Title: The Luxury Suites of Houston - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # The Luxury Suites of Houston Art Deco vacation home with a fitness center and an outdoor pool ![Business Loft, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/093c6db1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/0b861a06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/438dee04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Loft, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/4b2a7a6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8ffcac74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A terrace, laundry facilities, and a gym are just a few of the amenities provided at The Luxury Suites of Houston. Stay connected with free in-room WiFi. 7.4 Good ## Popular amenities - Dryer - Pool - Washer - Gym - Kitchen - Outdoor space ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=41955576&PinnedHotelID=41955576&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![45-inch TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/a6264cde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Apartment, 1 Bedroom, Non Smoking ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Deluxe Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8d8b8010.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Business Loft, 2 Bedrooms](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/2b53a6e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Luxury Apartment, 1 Bedroom, Non Smoking | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/ad6d74bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Non Smoking ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Business Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/8ffcac74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Apartment, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Classic Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/13e3fe89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Classic Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/d05f3970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Comfort Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/f007836e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ![Deluxe Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/b01e7b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Luxury Loft, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/616bb0d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Loft, 2 Bedrooms ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Futon ![Deluxe Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/574d6c40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Luxury Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/42000000/41960000/41955600/41955576/0e87f20f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom ### Highlights Air conditioning Heating Kitchen Refrigerator Dishwasher TV Washer/dryer Clothes dryer - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Futon ## You may also like Ad ![Exterior detail](https://images.trvl-media.com/lodging/1000000/30000/20200/20116/555244ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel & Suites Houston by the Galleria Greater Uptown - Pool - Pet-friendly - Restaurant - Air conditioning 8.2 Very good 2,937 reviews CA $156 CA $183 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=c2f6d795-12e3-4c8c-80b7-f7117e8032e3&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/907500/907442/9ed40573_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Woodlands Waterway Marriott Hotel & Convention Center Woodlands Town Center - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Spacious-Flat-Pool-Gym.h41955576.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Spacious-Flat-Pool-Gym.h41955576.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.74130%2C-95.41909&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l9MX16FM8Y1FsCdhdvxxcyr_GFA=) 2800 Kirby Drive, B704, Houston, TX, 77098 #### What's nearby - Westheimer Road - 1 min walk - 0.0 km - Color Factory Houston - 8 min walk - 0.8 km - Richmond Avenue - 12 min walk - 1.0 km - Greenway Plaza - 18 min walk - 1.6 km - Lakewood Church - 3 min drive - 3.0 km #### Getting around - Wheeler Station - 4 min drive - Houston Station - 15 min drive - Houston William Hobby Airport (HOU) - 28 min drive #### Restaurants - ‪Whole Foods Market - ‬4 min walk - ‪House of Pies Restaurant & Bakery - ‬6 min walk - ‪Mia's Table - ‬7 min walk - ‪Chuy's - ‬3 min walk - ‪Grace's - ‬6 min walk ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### The Luxury Suites of Houston Art Deco vacation home with a fitness center and an outdoor pool An outdoor pool, a fitness center, and laundry facilities are available at this smoke-free vacation home. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. The vacation home provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while a TV with digital channels and Netflix provide a bit of entertainment. This vacation home offers 12 air-conditioned accommodations with washers/dryers and espresso makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. Recreational amenities at the vacation home include an outdoor pool and a fitness center. ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Espresso maker - Freezer - Ice maker - Microwave - Oven - Paper towels - Refrigerator - Stovetop ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - 45-inch TV with digital channels - Netflix - Streaming services ### Outdoor areas - Outdoor furniture - Picnic area - Terrace ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Free bottled water - Iron/ironing board ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 12 units - Art Deco architecture ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### Property is also known as Spacious Flat + Pool + Gym The Suites Of Houston Houston The Luxury Suites of Houston Houston The Luxury Suites of Houston Private vacation home The Luxury Suites of Houston Private vacation home Houston ## Frequently asked questions ### Does The Luxury Suites of Houston have a pool? > Yes, this property has an outdoor pool. ### Is The Luxury Suites of Houston pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at The Luxury Suites of Houston? > Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. ### What time is check-out at The Luxury Suites of Houston? > Check-out is at 11:00 AM. ### Where is The Luxury Suites of Houston located? > Located in Greenway Plaza-Upper Kirby, this vacation home is steps from Westheimer Road and 2.3 mi (3.8 km) from Rice University. Color Factory Houston and Richmond Avenue are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Luxury Suites of Houston Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.8 Amenities ### 4.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 14 8 - Good 11 6 - Okay 5 4 - Poor 5 2 - Terrible 4 ### 10/10 Excellent #### Verified traveller Apr 5, 2023 Liked: Cleanliness, room comfort, communication #### Nice area We enjoyed the weekend stay. Great area with easy access to Houston attractions! ##### Verified traveller Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Teresa Apr 9, 2023 Liked: Cleanliness, room comfort, communication Everything was very clean and the people were very helpful and friendly. ##### Teresa Stayed 4 nights in Apr 2023 ### 4/10 Poor #### Verified traveller Feb 14, 2023 Liked: Amenities Disliked: Cleanliness The location was perfect other than the cleanliness of the apartment I would definitely stay again. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Javieon Nov 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication It was all nice ##### Javieon Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Verified traveller Sep 17, 2022 Liked: Cleanliness, room comfort, communication #### Good location Good location, clean room. Only downside was the parking situation was not convenient, never could get in to where I was supposed to park, had to wait for someone to go in and then piggyback off them. ##### Verified traveller Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Bernadette Dec 27, 2022 Liked: Property conditions & facilities, communication I will return ! Love it ##### Bernadette ### 10/10 Excellent #### CATARINA Jun 23, 2023 I liked everything, there is not complaining ##### CATARINA Stayed 6 nights in Jun 2023 ### 4/10 Poor #### Verified traveller Mar 8, 2023 Disliked: Property conditions & facilities, communication The overall location was great but my particular units air conditioning wasn’t working. ##### Verified traveller Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Sarah Dec 17, 2023 Liked: Communication The place was spars for sure. We couldn’t even find paper towels. The towels were basic, the bathroom floor felt slick/sticky, the window shades were falling apart, and really the whole residential complex seemed rundown. It’s a weird juxtaposition with the high end retail of the area. The one redeeming value of the place was how comfortable the bed was. I would say it was a basic inn. ##### Sarah Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Ann Mar 20, 2023 Liked: Cleanliness, communication There were no bedside tables or lamps, no porter carts, no curtains. No kleenex, no extra towels and only one hand towel per bathroom. The spaciousness and comfort of the furniture was good. ##### Ann Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Verified traveller Jun 4, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### Don’t expect help unless you live there. Reservation confirmation was lost and only after having to get really ugly was it finally fixed. Concierge was useless, needed a wheelchair and was told it wasn’t their problem. Parking and getting to the room is a pain. Overall, this place was a pain in the ass. Apartment was decent though. ##### Verified traveller Stayed 3 nights in May 2023 ### 8/10 Good #### Jerry Mar 20, 2023 Liked: Cleanliness, room comfort Disliked: Communication Very clean, customer service if needed, not good. Our door lock battery was weak, no one to fix it. Never received call back from customer service. Complicated check in. ##### Jerry Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### Corey Mar 15, 2023 Disliked: Cleanliness, property conditions & facilities The area around this property was amazing! I was very excited to see that when I arrived at the property. When entering the room however, I knew something was wrong. The air quality was horrible, the air conditioner was broken, and there were bugs in the bathtub. Once I had laid down in the bed to go to sleep, my friend shouts from the kitchen area that there were cockroaches in the sink. He killed 5 cockroaches. Ticks were also found in the room. Overall, great area but horrible place. Still waiting to see if they’re going to refund me since we didn’t even stay for the full reservation. 😬 ##### Corey Stayed 2 nights in Mar 2023 ### 8/10 Good #### Lynda Jan 25, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Overall I liked it but there are a few issues 1. Check in took an hour with several calls and txts to the 800#. 2. Access codes weren’t activated as indicated. 3. Unit is large and spacious but it’s located directly under the gym —which is a great gym btw— so guys drop their weights all day — despite signs asking 20-yr old males to be thoughtful— and building insulation is not sufficient to keep the noise from becoming very noticeable ##### Lynda Stayed 5 nights in Jan 2023 ### 6/10 Okay #### Helen Apr 15, 2023 It was nice to have the whole apartment to ourselves. However, the pool was too small for 11 year old kids than I expected. One of the room had no lights so had to keep bathroom light on. A corner of the table was broken, and one of the chair in the living room look very dirty and stained (someone spill something and dried off). We traveled by air and expected soap, shampoo, towels, detergent available but I had to go out to buy soap because there were none in the unit on the day we arrived, only one small size shampoo and body soap, 2 small size conditioner total available for 2 rooms and no washing machine detergent. There were not enough towels. However, someone brought some more after I mentioned them. Also, on the day of check out, someone entered the unit at 9am to clean saying that they got a call saying we are leaving at 9am when our check out time was 11am. ##### Helen ### 8/10 Good #### Bithiah Feb 2, 2023 Liked: Room comfort Disliked: Cleanliness, communication #### Hairy stay Overall, my stay here was decent! The only reason I say that is because upon arrival the bedding was stained and hairy, there weren’t any extra linen for me to use there wasn’t really any cleaning supplies. The utensils in the unit were dirty and there wasn’t any toilet paper and the shower curtain was filthy, and there was hair stuck to the shower curtain. There was hair in the washer…..at one point in time, I thought that my socks were a Dustbuster because of the amount of hair that they were collecting. Due to these things I had to go out and purchase my own toilet paper, paper towels, sheets, and blanket, as well as cleaning supplies, and when I reached out to the company that manages the property, they drag their feet and getting back with me and sent me a message the night before check out at 10:15 PM asking me if I would like housekeeping to come … like really smh I literally was checking out at 6:30am to make my flight! If it wasn’t for those issues, this would’ve been an amazing stay, but instead, I had to pay additional money to accommodate myself… and who wants to do that! ![](https://a.travel-assets.com/ugc/hotel-reviews/D2083F75A6887AD90B142CF023264C435A1A07741675354913820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A2C0AD1CCF774AE6BE6AF08F380C48FF830717E91675354914745.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C9155000A3DDAC190AEBE4E0A4E9CCB5030628041675354918091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BD6A632EA40E8FA8A1C1423C7952388EA47F7A271675354922534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bithiah Stayed 4 nights in Jan 2023 ### 6/10 Okay #### Ryan Apr 26, 2023 Liked: Cleanliness, amenities, property conditions & facilities I'll start with the positives. The building is great. Nice pool area (unheated so too cold to be used in April), but the hot tub was nice and warm. Secure building, secure parking. Lots of dining options in a short walk, as well as a Whole Foods and CVS etc. 2 bedrooms and 2 full baths. Good TV package and smart TV which is great if others leave their accounts logged in lol, though Netflix wouldn't work, but whatever, we delt with it. Unit was reasonably clean. Negatives though - don't expect a fully stocked kitchen. There were no baking sheets (though there were pots and pans), only 4 spoons etc, and enough coffee for 4 cups for our 1 week stay. Nothing in the fridge or pantry so plan to buy everything you'll need if you're going to be cooking. 2 of the 6 chairs were broken (seats not attached), corner broken off of the coffee table, and the bed linins were sub par - no actual duvet cover, just a well worn sheet on top of it. There's no housekeeping which is fine, but there's nothing to do any cleaning yourself. No cleaning products besides dish soap. No kitchen towels or dish cloths to even do a sink of dishes or wipe counters. The unit faced east which means morning sun, plus a marquee sign outside one of the bedroom windows, but there's only blinds - no curtains, so as soon as the sun comes up you get full sun in the morning. Various light bulbs were burnt out. Sink disposal doesn't work, and the dishwasher backs up into the sink when it drains. ##### Ryan Stayed 7 nights in Apr 2023 ### 4/10 Poor #### Verified traveller Feb 10, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Spent hours trying to get in and leave I stayed 3 nights at this location while in town for business. I arrived after 8pm but I didn't think anything of it since this is an apartment complex above a high end shopping center. The arrival email stated to talk to the concierge or use the call box if no one was at the front desk. No one was at the front desk and the doors were locked. I used the call box with no luck, so I waited a bit before trying again. After about 45 minutes of standing out front, I called the 800 number on the email for help....while they were nice, they're only way to get me in was calling the concierge. Long story short, I got into the building when a resident left. Had the 800 number on one line with the key box company on the other trying to get the key cafe opened to give me my keys. Once i got my keys, the FOB wouldn't work, so i had to wait on another resident to show up. Finally i got to my room about 3 hours after arriving. I normally would just leave and get a refund, but this trip was previously booked by my boss and i didn't want to cause unnecessary problems. I emailed the company and got some crappy apology but that was about it... Also on checking out, the key cafe box wouldn't open or recognize my ID code or phone numbers. So i left the keys with the concierge. He said he would let the key cafe people know, but i got an email from them later asking me where the keys were. I am keeping a close eye on my bank account for fees since i don't trust this property at all. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Dawn May 24, 2022 Liked: Cleanliness Disliked: Communication #### Houston Overall it was a nice place. We appreciated the coffee and coffee filter. Things we didn’t care for….no extra blankets, this meant someone was always cold. There were 4 of us staying, we had 4 bath towels, 4 hand towels and 4 washcloths. No pool towels and no towel or mat for the shower/bath. Only one key was given, this meant we had to leave and enter at the same time. Very inconvenient. ##### Dawn Stayed 5 nights in May 2022 ### 2/10 Terrible #### Jennifer Sep 20, 2021 Disliked: Cleanliness, amenities, property conditions & facilities My husband and I arrived here at 8pm, after communicating with customer service that we would be arriving after the office closed. They said that it wasn't a problem. Well, there was no one to let us in, so I waited until someone left the office and I was able to sneak in to get a key. The parking garage is very difficult to find, as there are 3 parking garages in a row, so of course we selected the wrong door and had to call to get directions. When we finally got into the room, difficult to find!, the mattress in the room was a 12 inch piece of firm foam. Hardly comfortable. When I pulled the sheets back to have a better look, I found gum! Absolutely disgusting! I called customer service countless times, and Expedia to get a refund. There was a lot of back and forth, but eventually they agreed to a refund. How can someone sleep in a bed with gum in it in any circumstances, not to mention COVID. I am still waiting for my refund... it has been 2 weeks. I would not advise staying here. Not worth the hassle, and the accommodations are certainly not luxurious! ##### Jennifer Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Jeremy Aug 10, 2021 Liked: Cleanliness, room comfort, communication #### Definitely Vibes It was excellent the whole property is a vibe ##### Jeremy Stayed 3 nights in Aug 2021 ### 8/10 Good #### Verified traveller Dec 4, 2020 Liked: Room comfort, communication #### It was fine It went pretty smoothly, the apartment was nice but could be a little cleaner. ##### Verified traveller Stayed 4 nights in Sep 2020 ### 8/10 Good #### Jason Aug 25, 2020 Liked: Cleanliness The apartment is very nice and would stay again because of the location. Quiet but plenty around and centrally located to everything in Houston. The bed was not quite as comfortable as I expected and neither of the bedrooms had a television which was a little surprising. The place is spotless and the communication was amazing. Will stay again... ##### Jason Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller Jul 25, 2020 Liked: Cleanliness, room comfort #### Loved it! It was awesome! Had a little trouble getting into my unit because I wasn’t originally sent the access code, but once I was able to get in, everything was perfect! ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### David, Houston, TX Jul 8, 2020 Liked: Cleanliness, amenities Everything was as perfect as it can be for a pretty reasonable price. ##### David Stayed 2 nights in Jul 2020 ## Expedia's Latest Trends ### Hotels > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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