Room, 2 Double Beds, Non Smoking
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Reviews of Baymont by Wyndham Hinesville Fort Stewart Area

2.5 out of 5
Baymont by Wyndham Hinesville Fort Stewart Area
773 Frank Cochran Drive, Hinesville, GA

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 785 reviews" "
Rating 8 - Good. 241 out of 785 reviews" "
Rating 6 - Okay. 145 out of 785 reviews" "
Rating 4 - Poor. 106 out of 785 reviews" "
Rating 2 - Terrible. 95 out of 785 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a King Suite and based on the photos, it looked like a very comfortable and welcoming environment. When we arrived at 10pm, it was nothing like the photos, the furnishings were old, stained and smelled. The bathroom sink had tons of burn marks, the floors were slippery and sticky with some kind of cleaner and the bed was just thrown together like nobody cared. A lamp that was barely hanging on the bedside, another lamp with a cut cord, dirty fridge and no USB ports. The USB ports were covered by a cap that you could not remove. This place was just disgusting and when I presented it to the front desk, my option was to check out - this would have been an easy task had there been other places around that had a room for the night. I have tried to get a refund from Exepdia and have been run around from person to person and I have contacted the owner of the Baymont - nobody should have to pay to stay in a place that is this disgusting.
Stayed 1 night in May 2024

6/10 Okay

Christine

Business traveller
Liked: Staff & service
Nothing really just off the beaten path
Stayed 12 nights in Apr 2024
Response from Tania on May 2, 2024
Thank you for leaving us a review, hope you were able to enjoy your stay.

4/10 Poor

Amy, Allenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the fact that they didn't give me an accessible room, namely an accessible bathroom, it was ok. The grounds were somewhat clean other than piles of dog poo by the trees and bushes. When I asked about getting an accessible room, which is what I had reserved, I was told that they made sure I was on the first floor. As someone has mobility issues, that is appreciated. But, I needed an accessible room...specifically the bathroom. (ie roll in shower, shower bench/chair, grab bars) My room didn't have any of that...but the bed was comfortable.
Stayed 1 night in Apr 2024
Response from Tania on May 2, 2024
Dear Amy, Thank you for taking your time to leave us your feedback. I apologize that the room you needed was not available and we will work hard on getting the outside cleaned. Thanks again for your time and hope you will give us another chance to serve you.

2/10 Terrible

Piotr

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Please clean your rooms. Was very dirty
Stayed 1 night in Apr 2024
Response from Tania on May 2, 2024
Dear Piotr, thank for taking the time on leaving us a review on our property. We apologize that the room was not to your expectations and will work even harder on this issue. Here at this property we take pride in our work and hope you will consider giving us a second try.

10/10 Excellent

Ted, APO ae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff?
Stayed 6 nights in Mar 2024
Response from Tania on May 2, 2024
Dear Ted, Thank you for taking the time to leave us a review, we appreciate your input and I'm extremely pleased to hear that the staff gave you the best service possible. Thank you again and hope to see you in the near future.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Tania on Apr 22, 2024
Dear Roberto,Thank you for taking the time in leaving us a review on your recent stay. I am so pleased that you had a great experience at our property. We hope to see you again soon.

10/10 Excellent

Katherine, Pooler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff allowing early check in!
Stayed 1 night in Apr 2024
Response from Tania on Apr 16, 2024
Dear Katherine,Thank you for taking the time to leave us a review, we are please you enjoyed your stay at our property and hope to see you again soon.

10/10 Excellent

Maidely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Tania on Apr 22, 2024
Dear Maidely,Thank you for taking the time to leave us a review on our property. We are pleased to hear you had a great stay and we hope to see you again soon.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are professional, patient, kind and very helpful. The property is well maintained and room was clean and serviced daily.
Stayed 1 night in Apr 2024
Response from Tania on Apr 3, 2024
Dear Mr. Phillip,Thank you for taking the time in leaving us a review on your stay with us. I am extremely happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future. Thank you again!

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close staff very helpful
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Rex,Thank you for taking the time to review your stay and we are extremely pleased that you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Loved the backside view of the woods and having enough hot water to take a leisure bath. Comfortable bed and pillows. A little worn in places, but clean. Excellent customer service. Quiet. Excellent pricing.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Sara,Thank you for your kind comments. I am so glad that you had a great stay with us and like our clean room. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback and we hope to see you soon.

10/10 Excellent

Katherine, APO ae

Business traveller
Liked: Cleanliness, staff & service
The staff make this hotel! They could use some vending snacks.
Stayed 9 nights in Mar 2024
Response from Tania on Mar 27, 2024
Dear Katherine, Thank you for taking the time to leave us a review. I am very pleased to hear that you enjoyed your stay and that our staff was able to provide you with the very best service. Thank you again and hope to see you again soon.

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place looks like it hasn’t been updated since the 90’s which then makes it look gross. I would definitely not stay here again. I checked the bed about 100x’s to make sure there were no bed bugs. Plus they had a lounge chair in the room that had food crumbs all over. Disgusting. I will say this. The breakfast area is meticulous. Whoever is cleaning area should clean the entire hotel.
Stayed 1 night in Mar 2024
Response from Tania on Apr 16, 2024
Dear Jennifer, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping supervisor. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very professional and helpful
Stayed 3 nights in Mar 2024
Response from Tania on Mar 9, 2024
Good morning! Thank your for taking the time to leave us a review. We are delighted to hear that you had a great stay and hope to see you again.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Tania on Feb 27, 2024
Good morning thank you for taking the time to leave us a review. We are please to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy staying in the hotel. Staff was very friendly and kindness to me and my friends.
Stayed 4 nights in Feb 2024
Response from Tania on Feb 20, 2024
Good afternoon Ms. Alicia thank you for your review we appreciate your input and hope to see you again soon.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mahogany

Stayed 1 night in Feb 2024
Response from Tania on Feb 7, 2024
Good morning Ms. Mahogany I want to thank you for taking the time to leave us a review. I am pleased to hear that you had a great stay with us. Hope to see you again soon.

8/10 Good

Roxann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tania on Feb 7, 2024
Good morning Ms. Roxann I would like to thank you for your recent review. We appreciate your business and hope to see you again soon.

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Retreat
Stayed 2 nights in Feb 2024
Response from Tania on Feb 5, 2024
Good afternoon Mr. Edwin, I wanted to take a moment to thank you for your review. I am pleased to hear that you enjoyed your stay. Hope to see you again soon.

8/10 Good

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaffee Treffen
Although they have done some remodeling it is still lacking. The rooms are comfortable and very clean and everything works so there will be no complaints from me. We enjoy the location that is about three blocks from our German friend so it makes it easy to pick her up for our monthly coffee gathering. We will be back in March.
Stayed 1 night in Jan 2024
Response from Tania on Feb 12, 2024
Good morning! Thank you for taking the time to give us a review we appreciate it and hope to see you again soon!

6/10 Okay

Arturo

Stayed 1 night in Jan 2024
Response from Tania on Feb 5, 2024
Good afternoon Mr. Arturo I want to take a moment to thank you for your recent review. I hope you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Tibrisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fairly clean. We stayed for one night and it was to our satisfaction. The breakfast options are minimal and there aren’t many options for those who have dietary restrictions. Otherwise, I would stay here again.
Stayed 1 night in Jan 2024

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jariyon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Carino

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Staff & service, amenities
Disliked: Cleanliness
Over all the only thing that I didn’t like is that the room was dirty and the sheet had red stains on it and holes all over wall and mildew smell rooms need to be updated and cleaned more better but I did enjoy myself area was good.
Stayed 2 nights in Dec 2023

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as an open the door there was a roach that crawled across the floor the bathroom was duty and had no towels. And the lady at the desk was so rude when I try to call and reserve a bed I just end up booking it online. Who ever owns this establishment should be ashamed. Never again will I ever book from this place
Stayed 1 night in Dec 2023

2/10 Terrible

Tanya

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay-not cleaning rooms properly. They
This stay was horrible for me and family member. We felt uncomfortable in the room at night and kept waking up feeling itchy. We saw bedbugs on our beds. This is totally unacceptable and the attendant told us only they will look into it.
Bedbug on our bed at Hinesville Baymont Wyndham hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roxann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Sherrie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in very late around 2:00 a.m. The hotel had undesirable appearing people hanging around outside the hotel leaving us with an unsafe feeling for our young daughters.The check-in person was very friendly and understanding when we complained of an unacceptable room with dirty sheets and the hide-a-bed was dirty with garbage on and under the bed when pulled out, not to mention the bugs. The check-in person gave information to another motel and information on how to get a full refund we were supposed to stay 7 days.

4/10 Poor

Louwana

Disliked: Staff & service
Nonchalant customer service
I got a room with a King side bed. Upon entering the room we notice that the lamp lights weren’t working. I call up to the front desk to let the receptionist know and all she said was that didn’t have another room with a kings size bed. All she had was a room with two double beds. We took that room. I was a little taken back by how nonchalant the receptionist was about the whole situation. She seemed like she could care less. It was as though we could either take it or leave it. I would have felt better about the situation had she been a little more apologetic.
Stayed 1 night in Dec 2023

6/10 Okay

LaTonya, Union city

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Staff was friendly. There was breakfast each morning. Bugs in the bathroom. Pull out sofa bed was not made up and was stained to the point that my daughter couldn’t lay on it. The headboard was horribly stained. Extra effort should be put into maintaining the rooms.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was ok. The roaches weren't.
We stayed for 2 weeks. The phone in the room didn't work, one outlet at the nightstand didnt work. The roaches came out a lot at night and some were HUGE. The bathroom door had scratches. You can tell that room hadn't been updated but I also think its because we had a dog and maybe they don't update rooms that allow pets? I dont know but theres that. The staff was very nice though. The pictures online are not the same as what you see in person.
Stayed 13 nights in Nov 2023

10/10 Excellent

Barry

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay on every trip to see my in-laws, the staff is always friedly and helpful, nothig real fancy, but its quite, clean and comfortable
Stayed 3 nights in Nov 2023

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities
We could not stay in the room. A terrible chemical smell, burned eyes and maid my husband and I cough. And it was so moist that after only 15 minutes our bags and clothes were damp. We stayed on 15 minutes then got out things and asked for another room but they had none so we had to check out and find another place at midnight.
Stayed 1 night in Nov 2023

4/10 Poor

Mark

Stayed 4 nights in Nov 2023

8/10 Good

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Relatively clean room found dirty or something on the box spring edge. Dirty wet rag in the bathroomand just a musty oder in the room as well as the hall way.
Stayed 1 night in Nov 2023

8/10 Good

Leonard

Stayed 2 nights in Nov 2023

10/10 Excellent

Lesia

Stayed 1 night in Nov 2023

6/10 Okay

Vanessa

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You have to do a u turn to get into the property.
Stayed 2 nights in Oct 2023

6/10 Okay

Tim

Travelled with family
Disliked: Property conditions & facilities
I found small cockroaches in bathroom and floor near bed.
Stayed 1 night in Oct 2023

2/10 Terrible

Carole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my security because deposit because my kids made a mess.
Stayed 1 night in Oct 2023

4/10 Poor

Kendra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay there
Room was not clean nor was out as pictured. Had to change rooms twice
Stayed 1 night in Oct 2023

2/10 Terrible

Cameron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty toilet bowl, fridge was dirty and tv table was dirty
Stayed 1 night in Oct 2023

2/10 Terrible

Nakita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was constant, stumbled and hitting the ceiling above us, noise all night like someone was running back-and-forth and jumping up and down for hours. It had a funny mildew smell.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kiera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable. The room was cleaned. Most importantly, the breakfast was amazing! I’m definitely going back
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 7, 2023
Thank you for taking the time to write a review for us, we appreciate you staying with us and hope to see you again soon!