Find Hotels by Independent in Highland

"There was a stove & a sign that said there was cutlery, bowls, etc. We stopped and bought soup to heat up, but there was no pot to cook it in. There is a stovetop, so there should be a pot to use on the stove. We had less than a 1/4 roll of toilet paper when we checked in (3 days 2 nights). I asked the housekeeper in the hallway if we could get some more, & she said I would have to go down to get it, because there wasn’t any on her cart. No wonder there wasn’t any in the room, they don’t keep it on the cart to stock it. When we called the desk to have some sent up, they said we had to come down and get it. No conditioner in the bathroom. No mirror in the bedroom. The place was obviously very new, and still had a new paint smell. The place looks great. It is very minimalistic and very clean. I was totally confortable. It is not sound-proof at all. I didn’t mind hearing the road traffic (there was shockingly a lot of it), but I know that would be a deal breaker for others. I also didn’t like that I had to check myself in on a kiosk out in the doorway. It was fine because nobody else was around, but if other people were waiting in line to get it, it would have been inappropriate. (It was late at night, so I think that’s why I had to do it myself??). If that’s needed, then INSIDE the lobby would be a better location. I would recommend this property, and I might stay here again, but it would be helpful to know all of these things mentioned above. "

"We have a pleasant time the host I kishra was very polite"

"The room was nice and close to shopping and food place "

"Just another solid hotel in Lehi. Clean and what you would expect. Limited food and bev but a nice breakfast and you can get a drink - with food of course.... ugh. Staff always seem somewhat disinterested and poorly trained. Would be nicer if there was a great focus on guest welcome and experience . "

"Clean room"

"This wasn’t a good experience for us. There was we no hot water in our room which was very challenging as we were in the area for business and needed. The hotel promised to credit back half for the first night and promised to come and fix the issue. They did neither. We left the second day and didn’t stay. Not a good choice and very disappointing. "

"Don’t fall for this hotel. Worst hotel I’ve ever stayed at. Not sure how this property isn’t condemned. Office ceiling panels in the bathroom, holes and missing chunks in walls & doors, toilet seat barely attached, dead tv remote, gross floors, and very dirty parking lot. I wouldn’t even dare my worst enemy to get into the pool or walk barefoot. I don’t know how Expedia lists this as 4 stars. I would like someone from Expedia to contact me about a refund. I would have went to a different hotel if I hadn’t checked in late evening. "

"Easy on and off the freeway, friendly staff and great location for finding dinner options. Rooms and hotel exceptionally clean. "

"room was quiet and clean. staff very friendly. would stay here again for the price. area was also quiet and convenient."