Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your stay especially the location. We look forward to seeing you again soon. Kind regards from the team at Bluewater.

Thank you for taking the time to leave a review, we appreciate your feedback! We are glad you enjoyed your stay apart from the issues with the Wi-Fi which we have a technician looking into. Kind regards from the team at Bluewater Hotel.

Good afternoon, Thank you for taking the time to leave a review, we appreciate your feedback. We do have an on-site manager to help with any problems with noise within the hotel, unfortunately we cannot control the noise outside of the premises at times this happens especially over event weekends etc. We hope the rest of your stay was pleasant. Regards Bluewater Hotel

Thank you for taking the time to leave a review. We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again in the near future. Kind regards From the team at Bluewater Hotel.

Good morning, Thank you for submitting your feedback. Had you made this aware to reception at the time we may have been able to move you to another room with only a king bed and the spa in the room (This is subject to availability and needs to be requested at the time of booking) We have just upgraded our Wi-Fi so there shouldn't have been any issues but we will get someone in today to have a look at this. As per the bond - It is standard practice for most hotels to charge a bond if you cannot provide a credit card for security. We hope you can give us another chance in the future. Kind regards From the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We hope you enjoyed your stay and look forward to seeing you again soon. Kind regards From the team at Bluewater Hotel

Thank you for taking the time to leave a review. We are sorry you didn't enjoy your stay, some comments as to why would have helped us make future improvements. Regards Management.

Thank you for choosing to stay with us during your time in Napier. We are so glad you enjoyed your stay, rating it a 5/5. We hope to see you again in the near future. Kind regards from the team at Bluewater Hotel.

Thank you for leaving a review. We are very pleased that you enjoyed your stay and hope to see you again.

Thank you for taking the time to review our Hotel. We are very pleased you enjoyed your stay.

Thank you for taking the time to leave a review. It's a shame you are waiting until now to do it anonymously instead of making us aware at the time as we could have asked the other guest's to quieten down but there is nothing we can do about it now. We hope you enjoyed the rest of your stay. Kind regards, Bluewater Hotel.

Thank you for taking the time to leave a review. We are so pleased you enjoyed your stay with us, especially the amenities and on-site parking. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave a review. On our website, the free mini-golf if a perk for those who book direct. As you were not a direct booking (Booked through Expedia) this was of charge to you. There is no dishonesty on the website. We trust you enjoyed the rest of your stay and hope to see you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you enjoyed your stay, especially the location. We hope to see you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay, especially the marina views and restaurant. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a wonderful review. We are pleased to hear you enjoyed your stay, especially the location and views we are lucky to boast. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you enjoyed your stay and look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you enjoyed your stay and look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you enjoyed your stay, especially the location of the hotel. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you enjoyed your stay and look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are glad you had a romantic night away. Re the noise - we do have an on-site manager who is available to deal with any noise complaints. We hope to see you again in the future! Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave a review. We are pleased you enjoyed your stay especially the view from the room, the free on-site parking with the added bonus of our wonderful location. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. As you have posted anonymously, I am unable to see what room you are in but I am puzzled as all of our rooms are very spacious. We would love for you to give us another chance, perhaps in one of our two storied apartments. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We appreciate your feedback but would love to know some more details. Please feel free to email us to discuss these further. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave such a great rating. We are pleased you enjoyed your stay and hope to see you again in the future. Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave a review. We appreciate your feedback and will work to make improvements for the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. If you could contact us as we cannot see who you are, we can send you a copy of your receipt as we may have your email incorrect. Regards, Bluewater Hotel.

Thank you for taking the time to leave a review. I am sorry that you did not have a good night's sleep. Bluewater Hotel has a strict no party policy. There is a manager on-site who you are able to call with any noise complaints. Unfortunately we cannot control the noise coming from other businesses down the road. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. The whole of Hawke's Bay was booked out for this concert with all hotels charging higher than usual rates. We feel that we have kept our rates as competitive as possible. Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave such a great review. We are so pleased you enjoyed your stay especially the cleanliness, service from staff and the beautiful views of the Marina. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave us a review. We hope you enjoyed your stay and look forward to seeing you again in future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay and found the facilities clean, tidy and quiet. We look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave a review. We are glad you enjoyed your stay and that we are able to continuously make you feel welcome. We look forward to seeing you again soon! Kind regards from the team at Bluewater Hotel

Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay especially the ease of access to the marina and the on-site restaurant and bar. We hope to see you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We really appreciate your feedback and are pleased you enjoyed your stay. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a review. We would have loved to know how we could have improved. Hope to see you again in the future. Kind regards from the team at Bluewater Hotel.

Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback and are so pleased you enjoyed your stay especially the cleanliness of your room. We look forward to seeing you again in the near future. Kind regards from the team at Bluewater Hotel.

Thank you for taking the time to leave a great score! We are pleased you enjoyed your stay and look forward to seeing you again in the future. Kind regards from the team at Bluewater Hotel.