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Reviews of Peridot Grand Luxury Boutique Hotel

5 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 350 out of 387 reviews" "
Rating 8 - Good. 26 out of 387 reviews" "
Rating 6 - Okay. 10 out of 387 reviews" "
Rating 4 - Poor. 0 out of 387 reviews" "
Rating 2 - Terrible. 1 out of 387 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff really friendly stayed in a junior suite which was lovely. Breakfast was great fresh omletre cooked to order but plenty of choice of other breakfast items, fresh fruit in room, lovely bath, shower etc. spa was great had a full body massage and facial which were both excellent. Highly recommended
Stayed 2 nights in May 2024

10/10 Excellent

Osniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was friendly and kind. I would definitely come back to this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the centre of old quarters. Tourist sites, dining options and shopping all within comfortable walking distance. Great dining options at hotel with friendly staff that go out of their way to help. Really enjoyed stay.
Stayed 3 nights in May 2024
Response from Ngo Anh Doan (Mr.) General Manager Peridot Grand L on May 20, 2024
Dear Steven, Your recognition of our efforts as exceptional in every aspect is truly heartwarming. We are deeply grateful for your generous praise and acknowledgment of the dedication and passion that our team puts into every detail of your experience. It is an honor to have had the opportunity to serve you, and we are grateful for your trust and support. Thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Sincerely,

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in May 2024
Response from Peridot Grand Luxury Boutique Hotel on May 20, 2024
Dear Sean, Thank you for your positive review on Expedia.com! We are thrilled to hear that you had a very comfortable stay with us and experienced top-notch quality. Your feedback is truly appreciated, and we hope to welcome you back for another wonderful stay in the future.Sincerely,Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty , quiet and clean hotel located in the busy old quarters. Very accessible to alot of popular eateries around the old quarters. Has a convienient store beside the hotel. The staffs are all very professional and attentive!
Response from Peridot Grand Luxury Boutique Hotel on May 20, 2024
Dear Ms. Theresa, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you had an excellent stay with us and that you enjoyed the upgrade. It is our constant aim to provide our guests with a wonderful experience, and we are glad that we were able to meet your expectations. Should you have any future plans to visit Hanoi, we would be honored to welcome you back to Peridot Grand Luxury Boutique Hotel.Sincerely,Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Peridot Grand Luxury Boutique Hotel on May 25, 2024
Dear Alexandria, Thank you for your wonderful rating after your stay at Peridot Grand Luxury Boutique Hotel. We appreciate your time and feedback and look forward to the opportunity to welcome you back in the future. Sincerely, Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that make you feel at home. Stella and Duong, in particular stand out amongst the rest.
Stayed 7 nights in Apr 2024
Response from Peridot Grand Luxury Boutique Hotel on May 20, 2024
Dear Mr. Lewis, Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff provided you with excellent service and demonstrated a service-oriented mindset, especially Stella and Duong. Our team takes great pride in delivering exceptional experiences to our guests, and your kind words are truly appreciated.We sincerely thank you for choosing Peridot Grand Luxury Boutique Hotel, and we look forward to welcoming you back for another memorable stay in the future.Sincerely,Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

Janyah

Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Peridot Grand Luxury Boutique Hotel on May 25, 2024
Dear Matthew, Thank you for your review of our Peridot Grand Luxury Boutique Hotel. We are pleased to find out that your stay with us is very nice. We look forward to welcoming you back in the future. Sincerely, Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and helpful staff. Also the breakfast was excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Peridot twice during our time in Vietnam. For both stays the hotel was great. Lovely friendly staff, very clean, nice facilities and a big comfortable bed. The breakfast was excellent too. The location is ideal, close to lots of eating options. We walked to most of the sites from the hotel with ease. Cabs are plentiful and a good price if you don’t want to walk. The Grab app works really well in Hanoi. We also used the hotels airport transfer service (4 times), which was obviously more expensive than a cab, but still priced very reasonably and an excellent service. We wouldn’t hesitate to recommend the Peridot for anyone staying in Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aqing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my experience at this hotel! We had a corner room that didn't have a city view, but was very clean and had a spacious bathroom. Service was amazing and the property manager even checked in with us as we checked out, and I felt that they really cared about our experience. Breakfast buffet was beautiful, delicious and had a lot of variety.
Stayed 1 night in Apr 2024

10/10 Excellent

Helen, Willoughby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great service. Despite missing our connecting flight, the car organised by the hotel was waiting for us. Staff were attentive and the rooms were clean. The breakfast buffet was superb. We visited the spa and the Sky Bar and enjoyed both, with the staff continuing to provide a terrific experience. The hotel’s location in the Old Quarter makes every voyage outside the front doors and adventure. Would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samir, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I would recommend it to anybody visiting Hanoi. Breakfast was awesome. The service was outstanding. Loved the room. Confy bed and great A/C
Stayed 3 nights in Apr 2024

10/10 Excellent

RAM PRAKASH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was centrally located and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Katerina

Stayed 2 nights in Apr 2024
Response from Peridot Grand Luxury Boutique Hotel on May 25, 2024
Dear Katerina, Thank you for your wonderful rating after your stay at Peridot Grand Luxury Boutique Hotel. We appreciate your time and feedback and look forward to the opportunity to welcome you back in the future. Sincerely, Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite property. Always a five star experience
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

Pawan

Stayed 3 nights in Apr 2024

10/10 Excellent

Joanna

Stayed 1 night in Apr 2024
Response from Peridot Grand Luxury Boutique Hotel on May 25, 2024
Dear Joanna, Thank you for your wonderful rating after your stay at Peridot Grand Luxury Boutique Hotel. We appreciate your time and feedback and look forward to the opportunity to welcome you back in the future. Sincerely, Ngo Anh Doan (Mr.)General Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far one of the best hotels I have ever stayed at. We traveled from the United States and this hotel was exceptional!!! The service was second to none and the staff made every reservation and out ring simple and easy.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel highly enough. The staff are excellent - friendly and extremely helpful. Great breakfasts and other dining options. The rooms are extremely comfortable and the hotel is ideally situated to explore the old quarter or to go to other parts of the city.
Stayed 4 nights in Mar 2024

10/10 Excellent

Clive

Travelled with partner
Excellent hotel in the old quarter of Hanoi
Stayed 3 nights in Mar 2024

10/10 Excellent

MARIA, FLUSHING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel in a great location. You can walk everywhere. I would definitely stay there again. Staff was won’t, specially Stella.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet oasis central in hanoi old quarter, brilliant attentive staff who were always friendly and ready to assist and accomodate your every need, i would highly recommend this hotel to any prospective traveller.
Stayed 6 nights in Mar 2024

10/10 Excellent

David Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive service! The concierge Ms. Hong Vu is a treasure!
Stayed 3 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Helpful staff Great location
Stayed 2 nights in Mar 2024

10/10 Excellent

Hou Cheng, Port Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and services. They really take care of you. The hotel is really nice and the breakfast buffet is awesome. Highly recommended to anyone.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and very helpful Great location Beautiful and clean
Stayed 2 nights in Mar 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Mar 2024

10/10 Excellent

Morvan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff especially helpful and professional. Five star
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Great old property with fantastic staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the staff were excellent and food was delicious. Would recommend to anyone visiting Hanoi
Stayed 1 night in Feb 2024

10/10 Excellent

Bijan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in middle of old quarter
Stayed 4 nights in Feb 2024

6/10 Okay

shnior, university hts

Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Scottsdale

Travelled with partner
Liked: Amenities
very peaceful and clean on a noisy city
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and excellent service
I stayed here for 4 night. Had a great experience staying here. Great location to everything. Excellent service. Everyone spoke English. . Nice breakfast buffet to start our day. You can’t go wrong with this hotel. I would highly recommend staying here.
Stayed 4 nights in Feb 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean and close to a lot of shops, restaurants, coffee shops and massage places! Definitely will stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and amenable. Lovely sky bar with excellent views and happy hour. Very nice decor with lovely big and powerful shower. Breakfast was varied and excellent quality. Overall would highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Chia Hwei Celine, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel decor has alot of character. Quaint and exclusive at the same time cosy and homely and romantic Note that some rooms do not have a view (looking into an internal waterfall) so in the day the room may be a bit dark for some - don't think this was highlighted in my booking with Expedia. Very nice rooftop bar Helpful staff. Will recommend to travellers - solo, couples and families with quiet kids.
Stayed 4 nights in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
All went well!
Stayed 4 nights in Feb 2024

10/10 Excellent

Christi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and has a luxurious feel and the staff is impeccable! The beds are amazing. It feels like sleeping on a cloud. I can’t wait to visit Hanoi again and can’t imagine staying anywhere else.
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make you’re stay with them Comfortable and safe.
Stayed 7 nights in Jan 2024

10/10 Excellent

Madhvi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi was my favorite city. The beauty, staff, and convenience of this hotel made it even better! Every single staff member was helpful from those who carried our bags, checked us in, checked us out, directed us on the right path as we exited the property to various sites and markets, and arranged for our transportation. The rooms were heavenly. Incredible bath, shower, and tub. The breakfast and coffee were incredible. They even made a special birthday cake for me which was just so sweet! We were able to walk to every site and restaurant in Hanoi from this location and even make pit stops back at the hotel to drop our purchases, rehydrate, and use the bathroom. I would stay here again and recommend it to anyone and everyone. It was cold in Hanoi during our stay but the hotel was a nice cozy place to come home to each night.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Peridot was incredible. I had multiple flight delays into Hanoi and an early flight out and transportation arranged by the hotel was flawless they provided an awesome breakfast box for my early morning. I didn’t have a ton of time to explore the Old Quarter but the hotel was clean, safe and the customer service was exceptional.
Stayed 2 nights in Feb 2024

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Excellent breakfast buffet. Super hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oasis in the middle of Hanoi
Was in Hanoi for business and stayed a few days extra. This hotel is amazing, definitely a good spot to experience Hanoi. Clean and the staff was incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024