Get an overview of this hotelLuxury hotel with 3 restaurants and marina


Situated in a provincial park, this luxury hotel is 1.8 mi (3 km) from Cai Shenmiao and 3 mi (4.8 km) from Xixi Wetland Park. West Lake and Yellow Dragon Sports Center are also within 6 mi (10 km).

Hotel Features

This hotel features 3 restaurants, a marina, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 72 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Other amenities available to guests include furnished balconies or patios, sofa beds, and dining areas.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Banyan Tree Hangzhou features a marina and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an indoor pool, a spa tub, and a 24-hour fitness center. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite self parking is complimentary.

  • Library 
  • Free breakfast 
  • Coffee shop or café 
  • Sauna 
  • Elevator/lift 
  • Hair salon 
  • Concierge services 
  • Total number of rooms - 72 
  • Airport transportation (surcharge) 
  • Coffee/tea in common areas 
  • Spa tub 
  • Business center 
  • Dry cleaning/laundry service 
  • Year Built 2009 
  • Tours/ticket assistance 
  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Conference space 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free wired high-speed Internet 
  • Marina on site 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Number of restaurants - 3 
  • Outdoor tennis court 
  • Free self parking 
  • Free parking nearby 
  • Spa services on site 
  • Indoor pool 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Slippers 
  • Free bottled water 
  • Coffee/tea maker 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Room service (24 hours) 
  • Desk 
  • Furnished balcony or patio 
  • Free newspaper 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Digital TV service 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Pillow menu 
  • LCD TV 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor tennis court and a marina are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Body scrubs 
  • Spa tub in spa 
  • Massages 
  • Hot stone massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Number of treatment rooms 10 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 5:30 AM

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 690 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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