Pro golf shop - Sauna - Steam room ### Family friendly - Laundry facilities - Separate bedroom - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 3 meeting rooms ### Outdoors - Garden - Outdoor furniture - Picnic area - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 2 buildings - 2 floors - Banquet hall - Built in 2003 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Connecting rooms available - Desk - Desk chair - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from January 5 2026 to April 26 2026 (completion date subject to change). The following areas are affected: - Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15.0 per night ### Property payment types ## Important information ### Optional extras - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: GBP 15.0 per night - Facilities fee: GBP 20.00 per person, per day and includes use of: sauna; hot tub; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the spa ### National rating This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland. ### Property is also known as Gailes Hotel Irvine Gailes Hotel Gailes Irvine The Gailes Hotel Restaurant The Gailes Hotel Restaurant The Gailes Hotel and Spa Hotel The Gailes Hotel and Spa Irvine The Gailes Hotel and Spa Hotel Irvine ## Frequently asked questions ### Is The Gailes Hotel and Spa pet-friendly? ### How much does it cost to stay at The Gailes Hotel and Spa? ### What time is check-in at The Gailes Hotel and Spa? ### What time is check-out at The Gailes Hotel and Spa? ### Where is The Gailes Hotel and Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Gailes Hotel and Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 185 8 - Good 135 6 - Okay 44 4 - Poor 11 2 - Terrible 8 ## Reviews Verified ### 10/10 Excellent #### Hitesh Mar 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great trip, very friendly staff ##### Hitesh Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Anne Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast & spa very relaxing. ##### Anne Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Aida Nov 10, 2025 Liked: Cleanliness, staff & service, amenities Staff is very nice and very attentive. The restaurant is very good. The atmosphere is nice. ##### Aida Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Mark Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant staff, very helpful! Extremely pleasant staff, so helpful and very polite. The room was clean and comfortable, food is excellent! ##### Mark Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Stephen Nov 25, 2025 Liked: Cleanliness, staff & service, amenities Clean room ##### Stephen Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### James Jul 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very pleasant stay, just one night before hopping over to Arran. Hotel was very clean and the service was spot on. ##### James Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Gurjit Dec 24, 2024 Liked: Cleanliness Peaceful & quiet very relaxing ##### Gurjit Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Shaun Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Welcoming entry with polite staff. Very clean rooms and hotel. Excellent stands ##### Shaun Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### Verified traveller Jul 28, 2025 Liked: Cleanliness, property conditions & facilities Booked because price was appealing, however unless you book direct, there is a £20pp fee to use the spa facilities which bumps the price up anyway. Room was ok, confortable but very Premier Inn like. Food at dinner was lovely, service at breakfast was terrible. There are other hotels in the area that are much better value for money. ##### Verified traveller Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### maxine Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super find Receptionist was super friendly & helpful 5\* Lovely room overlooking the grounds Hotel is in a great location & well equipped super clean Whilst the food was lovely my meal arrived 45minutes after ordering & was wrong. No apology - very poor service. ##### maxine Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### kusha Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities SPA should be included even if booked not directly, otherwise very clean and respectful staff ##### kusha Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Alexander Feb 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very comfortable room in a peaceful quiet area. The staff were very helpful and friendly. Nice decor and grounds. We hope to stay there again. ##### Alexander Stayed 3 nights in Feb 2024 Verified ### 6/10 Okay #### Sakinah Mar 19, 2024 Liked: Staff & service, amenities Disliked: Cleanliness Friendly front desk staff! Great bartender! ##### Sakinah Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Liz Mar 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely relaxing stay. Staff friendly and welcoming. Spa area lovely. Everywhere clean. Bedroom lovely, great nights sleep, comfortable bed 😊. ##### Liz Stayed 1 night in Mar 2024 Verified ### 6/10 Okay #### Andy Jun 11, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Excellent service from staff on arrival at reception however when ordering the meals i didnt get what i ordered but it was rectified in a nice way,clean room and breakfast was great.my only issue was the very poor Internet connection which would make me think twice about staying again as couldn't complete work ##### Andy Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Thomas May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel shame about evening meal Lovely rooms great looking bar restaurant, Breakfast great , dining at the evening not so good! ##### Thomas Stayed 3 nights in May 2024 Verified ### 6/10 Okay #### Jacqueline Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself was lovely staf were friendly and helpful and the room was nice and clean.. However, the bed was so uncomfortable and my back was so sore that i didnt have the best nights sleep ##### Jacqueline Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Jason Apr 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice 2 day relaxing birthday break Nice 2 day birthday break for my partner, hotel was spotlessly clean, rooms were well equipped, although a smart tv would have gave it 5 stars instead of 4, bed was exceptionally comfortable & massive, food was great but slightly overpriced we thought, the SPA suite wasn't the best but relaxing, SPA treatments were way overpriced for what was on offer, but we enjoyed our stay ##### Jason Stayed 2 nights in Apr 2024 Verified ### 6/10 Okay #### Douglas Oct 24, 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Mixed review The spa was out of this world , the service, facilities a d treatments were fantastic. I would 100% visit the spa again . Nothing was too much trouble , exceptional worth every penny. The hotel its self is tired , the room was drab. The restaurant was pleasant, the service was slow. ##### Douglas Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Gillian Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice clean room. Lovely ensuite although the extractor fan was on the whole time. With the door closed it was just a hum. ##### Gillian Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Sharon Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top marks for Keiran the chef! AMAZING!!! The restaurant team were simply the best. We had our 7 year old grandson with us who has autism, and the staff went well over and above for us. George spoke to him, Keiran the chef came out of the kitchen to see him. Truly exceptional and in his words “the best night ever”. Service goes a long way and this whole team nailed it, even with our annoyingly awkward requests with our meals. We love a night away and I have not experienced service like this for a long time. The management team should be proud of a truly exceptional front of house team, and of course a special mention to Keiran for making it a night to remember. ##### Sharon Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### james Nov 16, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Poor food offer Decent hotel. Little overpriced. Clean and reasonble sized beds and bedrooms. Restaurant service is abysmal. Breakfast order must be given immediately server welcomes you or the wait can be an age. The breakfast is usually poor to average. Evening menu is poor. Food is average ##### james Stayed 3 nights in Nov 2023 Verified ### 6/10 Okay #### Verified traveller Nov 23, 2023 Liked: Cleanliness, staff & service #### Okay but needs an upgrade Reception staff and restaurant staff were all very good, but the hotel is ordinary. Mattresses felt cheap, crunchy sheets and towels and the thinnest duvet. I couldn’t get warm on our second night. An investment into mattress toppers and cosy bedding and towels would give you a much higher rating. Luxuries you expect at a spa hotel! ##### Verified traveller Stayed 2 nights in Nov 2023 Verified ### 6/10 Okay #### Theresa Jan 3, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Disappointed Ok accommodation for a 1 night stay, mattress needs replacing. Bedding needs updating as quite rough. Room looks tired and dull. Bathroom requires upgrading, very dark and dingy, service panel for water pipes stuck on with blu-tak, not professional. Breakfast was awful, cheap ingredients and cooked to a poor quality. Staff were lovely, professional and approachable. For a 4 star hotel, I was very disappointed. ##### Theresa Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Karen Apr 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was lovely, the girls on reception were very nice and couldn't do enough for you. We were on the ground floor and in the mornings it was very noisy outside so couldn't sleep as long as we wanted. The rooms were lovely and the bed was extremely comfortable but the shower was not great, there wasn't good pressure of water and the water was only slightly warm so that was a big disappointment. 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