[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # The Luxury Suites of Houston Art Deco vacation home with a fitness center and an outdoor pool ![Business Loft, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/093c6db1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Loft, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/4b2a7a6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/0b861a06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/438dee04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8ffcac74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A terrace, laundry facilities, and a gym are just a few of the amenities provided at The Luxury Suites of Houston. Stay connected with free in-room WiFi. 7.4 Good ## Popular amenities - Dryer - Pool - Washer - Gym - Kitchen - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![45-inch TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/a6264cde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment, 1 Bedroom, Non Smoking ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Deluxe Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8d8b8010.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Business Loft, 2 Bedrooms](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/2b53a6e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Luxury Apartment, 1 Bedroom, Non Smoking | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/ad6d74bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Non Smoking ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Business Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8ffcac74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Apartment, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Classic Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/13e3fe89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Classic Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/d05f3970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Comfort Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/f007836e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Deluxe Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/b01e7b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Luxury Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/616bb0d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Deluxe Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/574d6c40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Luxury Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/0e87f20f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/1000000/980000/974900/974846/59787302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Houston Marriott Sugar Land First Colony - Pool - Hot tub - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $212 CA $248 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Houston-Hotels-Houston-Marriott-Sugar-Land.h974846.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=a870d3ea-c5a0-4df5-a0c7-4300e0b7db11&top_cur=CAD) Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11200/11117/89cdf2b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Galleria Houston The Galleria - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Spacious-Flat-Pool-Gym.h41955576.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Spacious-Flat-Pool-Gym.h41955576.Hotel-Information) ## About the area Greenway Plaza-Upper Kirby, a neighborhood in Houston, is home to this vacation home. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium, or consider NRG Park for a night out. [Visit our Houston travel guide](https://www.expedia.ca/Houston.dx178265) [View more Vacation homes in Houston](https://www.expedia.ca/Houston-Private-Vacation-Homes.d178265-aaPrivateVacationHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.74130%2C-95.41909&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l9MX16FM8Y1FsCdhdvxxcyr_GFA=) 2800 Kirby Drive, B704, Houston, TX, 77098 ### What's nearby - Greenway Plaza - 18 min walk - 1.6 km - Lakewood Church - 3 min drive - 3.4 km - Rice University - 3 min drive - 3.4 km - Houston Zoo - 6 min drive - 5.2 km - MD Anderson Cancer Center - 6 min drive - 5.2 km ### Getting around - Wheeler Station - 4 min drive - Houston Station - 15 min drive - Houston William Hobby Airport (HOU) - 28 min drive ### Restaurants - ‪Whole Foods Market - ‬4 min walk - ‪House of Pies Restaurant & Bakery - ‬6 min walk - ‪Mia's Table - ‬7 min walk - ‪Chuy's - ‬3 min walk - ‪Grace's - ‬6 min walk ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### The Luxury Suites of Houston Art Deco vacation home with a fitness center and an outdoor pool An outdoor pool, a fitness center, and laundry facilities are available at this smoke-free vacation home. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. The vacation home provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while a TV with digital channels and Netflix provide a bit of entertainment. This vacation home offers 12 air-conditioned accommodations with washers/dryers and espresso makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Recreational amenities at the vacation home include an outdoor pool and a fitness center. ## Similar properties ![Pillowtop beds, individually decorated, individually furnished](https://images.trvl-media.com/lodging/41000000/40190000/40186600/40186592/5d4fd018.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reside Houston Dwntwn, Wyndham Downtown Houston - Kitchen - Washer - Dryer - Pet-friendly 8.6 Excellent 818 reviews CA $176 CA $206 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=40186592&PinnedHotelID=40186592&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/980000/976200/976144/09dd0b59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Americas-Houston Downtown Houston - Pool - Hot tub - Spa - Restaurant 9.4 Exceptional 1,514 reviews CA $280 CA $331 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=976144&PinnedHotelID=976144&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Espresso maker - Freezer - Ice maker - Microwave - Oven - Paper towels - Refrigerator - Stovetop ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - 45-inch TV with digital channels - Netflix - Streaming services ### Outdoor areas - Outdoor furniture - Picnic area - Terrace ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Free bottled water - Iron/ironing board ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 12 units - Art Deco architecture ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### Property is also known as Spacious Flat + Pool + Gym The Suites Of Houston Houston The Luxury Suites of Houston Houston The Luxury Suites of Houston Private vacation home The Luxury Suites of Houston Private vacation home Houston ## Frequently asked questions ### Does The Luxury Suites of Houston have a pool? > Yes, this property has an outdoor pool. ### Is The Luxury Suites of Houston pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Luxury Suites of Houston? > Self parking is free at this property. ### What time is check-in at The Luxury Suites of Houston? > Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. ### What time is check-out at The Luxury Suites of Houston? > Check-out is at 11:00 AM. ### Where is The Luxury Suites of Houston located? > Located in Greenway Plaza-Upper Kirby, this vacation home is steps from Westheimer Road and 2.3 mi (3.8 km) from Rice University. Color Factory Houston and Richmond Avenue are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Luxury Suites of Houston Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.8 Amenities ### 4.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 14 8 - Good 11 6 - Okay 5 4 - Poor 5 2 - Terrible 4 ### 10/10 Excellent #### Verified traveller Apr 5, 2023 Liked: Cleanliness, room comfort, communication #### Nice area We enjoyed the weekend stay. Great area with easy access to Houston attractions! ##### Verified traveller Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Teresa Apr 9, 2023 Liked: Cleanliness, room comfort, communication Everything was very clean and the people were very helpful and friendly. ##### Teresa Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### CATARINA Jun 23, 2023 I liked everything, there is not complaining ##### CATARINA Stayed 6 nights in Jun 2023 ### 10/10 Excellent #### Bernadette Dec 27, 2022 Liked: Property conditions & facilities, communication I will return ! Love it ##### Bernadette ### 6/10 Okay #### Sarah Dec 17, 2023 Liked: Communication The place was spars for sure. We couldn’t even find paper towels. The towels were basic, the bathroom floor felt slick/sticky, the window shades were falling apart, and really the whole residential complex seemed rundown. It’s a weird juxtaposition with the high end retail of the area. The one redeeming value of the place was how comfortable the bed was. I would say it was a basic inn. ##### Sarah Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Ann Mar 20, 2023 Liked: Cleanliness, communication There were no bedside tables or lamps, no porter carts, no curtains. No kleenex, no extra towels and only one hand towel per bathroom. The spaciousness and comfort of the furniture was good. ##### Ann Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Verified traveller Jun 4, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### Don’t expect help unless you live there. Reservation confirmation was lost and only after having to get really ugly was it finally fixed. Concierge was useless, needed a wheelchair and was told it wasn’t their problem. Parking and getting to the room is a pain. Overall, this place was a pain in the ass. Apartment was decent though. ##### Verified traveller Stayed 3 nights in May 2023 ### 8/10 Good #### Jerry Mar 20, 2023 Liked: Cleanliness, room comfort Disliked: Communication Very clean, customer service if needed, not good. Our door lock battery was weak, no one to fix it. Never received call back from customer service. Complicated check in. ##### Jerry Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Corey Mar 15, 2023 Disliked: Cleanliness, property conditions & facilities The area around this property was amazing! I was very excited to see that when I arrived at the property. When entering the room however, I knew something was wrong. The air quality was horrible, the air conditioner was broken, and there were bugs in the bathtub. Once I had laid down in the bed to go to sleep, my friend shouts from the kitchen area that there were cockroaches in the sink. He killed 5 cockroaches. Ticks were also found in the room. Overall, great area but horrible place. Still waiting to see if they’re going to refund me since we didn’t even stay for the full reservation. 😬 ##### Corey Stayed 2 nights in Mar 2023 ### 8/10 Good #### Bithiah Feb 2, 2023 Liked: Room comfort Disliked: Cleanliness, communication #### Hairy stay Overall, my stay here was decent! The only reason I say that is because upon arrival the bedding was stained and hairy, there weren’t any extra linen for me to use there wasn’t really any cleaning supplies. The utensils in the unit were dirty and there wasn’t any toilet paper and the shower curtain was filthy, and there was hair stuck to the shower curtain. There was hair in the washer…..at one point in time, I thought that my socks were a Dustbuster because of the amount of hair that they were collecting. Due to these things I had to go out and purchase my own toilet paper, paper towels, sheets, and blanket, as well as cleaning supplies, and when I reached out to the company that manages the property, they drag their feet and getting back with me and sent me a message the night before check out at 10:15 PM asking me if I would like housekeeping to come … like really smh I literally was checking out at 6:30am to make my flight! If it wasn’t for those issues, this would’ve been an amazing stay, but instead, I had to pay additional money to accommodate myself… and who wants to do that! ![](https://a.travel-assets.com/ugc/hotel-reviews/D2083F75A6887AD90B142CF023264C435A1A07741675354913820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A2C0AD1CCF774AE6BE6AF08F380C48FF830717E91675354914745.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C9155000A3DDAC190AEBE4E0A4E9CCB5030628041675354918091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BD6A632EA40E8FA8A1C1423C7952388EA47F7A271675354922534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bithiah Stayed 4 nights in Jan 2023 ### 6/10 Okay #### Ryan Apr 26, 2023 Liked: Cleanliness, amenities, property conditions & facilities I'll start with the positives. The building is great. Nice pool area (unheated so too cold to be used in April), but the hot tub was nice and warm. Secure building, secure parking. Lots of dining options in a short walk, as well as a Whole Foods and CVS etc. 2 bedrooms and 2 full baths. Good TV package and smart TV which is great if others leave their accounts logged in lol, though Netflix wouldn't work, but whatever, we delt with it. Unit was reasonably clean. Negatives though - don't expect a fully stocked kitchen. There were no baking sheets (though there were pots and pans), only 4 spoons etc, and enough coffee for 4 cups for our 1 week stay. Nothing in the fridge or pantry so plan to buy everything you'll need if you're going to be cooking. 2 of the 6 chairs were broken (seats not attached), corner broken off of the coffee table, and the bed linins were sub par - no actual duvet cover, just a well worn sheet on top of it. There's no housekeeping which is fine, but there's nothing to do any cleaning yourself. No cleaning products besides dish soap. No kitchen towels or dish cloths to even do a sink of dishes or wipe counters. The unit faced east which means morning sun, plus a marquee sign outside one of the bedroom windows, but there's only blinds - no curtains, so as soon as the sun comes up you get full sun in the morning. Various light bulbs were burnt out. Sink disposal doesn't work, and the dishwasher backs up into the sink when it drains. ##### Ryan Stayed 7 nights in Apr 2023 ### 4/10 Poor #### Verified traveller Feb 10, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Spent hours trying to get in and leave I stayed 3 nights at this location while in town for business. I arrived after 8pm but I didn't think anything of it since this is an apartment complex above a high end shopping center. The arrival email stated to talk to the concierge or use the call box if no one was at the front desk. No one was at the front desk and the doors were locked. I used the call box with no luck, so I waited a bit before trying again. After about 45 minutes of standing out front, I called the 800 number on the email for help....while they were nice, they're only way to get me in was calling the concierge. Long story short, I got into the building when a resident left. Had the 800 number on one line with the key box company on the other trying to get the key cafe opened to give me my keys. Once i got my keys, the FOB wouldn't work, so i had to wait on another resident to show up. Finally i got to my room about 3 hours after arriving. I normally would just leave and get a refund, but this trip was previously booked by my boss and i didn't want to cause unnecessary problems. I emailed the company and got some crappy apology but that was about it... Also on checking out, the key cafe box wouldn't open or recognize my ID code or phone numbers. So i left the keys with the concierge. He said he would let the key cafe people know, but i got an email from them later asking me where the keys were. I am keeping a close eye on my bank account for fees since i don't trust this property at all. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Brady Jun 12, 2023 Liked: Cleanliness, room comfort, communication ##### Brady Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Felicia May 28, 2023 Liked: Cleanliness, room comfort, communication ##### Felicia Stayed 2 nights in May 2023 ### 8/10 Good #### Chisin Apr 23, 2023 Disliked: Communication ##### Chisin Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Helen Apr 15, 2023 It was nice to have the whole apartment to ourselves. However, the pool was too small for 11 year old kids than I expected. One of the room had no lights so had to keep bathroom light on. A corner of the table was broken, and one of the chair in the living room look very dirty and stained (someone spill something and dried off). We traveled by air and expected soap, shampoo, towels, detergent available but I had to go out to buy soap because there were none in the unit on the day we arrived, only one small size shampoo and body soap, 2 small size conditioner total available for 2 rooms and no washing machine detergent. There were not enough towels. However, someone brought some more after I mentioned them. Also, on the day of check out, someone entered the unit at 9am to clean saying that they got a call saying we are leaving at 9am when our check out time was 11am. ##### Helen ### 10/10 Excellent #### Andrea Apr 6, 2023 Liked: Cleanliness, room comfort, communication ##### Andrea Stayed 5 nights in Mar 2023 ### 2/10 Terrible #### Quintallion S Apr 2, 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication ##### Quintallion S Stayed 2 nights in Mar 2023 ### 8/10 Good #### Nicholas Mar 27, 2023 Liked: Cleanliness, room comfort ##### Nicholas Stayed 3 nights in Mar 2023 ### 8/10 Good #### Verified traveller Mar 21, 2023 Liked: Room comfort, communication ##### Verified traveller Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Verified traveller Mar 8, 2023 Disliked: Property conditions & facilities, communication The overall location was great but my particular units air conditioning wasn’t working. ##### Verified traveller Stayed 2 nights in Mar 2023 ### 8/10 Good #### Rhonda Mar 3, 2023 ##### Rhonda Stayed 3 nights in Feb 2023 ### 4/10 Poor #### Monica Feb 28, 2023 ##### Monica Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Verified traveller Feb 14, 2023 Liked: Amenities Disliked: Cleanliness The location was perfect other than the cleanliness of the apartment I would definitely stay again. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Kevin J Feb 10, 2023 ##### Kevin J Stayed 2 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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