Indoor pool, outdoor pool, pool umbrellas, sun loungers
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Reviews of U Splash Resort Hotel Eilat

U Splash Resort Hotel Eilat
Kibbutz Eilot, Hevel Eilot

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 68 reviews" "
Rating 8 - Good. 21 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 6 out of 68 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t the best, but aside from that it was a great stay. I would go there again, and would definitely recommend it to my friends.
Stayed 2 nights in Sep 2023

8/10 Good

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

ROI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
If you're going because of the water park don't go there it's not worth it It's not just for the hotel guest everyday they had 6-7 different camps coming into the water park
Stayed 4 nights in Aug 2022

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from albina on Oct 2, 2019
Dear Alexander, Thank you for rating. Happy to know that you enjoyed your stay in our hotel,. We will happy to host you in future. Regards, Albina darhi.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Albina on Oct 2, 2019
Dear Alexander, Thank you for rating. Happy to know that you enjoyed your stay in our hotel,. We will happy to host you in future. Regards, Albina darhi.

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019
Response from אלבינה on Aug 20, 2019
אורח יקר, תודה רבה על דירוגך באתר. אני שמחה להתרשם כי נהנית במלוננו. נשמח לארח אותך שוב. בברכה, אלבינה

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like the dirty surrounding the outside pool. I like the entertainment staff.
Stayed 3 nights in Jul 2019
Response from albina darhi on Aug 8, 2019
Dear guest, Thank you for taking the time to review your vacation at our hotel. We are very happy to hear you had a good time and enjoyed our wonderful entertainment staff. However, we are sorry to hear the outside pool environment wasn’t up to your standards. There is a cleaning staff on site during pool hours and they do their best to maintain the area. We appreciate your feedback as we wish to improve and get better every day. Thank you. Albina darhi

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was kicked out of the hotel.. The attitude there is shocking! The manager of the hotel treats in a nasty way. They ruined my vacation
Stayed 4 nights in Jul 2019
Response from albina darhi on Jul 30, 2019
Hello, unfortunately we are unable to address your comment individually since it is anonymous. However, in extreme cases and upon violent behavior of any type, the hotel reserves its right to end the guest’s reservation at any given time. We are obligated to provide a safe environment for our employees and guests under a zero tolerance for violence policy. Thank you. Sent from my iPhone

2/10 Terrible

GUY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awful experience!
Worst hotel i have ever been to. The rooms are outdated, the AC sounds like the engine of a truck. There is a big variety of things to eat but they all taste awful. the pool was closed for 24 hours due to contamination of some sort. Overall a crappie experience! will never return here.
Stayed 3 nights in Jun 2019
Response from אלבינה דרחי on Jul 16, 2019
Dear Guy We are terribly sorry to hear that your experience at our hotel was less than perfect. We are glad you enjoyed our food variety, yet we apologize it wasnt to your personal liking. Unfortunately, at times, water contamination is caused by our younger guests and is impossible to prevent before hand. In order to keep our guests safe we are obligated to disinfect the pool, which requires a mandatory shut done. However, we do our best to reopen the pool in a timely manner. We do hope you change your mind and visit us again in the future and give us the chance to give you a once in a lifetime experience!

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
היה מצויין שירות טוב מזג אוויר היה מצויין
Stayed 3 nights in May 2019
Response from אלבינה דרחי on Aug 1, 2019
אמיר היקר, תודה רבה על תגובתך באתר. אני שמחה לקרוא כי שהייתך במלוננו הייתה לשביעות רצונך המלאה. נשמח לארח אותך בשנית. בברכה, אלבינה דרחי

10/10 Excellent

Ortal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from אלבינה on Mar 14, 2019
אורטל היקקרה, תודה רבה על דירוגך באתר. אני שמחה להתרשם כי נהנית במלוננו. נשמח לארח אותך בשנית. בברכה, אלבינה דרחי

10/10 Excellent

sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
חופשה מדהימה עם שירות מעולה צוות בידור אשר דאג להפעיל את הילדים והמבוגרים רוב שעות היום.. אוכל מעולה
Stayed 4 nights in Jun 2018
Response from albina on Jul 3, 2018
סול היקרה, תודה רבה על תגובתך באתר. אני שמחה לקרוא גי נהנית במלוננו. נשמח לארח אותך בשנית. בברכה, אלבינה דרחי

8/10 Good

Eyal

Liked: Staff & service, property conditions & facilities, room comfort
Response from albinam on May 4, 2018
אייל היקר, תודה רבה על דירוגך באתר. אני שמחה להתרשם כי נהנית במלוננו. נשמח לארח אותך בשנית. בברכה, אלבינה דרחי

10/10 Excellent

Morton

Liked: Cleanliness, staff & service, room comfort
Wonderful All-Inclusive Resort near Eilat
We stayed at U Sunrise Club (USC) Hotel for 10 nights at the end of an 8-week vacation in Israel. We were looking for a relaxing, pampered end to a busy trip. And we found it. The service was impeccable and friendly. For example, we were disappointed with the view in our first room, but we encountered no resistance to changing our room. The best feature of USC is that it's all-inclusive. The meals were sumptuous, with varied options and more food than anyone would be able to eat. In addition, beverages were available all day, including coffee, tea, soft drinks, beer, wine, and liquor. It should be noted that USC is very child-friendly, so there were many children throughout our stay, which may not suit everyone. One of the things we liked about USC is that it seemed to attract a broad cross-section of Israelis, rather than only foreign tourists. Although USC is located outside of Eilat, there is free bus service to town. But the amenities at USC (pools, gym and spa) certainly reduce the need to go elsewhere, if your main goal is to relax and enjoy the sun.
Stayed 11 nights in Feb 2018
Response from albinami on Apr 10, 2018
Dear Morton, Thank you for your comments. I Appreciate your comments, comments such yours give us motivation to keep to give best service to our gest. We will happy to host you again in our hotel. Regards, albina darhi

8/10 Good

Indrek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice, to hear some shows in English. But all the other things were nice and Israel was overall great place.
Stayed 7 nights in Jan 2018
Response from Avi.c on Jan 26, 2018
Dear Guest, Thank you very much for your lovely review. Hope to see you soon again. Kind Regards Avi Cohen Guest Relation Manager

8/10 Good

yaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Avi Cohen on Jul 8, 2016
תודה על חוות דעתך. בברכה אבי כהן מנהל קשרי אורחים

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
good location great childrens program and all inclusive. room a little old fashioned and beds not as comfortable as should be
Response from Avi Cohen on Jun 1, 2016
Dear guests. Thank you for writing the review. We Hope to see you soon again, among our guest . Sincerely yours Avi Cohen Guest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Guygo, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kids
Good crow, keep the kids busy, and lot of things to do like taking a glass boat and 4x4 trip, all inclusive is very convenient no need to look for food or get out of the hotel the only drawback is that it is a little too far from Eilat, and you need to commute if you want to get there,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

New-yorker, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We stayed at Magic Sunrise Hotel for two days. Overall it was very pleasing experience. Food was good, staff was friendly, room was clean. We had rental car and it was like 5-7 minutes ride to the Red Sea beach. I definitely would recommend this hotel to everybody.

8/10 Good

Alan, Boulder, CO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel!!
Great for the children and very nice staff.They also had very good entertainment with live shows for the kids and adults.The food was really good with a wide variety of fruits and vegetables.We felt very secure and comfortable.

8/10 Good

Ballinaboy, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel resort for relaxation and families
Well managed and well maintained resort hotel. Staff are friendly, helpful and well trained. Buffet is not re-filled rapidly enough and tables are not re-laid rapidly enough. Buffet food taste is excellent but is cold. Dining room management needs to find method of ensuring that hot food is served hot. Large trolleys need to be provided in the reception area in order to transport baggage from the car to the allocated rooms. Currently every piece of baggage has to be hauled and shoulder carried long distances between the reception area and accommodation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

Sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
We had a great time. Good food. Recomended for people with s car because its a 10 min drive from.the center.
Stayed 3 nights in Sep 2019
Response from Albina on Oct 18, 2019
Dear Sarit, Thank you for taking the time and rating our hotel. We are very happy to hear you enjoyed your stay with us, and hope to have you again soon. Best regards Albina darhi

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Israel
Stayed 3 nights in Sep 2019
Response from albina darhi on Oct 6, 2019
Dear Muhammad, Thank you for taking the time and rating our hotel. We are very happy to hear you enjoyed your stay with us, and hope to have you again soon. Best regards, Albina darhi

8/10 Good

George

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from אלבינה דרחי on Aug 21, 2019
Dear guest', Thank you for rating. Happy to know that you enjoyed your stay in our hotel,. We will happy to host you in future. Regards, Albina darhi.

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё детям.
Прекрасная гостиница для отдыха с детьми. Большой номер с двумя двух спальными кроватями. Очень вкусная и разнообразная еда. Очень приятная встреча субботы. Всё О К .
Stayed 3 nights in Jul 2019
Response from tali on Oct 3, 2019
Уважаемый Гость, Благодарим Вас, что Вы нашли время поделиться впечатлениями о пребывании в гостинице U Magic Sun Rice Hotel Eilat. Руководство и работники отеля стремятся создать наилучшие условия для всех наших гостей. Комментарии наших гостей позволяют нам постоянно повышать уровень обслуживания. Благодарим Вас за столь лестный отзыв. Мы будем рады видеть Вас вновь в гостинице U Magic Sun Rice Hotel Eilat и сделаем все возможное, чтобы в будущем Вам было ещё комфортней. Тали Гринберг, Ответственный представитель сети Fattal

10/10 Excellent

Faraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from אלבינה דרחי on Jul 30, 2019
פראג' היקר, תודה רבה על דירוגך באתר. אני שמחה להתרשם כי נהנית במלוננו. מצפים לראותך בשנית. בברכה, אלבינה

8/10 Good

Itay

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2019
Response from אלבינה דרחי on Jul 16, 2019
איתי היקר! תודה לך על לקיחת הזמן בדירוג המלון. אנו שמחים מאוד כי נהנית ומחכים לראותך שוב בקרוב! תודה.

10/10 Excellent

Meni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מושלם לילדים
מלון מושלם לבילוי עם ילדים
Stayed 4 nights in Apr 2019
Response from אלבינה דרחי on Jun 24, 2019
מני היקר, תודה רבה על תגובתך באתר. אני שמחה לקרוא כי שהייתך במלוננו הייתה לשביעות רצונך המלאה. נשמח לארח אותך בשנית. בברכה, אלבינה דרחי

10/10 Excellent

MAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
القدس
اقامه رائعه
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig verblijf in dit mooie hotel
Wij werden ongeboekt naar leonardo plaza Eilat hotel. Dit is een heel goed hotel
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel geschlossen. Keinerlei Informationen seitens der Hotelgruppe
Stayed 4 nights in Mar 2019
Response from albina on Mar 19, 2019
Dear Guest Thank you for your response to the site. We would like to apologize for the inconvenience of your invitation to Expedia. We look forward to hosting you in the future. Regards albina darhi

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veel te doen voor kinderen. Water van het binnenzwembad was koud. Eten is gevarieerd en goede kwaliteit.
Stayed 4 nights in Feb 2019
Response from albina on Mar 12, 2019
Dear guest, Thanks so much for your response. I'm glad to read that you enjoyed our hotel. We look forward to welcoming you again. Regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the hotel was closed because off renovation. They did accepted mij reservation and even confirmed it. After a lot of talking they transfered us in the end to another hotel. An upgrade they told us, but is was a downgrade. I have not one good word for the whole situation.
Stayed 7 nights in Feb 2019
Response from albina darhi on Mar 19, 2019
Dear guest, Dear Guest Thank you for your response to the site. We would like to apologize for the inconvenience of your invitation to Expedia. We look forward to hosting you in the future. Regards albina darhi

10/10 Excellent

Toni&Elisabeth, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
U Sunrise Club ist eine toll angelegte, weitläufige, Anlage, sehr grün und gut gepflegt. Für den, der eine schöne Aussicht genießen möchte, sind die Appartments mit Blick auf Eilat und das jordanische Aqaba sicher eine Bereicherung. Wer seine Unterkunft nicht direkt am Strand haben möchte hat hier eine gute Alternative zu den Strandhotels. Ab April 2019 wird auch der Fluglärm entfallen, da der innerstädtische Flughafen (nationale Flüge am Tag) dann geschlossen wird. Die Verpflegung ist israelisch vielseitig und zusätzlich um arabische Komponenten erweitert. Wer auf Süß steht, wird es nicht ganz so leicht haben, kalorienarm zu leben. Für manche möglicherweise eine Einschränkung: Wer eine ruhige Essensatmosphäre wünscht, wird es nicht so leicht haben. Die Stimmung im Restaurant ist locker, aber - zumindest in der Zeit , in der wir da waren, fast immer auch sehr lebendig und laut. PS: Wer mit Kindern unterwegs ist, wird sich über das super engagierte und kreative Kinder-Betreuungsteam freuen. Standardsprache ist hebräisch. Wie die Integration anders sprachiger Kinder funktioniert, müsste man vorab erfragen. Wir waren 14 Tage dort, haben von dort aus unsere Ausflüge gemacht und haben uns sehr wohl gefühlt. Wir werden in jedem Falle wiederkommen!
Stayed 14 nights in Nov 2018
Response from albina on Nov 30, 2018
Dear Elisabeth, Thank you for your comments. I Appreciate your comments, comments such yours give us motivation to keep to give best service to our gest. We will happy to host you again in our hotel. Regards, Albina darhi

10/10 Excellent

Maxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018
Response from albina on Nov 30, 2018
Thank you for your raiting. I'm happy to be impressed that you are enjoyed in our hottel. We will be happy to host you again and Improve your feeling. We will happy to host you again. Regards, Albina darhi.

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from albina darhi on Oct 28, 2018
Dear Mickael, Thank you for your comments. I Appreciate your comments, comments such yours give us motivation to keep to give best service to our gest. We will happy to host you again in our hotel.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire sans hésiter
Tout est impeccable, le personnel, leur gentillesse, leur dévouement, leurs efforts pour communiquer en Français, franchement, nous voyageons beaucoup et nous n'avons jamais vu autant de travail pour essayer de satisfaire tout le monde. Tout le personnel, aussi bien des cuisiniers, serveurs, barmaid, réception, sécurité, fait en sorte que vous passiez des vacances au sens propre du terme. Beaucoup d'animation, les animateurs et animatrices se donnent à fond mais respectent également ceux qui ne souhaitent pas participer. L'hôtel est calme, l'eau de la piscine est chauffée, le sauna est gratuit, vous profitez également d'un tour de 45 mn en bâteau par séjour offert par l'hôtel avec un chien gentil comme capitaine...merci également à eux pour cette balade, c'était très bien. Un all Inclusive ultra complet, vous ne manquez jamais de rien. Franchement une critique serait malvenue.en plus 27 degrés, on a apprécié le beau temps.Merci à tout le personnel pour cet accueil, nous comptons revenir avec nos enfants et beaux enfants à la même période l'année prochaine. Merci également à hotel.com qui a super bien mené l'annulation de U Sunrise pour ce club, c'était parfait.
Stayed 7 nights in Jan 2018
Response from albinami on Mar 11, 2018
Dear Anne, Thank you for your comments. I Appreciate your comments, comments such yours give us motivation to keep to give best service to our gest. We will happy to host you again in our hotel. Regards, albina darhi

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from Avi.c on Jan 26, 2018
Dear Guest, Thank you very much for your lovely review. Hope to see you soon again. Kind Regards Avi Cohen Guest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food, good hotel. Too much focused on kids
The food was amazing. We really loved it. The rooms were nice. However, the outdoor pool wasn't open and all the activities were focused on kids.
Stayed 7 nights in Dec 2017
Response from Avi.c on Jan 26, 2018
Dear Guest, Thank you very much for your lovely review. Hope to see you soon again. Kind Regards Avi Cohen Guest Relation Manager

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 7 nights in Nov 2017
Response from Avi Cohen on Dec 6, 2017
Dear Guest , Thank you for writing the review. We Hope to see you soon again on your next vacation . Best regards , Avi Cohen Guest Relation Manager

8/10 Good

Yossi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2017
Response from Avi Cohen on Jun 29, 2017
יוסי היקר, תודה לך על חוות הדעת . נשמח לארח אתכם שוב בקרוב ביו סאנרייז קלאב . בברכה, אבי כהן מנהל קשרי אורחים

4/10 Poor

Antti, Espoo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotelli ei sovi länsimaiselle ihmiselle.
Ruoka oli huonoa (olen kasvis-kalan syöjä), hyvin lihapainotteista. Kaikki kyltit vain paikallisilla kielillä, henkilökunnalla huono kielitaito. Ainoa hyvä oli siivous ja huone, ne olivat 4/5. Erittäin paljon paikallisia turisteja arabeja ja israelilaisia, ei mielestäni ole kansainvälinen hotelli, en suosittele länsimaiselle vieraalle.

10/10 Excellent

Alexander, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
Amazing hotel, probably one of the best in the world to that price. For kids this is paradise - highly recommended!
Kids show
Response from Avi Cohen on Dec 4, 2016
Dear Alexander, Thank you for your review. We Hope to see you soon again at your next vacation . Sincerely , Avi Cohen Guest Relations Manager

10/10 Excellent

ADIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נהדר למשפחות עם ילדים
האווירה שונה ממלון רגיל. פה המלון מורכב מביתנים בני שני קומות. הארוחות יחסית מגוונות ומלאות באפשרויות. באמת הורגש שהצוות של כל המלון ניסה לרצות לכל אורך החופשה. המון פעילויות לילדים. בסך הכל כן ממליצים.
Response from General Manager on Dec 4, 2016
אורחים יקרים, תודה לכם על כתיבת חוות הדעת. נשמח לארח אתכם שוב בקרוב בחופשתכם הבאה. בברכה, אבי כהן מנהל קשרי אורחים.

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort