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Reviews of Hangzhou The New Hotel

3.5 out of 5
Hangzhou The New Hotel
No 58 Beishan Rd, Hangzhou, Zhejiang

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Breeze, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the side of the West Lake.
The hotel brought me back to the 1940s. It is great to experience the past atmosphere and at the same time enjoying the convenience of the present technology.

10/10 Excellent

Gek, Beijing

Liked: Cleanliness, property conditions & facilities, room comfort
Walk to Westlake
Best location - right next to Westlake & close to everything else, even able to walk to town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

teresa, Bath UK

Liked: Room comfort
Beautiful location
The hotel feels a little tired looking. Staff is not enthusiastic to please you. Daily tidying and cleaning of room is bare minimum. The hotel needs a massive injection of energy and enthusiasm .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
位置很好的飯店
所有的美都源於西湖；因為就坐落於西湖最美的孤山白堤旁。 所有的氣質都來自於歷史；旅館老舊但很有味道。 其他一般；設備、餐食和服務態度。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置不错，隔音差
酒店隔音比较差，隔壁一开水龙头我们房间就有奇怪的声音。酒店5楼在装修，说好dao下午5点的，结果7点了还在敲。

8/10 Good

marie-dominiq, paris

Liked: Staff & service
emplacement très agréable mais pas du tout de vue
nous avons demandé et payé le supplément pour une chambre avec vue sur le lac. c'était probablement possible il y a 20 ans, maintenant les arbres ont tellement poussé que la vue est sur les feuilles. aucune possibilité de remboursement ou de changement de chambre. juste un plateau de fruits en compensation; par contre, service très attentif et serviable.

6/10 Okay

Verified traveller

Liked: Staff & service
서호 북변에 위치한 오래된 호텔
호텔을 낡았으며 조식은 부실한 편이나 호숫가에 위치하여 위치 좋음. 오래된 음식점 루외루도 1킬로정도로 가까운 편

8/10 Good

서역고월, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
서호 북쪽에 위치한 오래된 호텔
서호변에 있고 오래된 유명한, 그러나 좀 비싼 로우와이로우라는 음식점에 가까운 곳입니다. 오래 된 건물이라 뷰가 안좋은 방들이 많아서 호변에 위치한 장점을 살리기는 어렵습니다. 하지만 특히 나쁜 점 없는 무난한 호텔이었습니다.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔
우선 서호앞에 위치해서 위치는 탁월, 하지만 예약확인이 제대로 안돼 1시간이상 소비... 그래도 친절하게 응대해서 크게 불만이 생기진 않았음. 욕조 물이 안바져서 씻기에 불편했음.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设施一流，位置绝佳
据说以前是国家领导人下榻之地，我有幸入住。位置绝佳，服务一流。