Title: Wingate by Wyndham - Houston/Willowbrook Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wingate by Wyndham - Houston/Willowbrook Hotel in Houston with free breakfast and a fitness center ## Photo gallery for Wingate by Wyndham - Houston/Willowbrook ![Exterior - Wingate by Wyndham - Houston/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/78dfd711.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds - Wingate by Wyndham - Houston/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/8d2d0736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, 2 Double Beds - Wingate by Wyndham - Houston/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/2d64544c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - Wingate by Wyndham - Houston/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/1912b4f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wingate by Wyndham - Houston/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/28c93328.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Willowbrook, Wingate by Wyndham - Houston/Willowbrook offers guests a free full breakfast each morning. Enjoy the spa tub, indoor pool, children's pool, and sun loungers. Practical amenities include dry cleaning and express check-out. ## Reviews 5.0 ## Popular amenities - Hot tub - Pool - Gym - Breakfast included - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=487254&PinnedHotelID=487254&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/1c51407e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination - Sleeps 5 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/f2697e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Private bathroom Hair dryer Shower/tub combination - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/1c51407e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Shower/tub combination Hair dryer Private bathroom - Sleeps 5 - 2 Queen Beds ### Deluxe Room - Sleeps 3 ### King Room - Non-Smoking - Sleeps 3 ### Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking - Sleeps 3 ### 2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking - Sleeps 5 ### 2 Queen Beds Room, Non-Smoking - Sleeps 5 ### View all photos for Deluxe Suite, 1 King Bed, Non Smoking ![Deluxe Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/dbdbefea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Shower/tub combination Hair dryer - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/490000/487300/487254/f2697e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Shower/tub combination Hair dryer Private bathroom - Sleeps 3 - 1 King Bed ### Mobility Accessible Room - Sleeps 6 ### Deluxe King Suite-Non-Smoking - Sleeps 3 ## You may also like Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112020000/112014600/112014522/6bcf7a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Great Wolf Lodge Webster Webster - Pool - Hot tub - Kids pool - Waterslide 8.8 Excellent 190 reviews CA $222 CA $260 total includes taxes & fees Jan 12 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Wingate-By-Wyndham-HoustonWillowbrook.h487254.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Wingate-By-Wyndham-HoustonWillowbrook.h487254.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.95577%2C-95.55445&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EAb6R0UT43LwooRAWxtsbH0rYoQ=) 9050 Mills Rd, Houston, TX, 77070 #### What's nearby - Aerodrome \- 10 min walk \- 0.9 km - Houston Methodist Willowbrook Hospital \- 13 min walk \- 1.2 km - Willowbrook Mall \- 17 min walk \- 1.4 km - Bowlero Willowbrook \- 3 min drive \- 3.4 km - Mountasia Houston \- 3 min drive \- 2.6 km #### Getting around - Houston Station - 27 min drive - George Bush Intercontinental Airport (IAH) - 21 min drive #### Restaurants - ‪It'z - ‬17 min walk - ‪Hooters - ‬14 min walk - ‪Margarita’s Coffee - ‬13 min walk - ‪P.F. Chang's China Bistro - ‬18 min walk - ‪Chuck E. Cheese's - ‬16 min walk ## About this property ### Wingate by Wyndham - Houston/Willowbrook Hotel located in Willowbrook Take advantage of free full breakfast, dry cleaning/laundry services, and a gym at Wingate by Wyndham - Houston/Willowbrook. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool and a children's pool, along with sun loungers - Free self parking - RV/bus/truck parking, express check-out, and express check-in - A vending machine, free newspapers, and multilingual staff Room features All 83 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hair dryers - Flat-screen TVs with satellite channels - Refrigerators, microwaves, and free infant beds ## Similar properties ![Suite, 1 King Bed, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/1000000/700000/695800/695751/5195ba13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baymont by Wyndham Houston Brookhollow Langwood - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.8 274 reviews CA $71 CA $84 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=695751&PinnedHotelID=695751&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/110000/104300/104201/2ef0782c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suburban Studios Houston North I-45 Northside - Pool - Pet-friendly - Parking included - 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Pool - Breakfast included - Parking included - Free WiFi 6.8 1,000 reviews CA $68 CA $79 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2476317&PinnedHotelID=2476317&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/115000000/114590000/114584900/114584810/e1f699e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay Inn & Suites Northside - Pet-friendly - Parking included - Free WiFi - Laundry 5.2 96 reviews CA $80 CA $94 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=114584810&PinnedHotelID=114584810&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Things to do - Children's pool - Gym - Hot tub - Indoor pool ### Family friendly - Children's pool - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,798 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Braille/raised signage - Elevator (48 inch wide door) - Front entrance ramp - Handrails in stairways (36 inches high) - Lever door handles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (36 inches high) ### More - 4 floors - At least 80% lighting from LEDs - Banquet hall - Designated smoking areas - Local culture and ecosystem education ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels - Pay movies ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Free long-distance calls - Iron/ironing board - LED lighting - Recycling - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests without COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Wingate Houston Wingate Houston Willowbrook Wingate Willowbrook Wingate Wyndham Houston Willowbrook Wingate Wyndham Willowbrook Wingate Wyndham Willowbrook Hotel Wingate Wyndham Willowbrook Hotel Houston Wyndham Willowbrook Wingate By Wyndham Hotel Houston Wingate Hotel Houston Wingate Wyndham Houston/Willowbrook Hotel Houston Wingate Wyndham Houston/Willowbrook Hotel Wingate Wyndham Houston/Willowbrook Houston Wingate Wyndham Houston/Willowbrook Wingate by Wyndham - Houston/Willowbrook Hotel Wingate by Wyndham - Houston/Willowbrook Houston Wingate by Wyndham - Houston/Willowbrook Hotel Houston ## Frequently asked questions ### Does Wingate by Wyndham - Houston/Willowbrook have a pool? ### How much does it cost to stay at Wingate by Wyndham - Houston/Willowbrook? ### Is Wingate by Wyndham - Houston/Willowbrook pet-friendly? ### How much is parking? ### What time is check-in at Wingate by Wyndham - Houston/Willowbrook? ### What time is check-out at Wingate by Wyndham - Houston/Willowbrook? ### Where is Wingate by Wyndham - Houston/Willowbrook located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wingate by Wyndham - Houston/Willowbrook Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.2 Cleanliness ### 4.6 Amenities ### 5.8 Staff & service ### 5.2 Eco-friendliness ### 4.8 Property conditions & facilities 10 - Excellent 179 8 - Good 96 6 - Okay 144 4 - Poor 144 2 - Terrible 437 ## Reviews ### 2/10 Terrible #### Majid Nov 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The worst place to stay. The whole hotel smells like cannabis, there are bedbugs in the beds, and the furniture is broken. I went in and left immediately. This place should be shut down. ![This place should be shut down immediately. Weed smells were all over the place ](https://a.travel-assets.com/ugc/hotel-reviews/37af1644-8f61-40a6-8386-ce67a11bb475-1763403917900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/676ae9df-edaf-4ad2-82c1-419d3f315e2d-1763416457011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Majid Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jonathon Sep 27, 2025 Liked: Amenities Good energy love the place will be back real real soon ##### Jonathon Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Adam Nov 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The hotel is dirty and in very rough condition. It needs to be renovated. ##### Adam Stayed 1 night in Nov 2025 ### 6/10 Okay #### Abelardo Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is older but has had a cosmetic facelift. However the water in the bath took more than five minutes to heat up and then it was too hot or too cold so I think they need new fixtures. Also there was only one elevator working so it took a good couple of minutes of waiting. Bed and pillows were comfy and room was clean. ##### Abelardo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Levi Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast!!!! Staff!!!!! Clean room!!!!!! Clean property!!!!!!! Definitely worth it!!!!!! ##### Levi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kendra Oct 22, 2025 Liked: Cleanliness, staff & service Okay for price ##### Kendra Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### cinamon Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the mall and food places ##### cinamon Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Sydney Oct 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities . ##### Sydney Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Muhammad Shahid Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Muhammad Shahid Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Taimy Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I will come again to stay without a question. The place and the staff are spectacular. Thanks 😊 ##### Taimy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### L M Jun 11, 2025 Liked: Amenities Super friendly front desk staff. ##### L M Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Georgina Jul 17, 2025 It was good enough, and close to my destination. ##### Georgina Stayed 1 night in Jul 2025 ### 4/10 Poor #### Jacob Oct 20, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I would not stay at this location again. The property, amenities, and food did not live up to the Wingate name. The elevator was frightening to ride, the property was run down. The continental breakfast was bad for what it’s supposed to be. Eggs tasted like plastic, the coffee tasted recycled. If you wanted to take food to your room to eat, there is a $25 charge added to your room. There was a bug in the bed and the carpet felt moist. Not good overall. ##### Jacob Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Vanessa Nov 10, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I should have read the reviews. 1st room we were in smelled so bad. They had air fresheners everywhere. Tv didn’t work, asked to change rooms, they accommodated us and the room was better. No smell but roaches. Tv didn’t work but the Room seamed clean though. Did not use the indoor pool, a film was on it and eyes burned with the bleach smell when entering the room. The breakfast area has pest control plug ins ON the counter of breakfast area . With signs everywhere telling you Not to take food to your room or they would charge you $25! Tables weren’t kept clean at all. However the front desk staff were apologetic and nice. ##### Vanessa Stayed 2 nights in Nov 2025 ### 8/10 Good #### Aziz Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thanks ##### Aziz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christian Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this location was right. In a safe area.. Mall was 2 minutes away. You're literally around the corner from every food place imaginable that you would want to eat at... It was a great experience for me I will be going back.. Took my son to visit his friends Texas.. And most of all it was very affordable.... Win win ##### Christian Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Johnny Jun 24, 2025 Disliked: Cleanliness, amenities Better owners ##### Johnny Stayed 4 nights in Jun 2025 ### 6/10 Okay #### David Aug 26, 2025 Liked: Amenities Disliked: Staff & service Slow Check Out. Room had an Mildew odor ##### David Stayed 1 night in Aug 2025 ### 4/10 Poor #### Stefanie Aug 9, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There were homeless people in the lobby when we arrived! The room also smelled terrible! ##### Stefanie Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Cesar Jul 21, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Terrible place, needs major repairs! ##### Cesar Stayed 1 night in Jul 2025 ### 8/10 Good #### Willie D Thomas Jun 4, 2025 Liked: Cleanliness, staff & service I appreciate the fair prices..!!! ##### Willie D Thomas Stayed 1 night in Jun 2025 ### 2/10 Terrible #### D'An Aug 11, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities While checking in, another customer had a verbal altercation with one of the hotel’s staff at the front desk. It was very unprofessional and the staff member was horrible to the hotel guest. The hotel was dingy and not very clean. I do not recommend staying here. ##### D'An Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Shakayla Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### Shakayla Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tami Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### Tami ### 2/10 Terrible #### Kristen Jul 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property is in desperate need of a deep cleaning and upgrades. The front desk has been turned into a market. The carpets are in terrible condition, and the walls need professional paint jobs. ##### Kristen Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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