Iron/ironing board, free WiFi, bed sheets

Reviews of Balmoral Lodge Motel

4.5 out of 5
Balmoral Lodge Motel
265 Tay Street, Invercargill

Reviews

9.4

Exceptional

Rating 10 - Excellent. 204 out of 304 reviews" "
Rating 8 - Good. 87 out of 304 reviews" "
Rating 6 - Okay. 11 out of 304 reviews" "
Rating 4 - Poor. 0 out of 304 reviews" "
Rating 2 - Terrible. 2 out of 304 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Bev

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately was in a unit by the road, alot of traffic noise through the night.
Stayed 1 night in May 2024

10/10 Excellent

Ann and Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sharon and the Team at the Balmoral Lodge on May 10, 2024
We really appreciate the rating, Ann and Gerard, we look forward to hosting you again!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, warm and clean and friendly staff, highly recommend
Stayed 2 nights in Apr 2024
Response from Sharon and the Team at the Balmoral Lodge on Apr 30, 2024
Hi Lisa, thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly. We appreciate your recommendation and hope to welcome you back again soon.

10/10 Excellent

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to town great
Stayed 1 night in Apr 2024
Response from Sharon and the Team at the Balmoral Lodge on Apr 30, 2024
Hi Charlton, thank you for your positive feedback on our location! We're glad to hear that you found our proximity to town convenient. We appreciate your support!

10/10 Excellent

Jeremy

Business traveller
Liked: Property conditions & facilities
A good price for a nice room with friendly staff and would certainly stay again
Stayed 1 night in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 30, 2024
Jeremy, thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay, found our staff friendly, and appreciated our pricing. We look forward to welcoming you back in the future!

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time here really helpful and friendly staff. We will be back
Stayed 1 night in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 11, 2024
Hi Trudy, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a lovely time and found our staff to be helpful and friendly. We can't wait to welcome you back again soon!

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Really clean and spacious. Would definitely recommend. As a family of 4 there was so much space with a loft and a tv in the loft and downstairs. The lady at reception was so friendly and helpful she gave us a few ideas of places to stop on our was to Dunedin which we flowed and had a great day. Wish I could remember her name so helpful and happy.
Stayed 1 night in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 11, 2024
Hi Daniel, thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay and found the space clean and spacious. We're glad our receptionist was able to assist you and provide helpful recommendations. We look forward to welcoming you back in the future!

10/10 Excellent

Peter, Rosetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, highly recommended
Stayed 1 night in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 11, 2024
Hi Peter, thank you so much for the glowing review! We are thrilled to hear that you had an excellent stay with us. We appreciate your recommendation and hope to welcome you back soon. If you have any further feedback, feel free to share. Thank you again!

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome. Big spacious room. Very clean, TV had apps so very easy to stream content. Easy walk to town. Kitchenette well equipped, large bathroom. Housekeeping staff were lovely. The only things that let it down were: broken window handle (apparently were chasing up), broken bedside light, no recycling facilities (ie bin). If these things were sorted it would easiy be 5*.
Stayed 2 nights in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 7, 2024
Hi Andy, thank you for sharing your detailed feedback with us. We're glad to hear you enjoyed the spacious room and easy access to town. We appreciate your suggestions for improvement and will address the issues you mentioned promptly. We hope to welcome you back for a 5-star experience in the future.

10/10 Excellent

Cliff

Travelled with partner
Great suite. Really enjoyed the stay.
Stayed 1 night in Mar 2024
Response from Sharon and the Team at the Balmoral Lodge on Mar 7, 2024
Hi Cliff, thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay in our suite. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
just to recommend, top accomodation
Stayed 3 nights in Feb 2024
Response from Sharon & the Team at the Balmoral on Feb 22, 2024
Hi Andreas, thank you so much for the kind words and the 5-star rating! We are thrilled to hear that you had a great experience with our accommodation. We appreciate your recommendation!

6/10 Okay

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sharon and the Team at the Balmoral Lodge on Feb 15, 2024
Hi Sam, Thank you for taking the time to give us your rating of our motel, we hope you visit us again next time you visit Invercargill.

10/10 Excellent

Sandra, Barmera

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Feb 2024
Response from Sharon & the Team at the Balmoral on Feb 12, 2024
Thank you for your excellent rating of our motel. We hope to host you again.

10/10 Excellent

Greg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unit. Clean and tidy and well maintained. Reasonable price.
Stayed 1 night in Feb 2024
Response from Sharon and the Team at the Balmoral Lodge on Feb 4, 2024
Hi Greg,Thank you for your review of our motel, we appreciate your comments and hope you visit us again soon.

10/10 Excellent

Philip, Northcote Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sharon and the Team at the Balmoral Lodge on Jan 19, 2024
Hi Philip,What a great rating of our Motel! Thank you for your feedback we hope to see you again soon.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, friendly staff and close to town
Stayed 2 nights in Jan 2024
Response from Sharon and the Team at the Balmoral Lodge on Jan 12, 2024
Thank you for your excellent review and feedback, we are pleased to hear you loved our motel and enjoyed our friendly staff. We look forward to having you stay with again next time you are in Invercargill.

8/10 Good

PHILIP, ACACIA GARDENS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharon and the Team at the Balmoral Lodge on Jan 10, 2024
We’re thrilled to see you had a positive experience, Philip, we look forward to hosting you again in the future.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean, modern unit, definitely recommend and would absolutely stay again
Stayed 1 night in Jan 2024
Response from Sharon and the Team at the Balmoral Lodge on Feb 4, 2024
Hi Vicki,Thank you for this great rating, we are pleased to hear your stay was great! We look forward to hosting you again.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayes here before, nice and warm lovely place to stay
Stayed 4 nights in Dec 2023
Response from Sharon and the Team at the Balmoral Lodge on Dec 5, 2023
Hi Nathaniel,Thank you for your excellent rating, we are pleased to hear you had a nice warm lovely stay with us, we look forward to seeing again.

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, soacious room, very happy
Stayed 1 night in Nov 2023
Response from Sharon and the Team at the Balmoral Lodge on Nov 25, 2023
Hi Janice, thank you for your positive feedback! We're thrilled to hear that you enjoyed our great location and spacious rooms. We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Aisea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Balmoral Lodge on Nov 14, 2023
Thanks for your review.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2023
Response from Sharon and the Team at the Balmoral Lodge on Nov 12, 2023
Hi Andrea, thank you for your positive feedback! We appreciate your support and hope to welcome you back soon for another great experience.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, comfortable and reasonably priced
Stayed 2 nights in Oct 2023
Response from Sharon & the Team at the Balmoral on Nov 1, 2023
Hi Mike,Than you for your superb rating of our motel, we are happy to hear it was convenient, comfortable and reasonably price. We look forward to hosting you again.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in staff and a super easy and comfortable place to stay. My unit had everything I needed including good coffee and a coffee plunger!
Stayed 3 nights in Sep 2023
Response from Sharon & the Team at the Balomoral on Sep 27, 2023
Hi Jo,Our coffee is popular so we are pleased to hear you like it and has a comfortable stay with us. Thank you for your review. We look forward to hosting you again.

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Balmoral Lodge and very pleased with everything and especially the upgrade forced by full rooms due to airport closure
Stayed 1 night in Sep 2023
Response from Sharon & the Team at the Balomoral on Sep 25, 2023
Hi Neil,Thank you for giving us such awesome feedback of your stay with us, we look forward to hosting you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is not the youngest motel around and they are a bit tired. I have stayed several times over 15 years as the rooms are large, and well equipped for home meals. And very comfortable. If you want shiny and new move on, you want comfy then this is the place.
Stayed 3 nights in Sep 2023
Response from Balmoral Lodge on Sep 11, 2023
Thank you for your review and we are pleased you enjoyed your stay. We also have refurbished rooms if you are after something more modern.Many thanks

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will absolutely return. Very comfortable bed. Great shower.
Stayed 1 night in Sep 2023
Response from Sharon & the Team at the Balomoral on Sep 3, 2023
Hi Joe, Thank you for your excellent rating, we are pleased you enjoyed your stay with us and we look forward to having you stay with us again.

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large , clean and tidy . The staff were friendly and helpful.
Stayed 1 night in Aug 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 31, 2023
Thank you for your review.It was our pleasure hosting you, we look forward to seeing you on your next visit.

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Invercargill
Excellent room clean comfortable and quiet
Stayed 1 night in Aug 2023
Response from Sharon & the Team at the Balomoral on Aug 28, 2023
Thank yo for your excellent rating, we appreciate the feedback. See you again next time.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 24, 2023
Thank you for you great rating of our motel, we hope to see you again soon.

10/10 Excellent

Aisea

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service.
Stayed 1 night in Aug 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 16, 2023
Thank you for you awesome rating of our motel, we look forward to seeing you next time you are in Invercargill.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large warm room with bed upstairs. Very comfortable. Good amenities, excellent laundry on site. Good wifi. Plenty of room to relax after a day driving
Stayed 1 night in Aug 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 8, 2023
We are pleased to hear you enjoyed your stay with us, Thank you for taking the time to give us your review we look forward to hosting you again.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely
Stayed 1 night in Jul 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 1, 2023
Hi Lisa,Thank you for your fantastic rating of our motel, we look forward to hosting you again.

10/10 Excellent

Margaret, Tauranga

Stayed 2 nights in Jul 2023
Response from Sharon and the Team at the Balmoral Lodge on Aug 16, 2023
Thank you for taking the time to give us an excellent rating, see you next time!

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023
Response from Sharon and the Team at the Balmoral Lodge on Jun 17, 2023
Hi Rebecca, What an excellent rating! Thanks so much we hope to see you again next time.

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sharon and the Team at the Balmoral Lodge on Jun 17, 2023
We’re thrilled to see you had a positive experience, Mikayla.

10/10 Excellent

Anna

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Amazing service lovely homey feeling in the 2bedroom apartment, very clean, close to city and will definitely book again.
Stayed 5 nights in May 2023
Response from Sharon and the Team at the Balmoral Lodge on Jun 9, 2023
What an awesome review Anna, Thank you for taking the time to give us your feedback we look forward to hosting you again.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Balmoral Lodge on Jun 7, 2023
Thanks for your rating.

10/10 Excellent

anna catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best motel
Best motel in Invercargill Very comfortable
Stayed 1 night in Jun 2023
Response from Sharon and the Team at the Balmoral Lodge on Jun 7, 2023
Hi Anna, What an awesome review, Thank you so much, see you again next time.

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Sharon and the Team at the Balmoral Lodge on May 31, 2023
Brian, Thank you for your great rating of our motel we appreciate your feedback, see you next time.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Sharon and the Team at the Balmoral Lodge on May 25, 2023
Nathaniel, Thank you for your awesome rating of our Motel, we hope you visit us again.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Balmoral was the nicest, cleanest motel we've stayed in on our 3 week trip to the South Island.
Stayed 2 nights in Apr 2023
Response from Sharon and the Team at the Balmoral Lodge on May 2, 2023
Thank you for your excellent review and rating of our Motel, we appreciate it, look forward to hosting you again on your next visit down south.

10/10 Excellent

Philip, Northcote Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well equipped rooms at a very reasonable price
Stayed 1 night in Apr 2023
Response from Sharon & the Team at the Balomoral on Apr 22, 2023
Thanks for your great feedback, we look forward to hosting yo in the future.

10/10 Excellent

Alistair

Stayed 1 night in Apr 2023
Response from Balmoral Lodge on Apr 17, 2023
Hi AlistairThank you for your review.Kind regards

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome on arrival. The rooms were clean and inviting, nice amenities.
Stayed 2 nights in Apr 2023
Response from Sharon and the Team at the Balmoral Lodge on Apr 16, 2023
We are pleased to hear your experience with us was a good one, we hope you stay with us next you are in Invercargill.Thank you for your excellent rating.

8/10 Good

ROSS

Stayed 3 nights in Mar 2023
Response from Sharon and the Team at the Balmoral Lodge on May 6, 2023
Ross, we’re so happy to hear you had a good experience. Have a wonderful day!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel is in a good position with Lots of parking available. The unit has recently been refurbished and was in excellent condition, very clean and tidy
Stayed 2 nights in Apr 2023
Response from Sharon and the Team at the Balmoral Lodge on Apr 10, 2023
Thank you for taking the time to rate our motel, we are pleased to hear you enjoyed your stay.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Sharon & the Team at the Balomoral on Apr 30, 2023
Thank you for your fantastic rating, we hope to host you again next time you visit Invercargill

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room recently renovated
Stayed 2 nights in Mar 2023
Response from Sharon and the Team at the Balmoral Lodge on Mar 24, 2023
Thank you.

10/10 Excellent

Donna, Corona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Mar 2023
Response from Balmoral Lodge on Mar 19, 2023
Hi Donna We are glad you enjoyed your stay.Many thanks