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Reviews

4.7 / 5Exceptional
392 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Vietnam National Convention Center
    10 min walk
  • Popular Location
    My Dinh National Stadium
    5 min drive
  • Popular Location
    Vietnam Museum of Ethnology
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, City View (1 King or 2 Double Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access, City View (1 King or 2 Double Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Double Beds, Lake View

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Executive Room, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Hanoi

Located in Hanoi, JW Marriott Hotel Hanoi is in the city centre and connected to the convention centre. Vietnam Museum of Ethnology and Hanoi War Museum are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

Popular Location

What's nearby

  • Vietnam National Convention Center - 10 min walk
  • My Dinh National Stadium - 5 min drive
  • US Embassy - 5 min drive
  • Lotte Center Hanoi - 5 min drive
  • Vietnam Museum of Ethnology - 5 min drive

Getting around

  • Hanoi Railway Station - 8 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • French Grill – Restaurant offering French cuisine. Serves dinner daily. Reservations required.
  • JW Café – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Reservations required.
  • Smack Dab Hanoi – Open daily. Reservations required.
  • The Lounge – Bistro offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

JW Marriott Hotel Hanoi

Luxury hotel connected to the convention centre in Hanoi with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and 2 coffee shops/cafés are on-site. All 449 rooms boast deep soaking bathtubs, and offer free wired Internet and pillowtop beds. IPod docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
JW Marriott Hotel Hanoi offers 449 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Hanoi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (VND 250000 per day), Free wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: VND 796950 for adults and VND 398475 for children
5 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Indoor pool
Playground
Spa services
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Dutch
English
French
German
Japanese
Korean
Vietnamese

Business services

Business centre
Meeting rooms

Outdoors

Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Designer toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

42-inch LCD TV
TV channels
iPod dock

Food and drink

Espresso maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 993300.0 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 796950 for adults and VND 398475 for children (approximately)
  • Fee for in-room wireless Internet: VND 250000 per day (rates may vary)
  • Airport shuttle fee: VND 1674750 per vehicle (one-way)
  • Airport shuttle fee per child: VND 1674750 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 993300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.7

Exceptional

5 - Excellent
302
4 - Good
64
3 - Okay
16
2 - Mediocre
6
1 - Poor
4
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was beyond amazing and excellent staff and by far the absolute best Marriott I’ve ever stayed in my life

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The attitude of the hotel staff was amazing. Excellent facilities and amenities

Stayed 3 nights in Dec. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    I travelled with two small kids and was asked to pay room extra for them - this is ridiculous. And I also had to pay extra for their breakfast. We’ve stayed in many hotels around the world but never had to pay extra for the kids. The hotel was already overpriced. Staff were professional but artificially friendly in a negative sense that I felt uncomfortable. Absolutely not recommended.

    Stayed 5 nights in Mar. 2019

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