Havensight Mall Tours and Activities

Very helpful in every way possible the room was clean and the staff simply amazing I would recommend.

Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking.

This was the most disappointing stay at a resort I've ever had. I didn't have high expectations based on other revi ews but it was worse than I expected. At one point, we had to switch rooms because there was a huge cockroach in the bathroom and then we found another one in front of our bed after coming back from an excursion. When I told the front desk, they offered to switch our room to one that was "out of the bushes" as they said. We had to pack up our entire room and move everything. They gave us a coupon to the restaurant which did not even cover our entrees. There were stains on our blanket that grossed us out. The tile work in the bathroom looked like the contractors gave up at some point. We were forewarned about the smell from the seaweed but it was pretty vile and prevented us from hanging out by the main pool, which is ridiculous. Rooms are outdated. The front desk didn't reliably answer calls. The drinks are overpriced but there is a happy hour. That being said, the drinks are just ok. You can't connect to Netflix through the room TV. The staff were pretty nice and they try but this is a management issue. They need help here. Additionally, I got a call from Wyndham Vacations this evening telling me I am eligible for a promotion. When I started to tell them about my experience, they hung up on me mid-sentence! I am over and done with Wyndham. Embarrassing. Book elsewhere, trust me!