Hana Forest Reserve Vacation Packages

The bad (and most important): Guests need to be warned about the insane woman who lives in this building. There should be a disclaimer on all booking sites and the resorts website . It is INSANE what goes on here . When I read reviews about her, I thought maybe she was just having a bad day or week. I was wrong. This goes on all day every day and has been happening for years. She screams at and harasses guest over a loud speaker , insults people , records everyone , particularly children. Plays piano , blows a whistle , conch sings , mocks guests , all over the speaker from 7am-10pm. she has a huge dog that barks all day and she walks around to intimidate people at the pool. Look at her you tube channel Aloha See Maui before considering staying here . While the hotel management hands are somewhat tied , they need to do more . It’s been going on for years, this isn’t new. When she’s not making noise and harassing people, which wasn’t often , it’s all the guests talk about . The negativity and noise consumed our vacation. There was no peace , no way to sleep in or relax , or chill at the pool , when we paid big money to visit here . Our sofa bed was broken , which my son slept on all week , and the bedroom mattress was like sleeping on springs . The good : the view is spectacular, location is great , pool , hot tub and BBQ area was awesome . I would come back but only if this crazy lady was gone .

We had a beach view balcony and the room was very clean. We stayed a week and the great staff cleaned daily. Every one was very friendly and helpful. The parking is valet and your car is always ready when you need it.

Everything was Amazing!! Will be coming back

Excellent renovated space. Could be better stocked like the other rental companies, but overall a great stay and unit well located in the complex.

No response from front desk when the water was turned off.