Hotel Plaza

Photo gallery for Hotel Plaza

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Plaza

Hotel Plaza

3.0 star property
Guests rated this property 2.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
Map
Ignacio Agramonte No. 267, Havana, 10100

Explore the area

  • Popular LocationNational Capitol Building6 min walk
  • Popular LocationMalecón11 min walk
  • Popular LocationPlaza Vieja13 min walk
  • AirportHavana (HAV-Jose Marti Intl.)36 min drive

Choose dates to view prices

About this area

Havana

Hotel Plaza is located in Old Havana, a neighborhood in Havana, and is in the entertainment district. Great Theatre of Havana and Museum of the Revolution are cultural highlights, and some of the area's notable landmarks include Malecón and Havana Cathedral. Paseo de Marti and La Rampa are also worth visiting.

What's nearby

  • Central Park - 1 min walk
  • Museo Nacional de Bellas Artes - 2 min walk
  • National Capitol Building - 6 min walk
  • Malecón - 11 min walk
  • Plaza Vieja - 13 min walk

Restaurants

  • Elizalde bar restaurant - 2 min walk
  • La Piña de Plata - 3 min walk
  • Mekedé - 3 min walk
  • 5 Sentidos - 3 min walk
  • Tabarish - 3 min walk

About this property

Hotel Plaza

Colonial Havana hotel in Old Havana, near Great Theatre of Havana
3 restaurants, 3 bars/lounges, and a rooftop terrace are available at this hotel. Free wired Internet in public areas and a free manager's reception are also provided. Additionally, WiFi in public areas, conference space, and concierge services are onsite.
Hotel Plaza offers 188 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour), Free wired Internet

Parking and transportation

  • Limited onsite parking
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: USD 5-15 per person
  • 3 restaurants
  • 3 bars/lounges
  • Free daily reception
  • Room service available

Restaurants on site

  • Rest. Bufé Fausto
  • Los Portales
  • Real Plaza

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 25.00
  • New Year's Eve (31 December) Gala Dinner per adult: USD 25.00

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Havana
Plaza Havana
Hotel Plaza Hotel
Plaza Hotel Havana
Hotel Plaza Havana
Hotel Plaza Hotel Havana

Frequently asked questions

Overall score and ratings

2.5
Rating 5 - Excellent. 19 out of 240 reviews
5 - Excellent 8%
Rating 4 - Good. 39 out of 240 reviews
4 - Good 16%
Rating 3 - Okay. 60 out of 240 reviews
3 - Okay 25%
Rating 2 - Poor. 48 out of 240 reviews
2 - Poor 20%
Rating 1 - Terrible. 74 out of 240 reviews
1 - Terrible 31%

2.5/5

Cleanliness

2.9/5

Staff & service

2.3/5

Amenities

2.1/5

Property conditions & facilities

1/5 Terrible

Travelled with group
Stayed 3 nights in Mar 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
This was a last minute booking after failing to find an evacuation flight out of Cuba due to coronavirus. The hotel is very very tired & tatty. Breakfast was not good. We couldn’t use the wifi cards outside the hotel that we bought there. We didn’t pay much money for our stay here but later went into the international hotel next door which was a star in comparison (although a lot more expensive).
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm.
The hotel was beautiful as you walked in. Old world beauty. The rooms & furniture are basic. The bed was very low to the ground and did not have box springs or did not have a mattress. Not sure which piece was missing. Nonetheless we slept soundly. Common areas have no AC. Only the rooms. The bath and shower are extremely slippery. Be careful when wet! Could not flush the toilet multiple times within a few hours. Tank apparently was very slow to fill. But yes we would stay there again. Old world charm. With nice buffet breakfast.
Stayed 4 nights in Mar 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family, Business traveller
Liked: Amenities
The hotel has an excellent location walk distances every where and good rate compare other hotels. Definitely, I will stay again.
Stayed 3 nights in Feb 2020