Indoor pool

Reviews of Original Sokos Hotel Presidentti

4 out of 5
Original Sokos Hotel Presidentti
Etelaeinen Rautatiekatu 4, Helsinki

Reviews

8.0

Very good

Rating 10 - Excellent. 282 out of 1003 reviews" "
Rating 8 - Good. 496 out of 1003 reviews" "
Rating 6 - Okay. 172 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Stayed 1 night in Dec 2023
Response from Reception, Original Sokos Hotel Presidentti on Dec 25, 2023
Hi,Thank you for your kind review. See you again!

2/10 Terrible

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to explore Helsinki. Excellent breakfast. What’s not to like.
Stayed 1 night in Dec 2023
Response from Reception, Original Sokos Hotel Presidentti on Dec 25, 2023
Hi Anna,Thank you for your kind review. See you next time!

6/10 Okay

Thomas F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Reception on Oct 29, 2023
Dear Thomas, thank you for your review!

10/10 Excellent

Inga, Reykjavik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2023
Response from Reception on Oct 29, 2023
Dear Inga, thank you for your lovely review!

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was good. I liked the pool as it was great to do laps. I found the breakfast a bit disappointing. The scrambled eggs were awful. They had no selection of coffee ( no decaf, lattes or cappuccino). Also as a non meat eater, they didn’t have much variety of cheeses to select from. The porridge was very good as well as berry compote
Stayed 4 nights in Sep 2023
Response from Reception on Sep 24, 2023
Hello Bernard, Thank you for your review! Great to hear your stay was good and you liked our pool. I'm sorry the breakfast was disappointing, we will take your feedback into account when we plan the breakfast selection next time. I hope to see you again soon! Kind regards, Milla/reception

8/10 Good

danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Reception on Aug 13, 2023
Dear danny,Thank you so much for your feedback and welcome back again!

10/10 Excellent

Gladys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location & breakfast
Stayed 2 nights in Jul 2023
Response from Reception on Aug 13, 2023
Dear Gladys,a warm thank you for your review. We are hoping to see you soon again as our guest!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nicely decorated rooms. 14m swimming pool which I had to myself most mornings (busier in the evenings).
Stayed 4 nights in Jul 2023
Response from Milla, reception on Jul 30, 2023
Hello Andrea, Thank you for your review. I'm happy to hear you liked our rooms and you got a chance to use our swimming pool. Welcome back soon again!

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a good location for touring around Helsiniki
Stayed 6 nights in Jun 2023
Response from Leta / Front desk on Jul 9, 2023
Dear Kieran,Thank you so much for your review. I am very glad to hear your stay with us went well. Hopefully you will visit us again soon!Have a nice day!Kind regards,

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay. All staff was very helpful and accommodating. Easy walking distance to National museums, central railway station, central bus hub, variety of restaurants and shopping centres. Good quality breakfast (included). Bed was super comfortable!
Stayed 4 nights in Jul 2023
Response from Leta / Front desk on Jul 9, 2023
Dear Tatiana,Thank you for your lovely review. I am glad you enjoyed your stay with us and our central location as well as versatile breakfast was to your liking.Welcome back again soon!Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Leta / Front desk on Jul 9, 2023
Dear Guest,Thank you for your review. We hope to see you again soon!Have a lovely day!Kind regards

8/10 Good

Sini

Stayed 1 night in Mar 2023
Response from Vastaanotto on Mar 26, 2023
Hei Sini, Lämmin kiitos positiivisesta palautteestasi!

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Elina, reception on Feb 24, 2023
Dear Darren, thank you for your feedback. Welcome again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Elisa, vastaanotto on Aug 26, 2022
Hei,Kiitos arviosta. Ihanaa, että viihdyitte meillä Presidentissä. Tervetuloa uudelleen!

4/10 Poor

Brian

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Elisa, reception on Aug 15, 2022
Dear Brian, Sorry to hear your visit did not go as expected. Kind regards,

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, soft comfortable bed, good air conditioning, very clean bathroom, great in room entertainment and very helpful staff. Also in a good location. Nothing negative to say
Stayed 1 night in Jun 2022
Response from Elisa, reception on Jul 11, 2022
Dear Sean, Thank you for the feedback. We are happy to hear you enjoyed the visit with us. Welcome again!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Afshin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in May 2022
Response from Elisa, reception on Jul 11, 2022
Dear Afshin, Thank you for the review. Welcome again!

8/10 Good

Kaija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very central Close to metro and bus station Walking distance to the central railway station - Like in all hotels, there is no way to store a "double sided" suitcase, apart from on the floor
Stayed 7 nights in Mar 2022
Response from Milla / Reception on Mar 20, 2022
Hi Kaija, Thank you for your review. Our hotel is indeed in central position. It is true there isn't much room for the suitcase in room. Maybe in the future this could be good target for development. Have a nice day!

10/10 Excellent

Darren

Stayed 1 night in Mar 2022

8/10 Good

Sean

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2022
Response from Reception on Feb 6, 2022
Dear client, Thank you for visiting us and for your review. Hope to see you soon again in Presidentti!

8/10 Good

Anna

Stayed 1 night in Jan 2022
Response from Reception on Feb 6, 2022
Hello Anna, Thank you for visiting us and for your review. Hope to see you soon again in Presidentti!

10/10 Excellent

Renato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Dona, reception on Dec 12, 2021
Dear Renato, Thank you for your great review! We are very glad to hear that you enjoyed your stay in Helsinki! Welcome back some day! Best regards,

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room very noisy ventilation but moved to second room which was quiet Staff very helpful
Stayed 2 nights in Nov 2021
Response from Dona, reception on Dec 12, 2021
Dear Duncan, Thank you for your visit and your valuable feedback! My apologies for the inconveniences with the ventilation. I am so happy to hear that our staff was helpful in solving the issue. Warmly welcome again and wishing you a wonderful rest of the year! Kind regards

10/10 Excellent

doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Reception on Feb 28, 2021
Dear guest, Thank you for your review and welcome back to visit us again! Best regads,

2/10 Terrible

Vasileios

Disliked: Staff & service
Stayed 1 night in Jan 2021
Response from Service Manager, Reception on Jan 31, 2021
Dear Vasileios, Thank you for your feedback. I'm sorry to hear that your visit did not go as expected. In case you would like to tell in what we could improve, please do not hesitate to contact us. Wishing you a sunny winter! Kind regards

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like shop, i like town I like food,i like see in future I like to visit in come day Thank very much soon helsinki
Stayed 1 night in Dec 2020
Response from Leta / Front desk on Dec 20, 2020
Thank you for your review. Have a nice day!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Elisa, reception on Jul 14, 2020
Dear Andrew, Thank you for your review. We are glad you enjoyed the stay.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
The breakfast buffet was wonderful. We really enjoyed it.
Stayed 1 night in Feb 2020
Response from Elina / reception on Mar 4, 2020
Dear John, thank you for your review. Great to hear that you enjoyed our breakfast. Welcome back again!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Dona / reception on Jan 21, 2020
Dear guest, Thank you for your review. Wishing you a great day! Kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, great rooms, convenient location!!
Stayed 1 night in Oct 2019
Response from Elisa/reception on Oct 6, 2019
Thank you for your review!

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in downtown Helsinki
Good location. Centrally located and convenient to trains, trams. Decent breakfast. Staff is friendly and professional. It is showing its age in some areas but pretty well maintained. Would go back.
Stayed 2 nights in Sep 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your feedback. Great to hear you enjoyed the stay. Hope to see you soon again!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Middle of the Road
Our stay was very middle of the road - there was a long line for check-in with paper check-in forms, breakfast was a very cheap buffet with large crowds and very few local items, the bar had poor drink options and service. On the positive side, the hotel is centrally located and the rooms appear to be somewhat recently remodeled (albeit with cheap outdoor-type carpet).
Stayed 2 nights in Sep 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your feedback, we appreciate it. Sorry to hear everything did not go as expected. Have a pleasant autumn!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean with helpful staff efficient service central location ideal for sightseeing
Stayed 2 nights in Aug 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your feedback. Welcome to stay with us again!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, staff very helpful
Great location and staff were really helpful. Room was small but very adequate (had everything including extras sometimes not available like a portable heater, kettle etc). Near a running path which was great plus the location was superb- near the sights, train station, shops etc. My only complaint would be the pool was cold (but sauna was right there) and could have been a bit cleaner. But overall I’d stay here again given the location, staff/service and facilities!
Stayed 2 nights in Aug 2019
Response from Elisa/reception on Sep 15, 2019
Dear Melanie, Thank you for your feedback, we really appreciate it. Sorry to hear you were not satisfied with the pool area. We hope to see you soon again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet! Location and staff were good. The interior is nice but the exterior could use an update.
Stayed 1 night in Jul 2019
Response from Elisa/reception on Sep 15, 2019
Dear, Thank you for your feedback. Great to hear you enjoyed with us. See you soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with walking distance to all
Stayed 2 nights in Aug 2019
Response from Elisa/reception on Sep 15, 2019
Dear Lisa, Thank you for your feedback. Welcome to stay with us again!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, well located
Well located for walking access to sites of interest, train station, and (especially) bus station.
Stayed 5 nights in Jul 2019
Response from Elisa/reception on Sep 15, 2019
Dear Donald, Thank you for your feedback. We are glad to hear you enjoyed your stay. Hope we see you again!

10/10 Excellent

Tak fai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your review.

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019
Response from Elisa/reception on Sep 15, 2019
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Nade

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and location. Spacious rooms with great amenities.
Stayed 1 night in Jun 2019
Response from Elisa/reception on Jul 6, 2019
Dear Nade, Thank you for your review. Great to hear that you enjoyed the visit. Hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Elisa/reception on Jul 6, 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was unique,best hotel in helinski. Couldn’t be more happy with the accommodation
Stayed 1 night in Apr 2019
Response from Filloreta on May 1, 2019
Dear guest, Thank you for your kind review. Hopefully you'll come to visit us again soon. Have a nice day! Kind regards, Filloreta/Front desk

8/10 Good

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
This was a very comfortable hotel. A bit more like a conference hotel than anticipated, but it was good for myself and my two adult children.
Stayed 1 night in Apr 2019

10/10 Excellent

Julianne, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great hotel, very clean.
Stayed 4 nights in Mar 2019

4/10 Poor

MAK, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
So far so good but no surprising at all. Hotel being full house, so breakfast in a messy and crowded state. Used dishes still left on the table without anyone to touch or to remove away. Disappointed. Cleaning up not done at all when coming back to hotel at 9:00 pm. Very upset and annoying. Bilan Mak
Stayed 1 night in Feb 2019