"I and my daughter stayed as we were visiting Grimsby. We didn’t eat here, but enjoyed the pool facilities.
Every single member of staff was attentive & professional. Initially on the telephone twice, both staff members listened well and were helpful. It was late and dark when we arrived and a member of staff took us to the building where our room was.
We had to call reception around midnight as another hotel guest had a TV very loud so that we could hear every word of the programme, waking one of us up, even with ear plugs in! A staff member called on the other guest promptly in person and the issue was resolved. Check in and out was smooth. We would definitely stay again and recommend this to others ."
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