Front of property

Reviews of Motel 6 Innisfail, AB

2 out of 5
Motel 6 Innisfail, AB
4512 42nd Avenue, Innisfail, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 374 reviews" "
Rating 8 - Good. 109 out of 374 reviews" "
Rating 6 - Okay. 28 out of 374 reviews" "
Rating 4 - Poor. 6 out of 374 reviews" "
Rating 2 - Terrible. 3 out of 374 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight on the way to Edmonton. Convenient location.
Stayed 1 night in Apr 2024
Response from Management on Apr 20, 2024
Hey Brian, we are glad to hear you had a good stay. We hope to see you next time you are passing through.

10/10 Excellent

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, spacious room, clean, staff very friendly, good price, will definitely stay again, had a two night stay, very handy and convenient parking,
Stayed 2 nights in Apr 2024
Response from Management on Apr 8, 2024
Thanks for the great review Rebecca, we are glad to hear you enjoyed your stay!

10/10 Excellent

carlene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price was right and the room was clean. The lady at the front desk was lovely.
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
Well thank you Carlene, and thanks for the awesome review!

8/10 Good

Mary-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
A great economical place to spend 2 nights.
Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Thank you Mary-Ann for taking the time to write us a review. Have a great day!

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good, except for the cats.
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Hello Stacey, thanks for taking the time to write a review. We are a very pet friendly location, you can bring all kinds and they even get to stay for free!

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Except for the cats.
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Thanks again Stacey! Have a wonderful day!

10/10 Excellent

Nyowa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, could use more furnishings in the room to creat cozy ambiance
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Hello again Nyowa. Thanks so much for recognizing our hard work. We are so glad to hear you had a great stay!

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Because of a unexpected snow storm I had to check in at the last minute. I was able to make the booking online and later I was able to call them on the phone to let them know when to expect me. Staff were excellent and very understanding. The room was spotless and the bed was comfortable. Everything I encountered worked properly. Extremely good value.
Stayed 1 night in Feb 2024
Response from Management on Mar 4, 2024
We are so glad we could be there for you Terence. Thanks so much for the awesome review!

10/10 Excellent

Cheri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cute, clean & spacious.
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Hey Cheri, we are so glad to hear you had such a great stay! We will see you next time!

10/10 Excellent

sangeeta

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 3 nights in Feb 2024
Response from Management on Feb 21, 2024
Always a pleasure having you as our guest Sangeeta!

8/10 Good

Jami, Medicine Hat,

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality for the price. Clean and tidy. Simple rooms but had what you need. Staff was friendly. Great value for the price.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thanks for the review Jami. We are glad you had a good stay.

8/10 Good

Kellie-Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with large, clean rooms. Beds are hard, but pillows are good.
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Thanks for the review Kellie-Lynn, we appreciate it.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Olivia, thanks a bunch for taking the time to write a review. We think you are pretty awesome too!

10/10 Excellent

Vyacheslav

Travelled with family
Liked: Amenities
All is well
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Thats what we like to hear! Have a wonderful day.

6/10 Okay

Karl

Travelled with family and small children
There are 5 cats that live in the lobby where the breakfast muffins and beverages are. Not too sanitary if you ask me. If you don’t like cats and are allergic like me. Don’t stay here!
Stayed 2 nights in Jan 2024
Response from Management on Jan 30, 2024
Thanks Karl, for making a review. I guess some people haven’t heard we are a very pet friendly location. Pets even get to stay for free! We do apologize for your cat allergy, that is unfortunate. We are however very glad to see you were still able to sit in the breakfast area each morning and enjoy your coffee and muffin. Have a wonderful day Karl!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great rate, clean, comfortable and friendly staff.
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
Thanks Brian, we see you had a great stay!

10/10 Excellent

Andrea

Travelled with family
Great people
Stayed 6 nights in Jan 2024
Response from Management on Jan 22, 2024
Thanks Andrea for taking the time to do a review. Have a great day , and we will see you next time!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Jan 18, 2024
Hey Bruce! We think you’re pretty awesome too!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 10, 2024
Thanks so much Diane! We enjoyed having you as our guest!

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 10, 2024
Thank you so much Bertram, we are so glad you enjoyed your visit. We look forward to your next one.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on Jan 10, 2024
A perfect score! We’re blushing! Thanks Suzanne!

10/10 Excellent

Josh

Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thanks so much Josh!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Management on Dec 26, 2023
Thanks David for the perfect score!

8/10 Good

Trever

Stayed 2 nights in Dec 2023
Response from Management on Dec 16, 2023
It was a pleasure to have you as our guest Trever!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thanks William! Good to hear we did it all right. We will see you next time!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked newly renovated and very clean. Check in was smooth and short.
Stayed 1 night in Nov 2023
Response from Management on Nov 13, 2023
Thanks Robert, we enjoyed having you as our guest.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on Nov 13, 2023
Thanks for taking the time to give us a review. Your feedback is important to us!

10/10 Excellent

Fernand R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lied the fact that staff called me to tell me we could get the room early as we are travelling a long distance
Stayed 1 night in Nov 2023
Response from Management on Nov 10, 2023
Thanks Fernand! Your pretty awesome too!

6/10 Okay

Maureen

Travelled with family
Liked: Staff & service
The room was clean. Linens were good enough but the room smelled strongly of pet urine. It was very noisy from the highway & there was alot of light through the window from the parking lot. Staff were lovely. Kitty cats were really cute.
Stayed 2 nights in Nov 2023
Response from Management on Nov 6, 2023
Hey Maureen, thanks for taking the time to write us a review. We have been having a lot of guests that are hunters. I believe one of their scents was spilled somewhere and is next to impossible to get out. I’m so sorry for this inconvenience. It was very nice to meet you. We hope you have a better stay next time you visit us.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient to get to.
Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
Thanks Corey!

8/10 Good

Ted

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hard to park in front of room. Beds are uncomfortable.
Stayed 2 nights in Oct 2023
Response from Management on Nov 3, 2023
Thanks Ted for taking the time to give us a review. Your feed back is important to us.

10/10 Excellent

Rogelio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from Management on Oct 23, 2023
Thanks Rogelio, we appreciate your feedback!

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Hello Shayla, thanks for the amazing score. We will see you next time!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the guy who checked me in was very kind and I absolutely loved the fact that there were cats in the lobby. it felt very comforting and they were all so affectionate. this is a wonderful hotel for an amazing price.
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thanks so much Joyce! It was lovely to meet you. We hope to see you again in the future.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and room was clean.
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thomas, thank you for taking the time to write us a review. We are so glad you enjoyed our stay.

10/10 Excellent

Stan T

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly service
Stayed 1 night in Oct 2023
Response from Management on Oct 9, 2023
Hello Stan! Thank you so much for the great score. We are glad you had a good stay!

2/10 Terrible

Jacob

Stayed 1 night in Oct 2023
Response from Management on Oct 30, 2023
Hello Jacob, clearly you were disappointed in your visit with us. Could you maybe let us know where we went wrong?

8/10 Good

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Innifail Motle 6
It was a nice place to stay . Good price and easy to check in. The room is nice and has great amenities. The muffins and coffee were a nice touch!
Stayed 1 night in Sep 2023
Response from Management on Sep 27, 2023
Hello Myron, thanks for the review! We enjoyed having you as our guest.,

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from Management on Sep 17, 2023
Hey Shane! We think you are pretty awesome too!

8/10 Good

Cambria

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway noise is quite loud at night
Stayed 1 night in Sep 2023
Response from Management on Sep 17, 2023
Hey Cambria, it was so nice to meet you and Harriet! It is awful that you found the hallways noisy. We are so sorry about that. Next time you visit, if you are being disturbed in anyway, just make sure to let us know. We will take of it promptly.

10/10 Excellent

Joel

Liked: Amenities
The room was remarkably clean and updated considering the low price. I have stayed in far worse for far more. My only complaint was that there was no shower curtain installed...? It was early in the morning and I was in a rush so I did not contact the desk. A quick rinse and out the door. Would stay again.
Stayed 1 night in Sep 2023
Response from Management on Sep 5, 2023
Hey Joel, oh my gosh we forgot the shower curtain! You are so awesome to give us a perfect score anyway!!

6/10 Okay

Josiah

Stayed 1 night in Aug 2023
Response from Management on Sep 2, 2023
Hello Josiah, thanks for doing a review. Could you let us know where we can improve?

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
Thanks for the review! We enjoyed having your group as our guests!

8/10 Good

Cole

Stayed 2 nights in Aug 2023
Response from Management on Sep 11, 2023
Looks like maybe you enjoyed your stay! We will see you next time!

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Super clean and comfortable. Could use more pillows. Trucks in morning are a little loud. Should state a lot of cats in the hotel that we werent aware of when booking and do have allergies.
Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
Hey Nicole, thanks for the review! We very much value your feedback. Next visit, if you would like more pillows, just let us know and we would be happy to provide more!

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
Thanks Michael!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Aug 15, 2023
James, it is always a pleasure to have you as our guest.

6/10 Okay

Tanya

Travelled with family
Liked: Amenities
If you’re allergic to cats I would NOT stay here. There are 6 cats that reside here around the front desk and first floor. I didn’t mind. I love cats but I know some people that are severely allergic. This should maybe be mentioned somewhere in details. Our room was HUGE. Lots of space. But smelled “off”. Didn’t love that. Bed was comfy and it was otherwise very clean. Loved the kitchenette area.
Stayed 2 nights in Aug 2023
Response from Management on Aug 7, 2023
Hey Tanya, thanks for taking the time to write us a review. We love to hear about where we can improve. Thanks for speaking up for those who may be allergic to cats. By the way, did you know, Motel 6 is extremely pet friendly. They get to stay for free! So glad you had a nice stay, and that you enjoyed our fur babies.

10/10 Excellent

Virginia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, room and furniture in good condition. Enjoyed our stay and would come again.
Stayed 2 nights in Aug 2023
Response from Management on Aug 7, 2023
Thanks Virginia! That’s what we like to hear!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on Aug 5, 2023
Always good to see someone had a wonderful stay!