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Reviews of one bedroom Loft Apartment in the heart of Downtown Hilo

one bedroom Loft Apartment in the heart of Downtown Hilo
Hilo, HI

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Kahanuolaonalani

Liked: Cleanliness
Stayed 4 nights in Apr 2024

8/10 Good

YASUNORI F.

Liked: Cleanliness
thanks
The KTA store was close by and the communication with HOST was good and comfortable. However, I was concerned that my car was scratched in a parking space on the side of the road and that there were small ants at the desk.
Stayed 7 nights in Feb 2024

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Major road construction, 6p to 6a. No mention whatsoever by the host. Poor communication. Funky cat smell. Running out of characters but the list is long.
Stayed 2 nights in Oct 2023

10/10 Excellent

Clayton K.

Liked: Cleanliness
We’ll be back.
Being locals from Kaneohe, we were given the opportunity to play tourist for a few days. Because of the ideal location here in Hilo town, The Queens Loft made it easy for us to play that roll. Our major function on this trip was for a family reunion in Kurtistown, in other words, it was back to being locals. We were also here in January and wasn’t disappointed then and now. We look forward to our next visit here and will definitely recommend this place to our family and friends.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, amenities
This place fit exactly what I was looking for. It was conveniently located in the heart of Hilo, had wonderful amenities such as kitchen, laundry, fast hot water, free internet, Alexa music on demand, toaster, toaster oven, coffee maker & filters, refer, air conditioner, stove top, pots & pans, dishes & utensils, and more. As long as your not looking for a fancy hotel suite far away from city noises, then this fits the bill. The older, quirky construction reminded me a bit of staying in a tree fort, with a tilted floor, a low-hanging beam, and a very small restroom entry door width and packing tape sealing some of the floor molding to the wall, but I was very willing to accept those aspects for the lower room rate $. We enjoyed my 8-night stay very much, and we would definitely stay there again.
Stayed 8 nights in Mar 2023

8/10 Good

Michele C.

Liked: Cleanliness
My stay at the Queens loft
I wanted to stay downtown where I could walk to everything and there is no other place I could find in downtown Hilo so that made it nice and easy to get around on foot, almost everywhere I wanted to go. It’s a sweet place, very rustic, so if you’re looking for something modern this is not your place. The beds are comfortable but the bathroom is small, especially the doorway so a larger person might have trouble getting in and around in it. One of my disappointments was not being able to take a bath because I could not get the plug to work, but otherwise Michele pays attention to details. It was really nice to have bottled water, a coffee maker, fridge, microwave, hot plate and what I really loved was having a diffuser, so take your favorite oil! Check in was difficult for me because the lockbox was confusing so my main feedback is to know that when you go there the keypad is black & just above the door handle. If you get there in the dark, it can be very tricky to figure it out so you’ll need a flashlight and you start by typing in the numbers and listening for the sound of each one you touch. The wonderful thing is that they were immediately responsive both nights that I had issues. I had a hard time figuring it out, but once we realized it was programmed wrong, got that straight, and I learned how to use it correctly, it was all good! I enjoyed my stay, even with all of the downtown noise I experienced. I was warned by prior reviews and earplugs worked! Thank you!
Stayed 5 nights in Feb 2023

4/10 Poor

Terri, Palo Alto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Weird layout of apartment. Shower had hair in it and bed had cobwebs hanging above us. Location is downtown with lots of homeless around.
Stayed 1 night in Feb 2023

2/10 Terrible

Mingqi L.

Disliked: Cleanliness
Won't recommend the place
This place is dirty - a lots of tiny ants are on the tables. It is loud during the night- cars, music and other noises. Air Conditioner is very loudas well. There is almost no windows, the kitchen is small and not well equipped. I won't recommend it to anyone.
Stayed 2 nights in Jan 2023

10/10 Excellent

Clayton K.

Liked: Cleanliness
Convenient
Was almost like living at home. All amenities readily available. Will definitely return and recommend.
Stayed 3 nights in Jan 2023

10/10 Excellent

Austin Peter S.

Liked: Cleanliness
Great Location!
Everything about this property was perfect! Location is great! If you don’t mind parking on the street (no problems whatsoever with us) this is the best place to stay for couples.
Stayed 3 nights in Dec 2022

10/10 Excellent

Kelsey R. B.

Liked: Cleanliness
Good for a short, no frills accommodation
We stayed here one night, visiting from O'ahu to see Mauna Loa. We debated sleeping in the car but I'm so glad we rented this place to rest our heads and take a shower. It was clean and had two nice beds, plus a kitchen and an ample bathroom. Getting in and out of the apartment was made easy by keyless entry. Great shops and restaurants just steps away. Only complaint would be it can be a little noisy at night-not from bars or other businesses but from the houseless people living in the street, screaming at eachother all night. The host provided earplugs which was well prepared and a game changer. I would stay in this place again for a quick stay but probably not anything over 3 + nights.
Stayed 1 night in Dec 2022
Response from VrboOwner on Dec 24, 2022
Thank you for staying with us !

6/10 Okay

james

Travelled with partner
Liked: Cleanliness
Good location if you want to see downtown Hilo. Pretty noisy at night as a night club right next door has a drag show that went until 12 am,

8/10 Good

madeleine a., Austin, Texas

Liked: Cleanliness
Great location
This spot is all about the location. It’s clean enough, has a small kitchen and air conditioning. The real perks are how close it is to the farmers market and bay front restaurants. Be aware when arriving, all the doors were open and unlocked when I arrived, so no need to use my code entry. Then at 5am the manager, who lives on site I assume, was standing outside my locked glass door just staring in. Super weird but she said she was not informed by the owner that someone was staying that night… definitely a put off but not a big deal. Just lock your doors and close the curtains. If you are traveling with young children or are super sensitive, this unit may be hard to sleep in as it shares a wall with the axe bar and is incredibly loud on crowded nights. Though, we didn’t mind and felt it was worth it to be in the area.
Stayed 2 nights in Jun 2022

10/10 Excellent

Belinda B., Corvallis Oregon, USA

Liked: Cleanliness
Terrific stay in Hilo
If you like staying right downtown, you like quirky, unique places, and you aren't expecting a cookie cutter hotel, this place could be for you. The queen's loft is above a wonderful clothes shop, Rainbow Jo, also owned by the owner of this vrbo. We just happened to end up in Hilo on the weekend of the Merrie Monarch Festival, and the parade went right in front of the shop. It was wonderful. As for the details of the accomodations, everything was very clean, and Michelle pays great attention to detail. The kitchen was fully stocked. I couldn't think of anything that I needed or wanted that wasn't there. The place sleeps 4, but it would be pretty small for 2 couples unless you are very close. One caveat: this would be a hard place for a large person, and it has some stairs (maybe 10). The door to the bathroom is very narrow--I'm quite sure I have some relatives that would not have fit. I hate to say anything negative about the place because we really had a good time there, but I figure that I should say that since I don't think I saw a reviewer comment on that. So, Queen's Loft doesn't get 5 stars because it's the Ritz Carlton--it's not. It gets 5 stars because everything we needed and wanted was there, and we enjoyed being right in downtown Hilo. We noticed other reviewers commented on parking. Most of the downtown parking is 2 hours, 8 - 4, except Sundays and holidays. If you look a little farther afield, you can find some spaces without any time limits. There is also parking that is 8 hours during the day. If this would bother you--hunting for a parking space, and maybe moving your car--you might want to reconsider. But we didn't find it to be particularly challenging, even on this weekend where Hilo hotels were basically sold out, so I expect it's never very difficult.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Perfect Location
This place was perfect for a quick trip to downtown Hilo Bay. Everything you need, perfect location to plenty of places especially if you don't have a car. I parked my rental and didn't have an issue finding street parking (but I was there Mon-Thurs). The check in was easy, the private entrance was nice. Only issue I had was my first night, (it can get pretty noisy in the evenings) and I could hear people talking and yelling in the streets...I woke up a couple times around 1am. Which explains the complimentary ear plugs I noticed on the table that was provided by the host. The host took great consideration in stocking this place, so you dont need to bring much to stay here.
Stayed 3 nights in Mar 2022

10/10 Excellent

Christine K.

Liked: Cleanliness
Beautiful apartment!
The apartment is clean, colorful and comfortable. Communication was excellent and the location was perfect. Would highly recommend!
Stayed 1 night in Jul 2021
Response from VrboOwner on Jul 13, 2021
Thank you for staying with us !

2/10 Terrible

Jennifer K., Springfield, United States

Liked: Cleanliness
Hilo
We ended up canceling our reservation. There was no on-site parking, so we would have ended up parking on the street and the rest of my party was uncomfortable staying there. Michelle was great and very understanding.
Stayed 1 night in Jun 2021

10/10 Excellent

gillian c.

Liked: Cleanliness
Walk out the door to everything ...
Cute Funky but functional w an adequate kitchen , brilliant water pressure and an awesome hand designed clothing shop below w a discount for guests . Found some local music and great food within 2 blocks , walked the first 2 days then rented a car to check out nearby falls and beach parks . Would def stay again.
Response from VrboOwner on Nov 15, 2020
Thanks for staying with us !

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Floor condition is very dangerous. It was not even.
Stayed 3 nights in Mar 2020

10/10 Excellent

Mike B.

Liked: Cleanliness
Great value in downtown Hilo
We stayed here for 2 nights and loved it. It was right downtown near shops, groceries, restaurants etc. The owner was easy to get in touch with and there was a property manager on location who was very friendly and helpful. The place was clean and comfortable as advertised. We wouldn't hesitate to stay here again if we come back another year :)
Stayed 2 nights in Jan 2020

10/10 Excellent

Laura B.

Liked: Cleanliness
Hilo hide-away
Excellent location, clean, as advertised. Easy access to unit. Host very responsive to requests. Very small kitchen space. I would stay here again.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unusual property. It is at the rear of a retail store, perhaps originally living quarters for store owners. We were initially disconcerted by the oddness of the suite but in the end quite liked it. We were given access to laundry facilities and supplies, and welcomed overall. The location is ideal, and we enjoyed spending time in this tropical, rainy, eclectic town.
Stayed 2 nights in Jan 2020

10/10 Excellent

Barry, Newport Beach

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Best downtown location. Loved being able to just walk out the door to everything.
Stayed 3 nights in Dec 2019

10/10 Excellent

Desiree R., Kailua, USA

Liked: Cleanliness
Clean and great location.
In the heart of downtown Hilo and walking distance to everything. Nice and friendly property manager on location. Clean and roomy. Would definitely stay here again.
Stayed 2 nights in Oct 2019

6/10 Okay

Dan W., Catalina

Funky, hippie apartment.
Only certain "adaptable types" of people will be able to enjoy staying here. This place reminds me of my college days in the early 70's. Great location.
Stayed 3 nights in Jun 2019
Response from VrboOwner on Mar 28, 2020
Thank you for staying in the Queen’s loft in downtown Hilo. Your business is greatly appreciated.

10/10 Excellent

Randall Y.

convenient location...large accommodations...wonderful hosts!
nice place! everything was as advertised - which is important! great location in the middle of the downtown area.
Stayed 4 nights in Dec 2018
Response from VrboOwner on Mar 28, 2020
Thank you for visiting with us Hope you make it back to Hilo sometime.

8/10 Good

HIKARU

Stayed 28 nights in Sep 2022