Extérieur

Sheraton Hamilton Hotel – Avis

3.5 out of 5
Sheraton Hamilton Hotel
116 King St W, Hamilton, ON

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 525 avis sur 1001." "
Note de 8 – Bien, d’après 304 avis sur 1001." "
Note de 6 – Acceptable, d’après 103 avis sur 1001." "
Note de 4 – Médiocre, d’après 38 avis sur 1001." "
Note de 2 – Terrible, d’après 31 avis sur 1001." "

8,8/10

Propreté

9,0/10

Service et personnel

8,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Josée

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Caroline

Voyage en famille
Points forts : Commodités
Confortable mais le système de ventilation était vraiment bruyant
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Raymond

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Il n'y a rien à changer.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Jean-Philippe

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Evergiste

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👍👍👍
Séjour de 1 nuit en juin 2023

8/10 – Bien

Régis

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2022

6/10 – Acceptable

Michel

Voyage en groupe
Chambre correcte
Séjour de 2 nuits en octobre 2022

10/10 – Excellent

Raynald

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021

8/10 – Bien

Francine

Séjour de 1 nuit en août 2021

10/10 – Excellent

JOCELYN

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Chambre semblait propre mais manquait d'éclairage. Trace de moisissure au plafond dans la salle de bain
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en août 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
L’espace généreux de la chambre, la salle de bain fonctionnelle et le produits personnels de qualité ont fait une différence positive appréciable.
Séjour de 1 nuit en juillet 2019

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. Good restaurants and coffee shop nearby. Great value! I'll stay there next time I visit Hamilton.
Séjour de 2 nuits en juillet 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2019

8/10 – Bien

Marie, Montreal

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The situation is perfect, rooms are hiuge for downtown hotel, staff very friendly
Séjour de 2 nuits en mars 2019
SHH a répondu le 27 avr. 2019
Greetings from Sheraton Hamilton Hotel We appreciate your feedback and we look forward to welcome you again whenever; your travel brings you back to the city of Hamilton!

10/10 – Excellent

Marc

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Conveniently located, nice staff, and clean. The building itself is old, but everything has been nicely renovated.
Séjour de 4 nuits en mai 2024

6/10 – Acceptable

Rosie

Close to convention centre
Séjour de 1 nuit en mai 2024
Ivy Resma a répondu le 6 mai 2024
Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

Ivana

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice building
Séjour de 1 nuit en mai 2024
Ivy Resma a répondu le 6 mai 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

8/10 – Bien

Karen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were very friendly and professional. The area around the hotel was not very desirable.
Séjour de 2 nuits en mai 2024
Ivy Resma a répondu le 6 mai 2024
Thank you for your positive review of your recent stay with us. We appreciate your kind words.We apologize for any inconvenience caused by the presence of homeless individuals outside our hotel. We take guest safety seriously and are actively addressing this issue with local authorities and community organizations to ensure a secure environment for all.Your feedback is important, and we hope to welcome you back in the future for an even more enjoyable experience.

8/10 – Bien

Diana

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel , underground parking , Starbucks coffee in the foyer, clean beds , nice interior
Séjour de 1 nuit en mai 2024
Ivy Resma a répondu le 5 mai 2024
We're glad to hear that you found our underground parking convenient and enjoyed the Starbucks coffee available in our foyer. Providing clean and comfortable accommodations is a top priority for us, and we're pleased to hear that you found our beds and interior to your liking. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

8/10 – Bien

Zeina

Voyage d’affaires
Points forts : Service et personnel
The hotel itself is good but the area is not very interesting
Séjour de 1 nuit en mai 2024
Ivy Resma a répondu le 5 mai 2024
Thank you for your positive review of your recent stay with us. We appreciate your kind words. We apologize for any inconvenience caused by the presence of homeless individuals outside our hotel. We take guest safety seriously and are actively addressing this issue with local authorities and community organizations to ensure a secure environment for all.Your feedback is important, and we hope to welcome you back in the future for an even more enjoyable experience.

2/10 – Terrible

silvia

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
Nothing unique about this property now that Marriott took over. No upgrades of any kind for loyal members of the Sheraton brand, 40$ for breakfast?! Seriously? For a hotel who forces you to touch bottles with soap used by the hundred guests before you? Do you know where those guest hands have been while they’re showering? They should be fined by health Canada not praised! Towels that are stained and are a hundred yrs old. Old drier that barely runs. Whalen “AC” units spewing humidity into the room, which by the way stinks, and you will stink too, yes, of humidity and mold, once you’re out of there. Sad sad sad. How much cheaper can you get Marriott? Ride the wave because the day of reckoning is coming. By the way, if you make your reservation at Expedia, they slam you with no curtesy by management and they tell you so as they humiliate you into giving them your Starwood membership, which changes nothing in the end, so don’t bother.
Séjour de 4 nuits en avril 2024
Ivy Resma a répondu le 5 mai 2024
We're deeply disappointed to hear about your recent experience at our property. Your feedback is incredibly valuable to us, and we apologize for falling short of your expectations. We take cleanliness and guest comfort very seriously, and it's disheartening to hear that we did not meet your standards in these areas. Rest assured, we are actively addressing the issues you've raised with our team to ensure that improvements are made promptly.Regarding breakfast pricing and amenities, we strive to offer competitive rates while providing quality service and facilities. We understand your concerns and will take them into consideration as we continue to enhance our offerings.We sincerely apologize for any inconvenience you experienced during your stay and thank you for bringing these matters to our attention. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. If there is anything else we can do to address your concerns, please don't hesitate to reach out to us directly.

8/10 – Bien

Pat

Thank you
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 4 mai 2024
Thank you for taking the time to leave a rating of 4/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service.At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team.Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Tannia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 28 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

2/10 – Terrible

Stephanie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Staff not very hospitable, dirty dusty room, tub didn’t drain properly, fans all very dusty, toilet did not flush properly. Kleenex left empty even after housekeeping came. Not the usual service I have come to expect from A Marriott Bonvoy brand.
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 27 avr. 2024
I sincerely apologize for the unsatisfactory experience you encountered during your recent stay with us. Your feedback is deeply concerning, and it is distressing to hear that we fell short of meeting your expectations, especially as a Marriott Bonvoy brand.Your comfort and satisfaction are of the utmost importance to us, and we are committed to regaining your trust and providing you with the exceptional experience you deserve. If there is anything further we can do to rectify the situation or if you would like to discuss your experience in more detail, please do not hesitate to reach us out.Once again, please accept our sincerest apologies for the inconvenience caused. We hope to have the opportunity to welcome you back in the future and restore your faith in our hotel.Please know that we take your comments seriously, and we have addressed these issues with our housekeeping and maintenance teams to ensure that corrective measures are taken immediately.

10/10 – Excellent

Shawna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 4 mai 2024
Thank you for taking the time to leave a rating of 5/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service.At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team.Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Justin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So conveniently close to the ontario center. Pool is nice and warm. The staff are just awesome
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 27 avr. 2024
Thank you for choosing to stay with us and for sharing your positive feedback.We're thrilled to hear that our proximity to the Ontario Center was convenient for your visit and that you enjoyed our warm pool. Additionally, we're delighted that our staff provided you with awesome service throughout your stay.Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location is right downtown Hamilton close to the main entertainment centres that are within walking distance. Found the parking to be somewhat tight.
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for choosing to stay with us and for sharing your feedback regarding our downtown location. We're pleased to hear that our central location in downtown Hamilton was convenient for your visit and allowed you easy access to the main entertainment centers within walking distance. Your satisfaction with our location is important to us, and we're glad that it contributed positively to your stay.We apologize for any inconvenience you experienced with the parking situation. We understand that parking can sometimes be tight, especially in urban areas, and we appreciate your understanding.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Excellent

christian

Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for taking the time to leave a rating of 5/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service. At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team. Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Adam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed with our kids for dance competition and we had a great experience
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for choosing to stay with us during your kids' dance competition, and for sharing your positive feedback.We're thrilled to hear that you had a great experience during your stay with us. Ensuring a comfortable and enjoyable stay for our guests, especially families visiting for special events like dance competitions, is our top priority, and we're delighted that we could contribute to your positive experience.We appreciate your patronage and hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.

8/10 – Bien

Victoria

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for taking the time to leave a rating of 4/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service. At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team. Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Restaurant service was wonderful at Chagalls
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

Maeghan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay at the hotel. The room is clean and modern, the amenities such as the pool were nice. Convenient to have the Starbucks next door and direct access to Jackson Square
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 25 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

8/10 – Bien

Lamis

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
No tissue hold 😳
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 15 avr. 2024
Thank you for bringing this to our attention during your recent stay.We apologize for the inconvenience caused by the absence of a tissue holder in your room. We regret any discomfort this may have caused and appreciate your understanding.Thank you for bringing these matters to our attention. Your feedback is invaluable to us as we work towards improving our services and facilities. If there's anything else we can do to assist you further, please don't hesitate to reach out.

8/10 – Bien

Melissa

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for taking the time to leave a rating of 4/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service. At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team. Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Joerg

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for taking the time to leave a rating of 5/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service. At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team. Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Dean

Séjour de 1 nuit en avril 2024

8/10 – Bien

Stacey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 15 avr. 2024
Thank you for taking the time to leave a rating of 5/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service.At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team.Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

Justine E

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Aside from the stabbing and arrest in the parking garage, all was great! Dinner was lovely .
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 15 avr. 2024
Thank you for sharing your recent experience with us.We're delighted to hear that you enjoyed your dinner with us. However, we're deeply concerned to learn about the incident you mentioned in our parking garage. Please rest assured that the safety of our guests is our top priority, and we take such matters very seriously. We have not received any information regarding this incident, but we will reach out to local authorities to investigate further.We apologize for any discomfort this may have caused and appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.

10/10 – Excellent

Trey

Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 4 mai 2024
Thank you for taking the time to leave a rating of 5/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service.At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team.Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!

10/10 – Excellent

sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property was great
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 15 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

Changzhe

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 15 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

Catherine

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Well maintained property with very helpful friendly staff. Good location in downtown Hamilton. Restaurant was also good. I would stay there again.
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 15 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

john

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 2 nuits en avril 2024
Ivy Resma a répondu le 15 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

JOSE DE JESUS

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a great property in a perfect downtown location. Upon my arrival they offered me solar eclipse glasses from the nearby McMaster University. And the entire staff especially Danielle from front desk and the security people offered great advice for restaurants, city attractions, printouta of transportation options, I felt treated special and professionally. Bravo!
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 9 avr. 2024
We're delighted to hear that you had such a wonderful experience during your recent stay at our property. Your kind words about our downtown location and the special touches we provided, such as the solar eclipse glasses, mean a lot to us. It's fantastic to know that Danielle from our front desk and our security team were able to provide you with great advice and assistance throughout your stay. Ensuring our guests feel valued and well taken care of is our top priority, and we're thrilled that you felt treated both special and professionally. Thank you for your kind words and for choosing to stay with us. We can't wait to welcome you back for another memorable stay in the future!

10/10 – Excellent

Jinbin

Voyage en famille
Good service
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 9 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay.
Séjour de 1 nuit en avril 2024
Ivy Resma a répondu le 9 avr. 2024
We wanted to express our gratitude for taking the time to share your thoughts on your recent stay with us. Your kind words mean the world to us, and we're delighted to hear that you had a great experience.Thank you for choosing Sheraton Hamilton for your stay. We truly value your feedback and are committed to providing exceptional service to all our guests.We look forward to welcoming you back in the future and making your next visit just as enjoyable.

8/10 – Bien

Patrick

Séjour de 1 nuit en mars 2024
Ivy Resma a répondu le 25 avr. 2024
Thank you for taking the time to leave a rating of 4/5 for your recent stay with us. We are thrilled to hear that you had an exceptional experience and that our staff provided you with excellent service. At Sheraton Hamilton, we strive to provide all of our guests with a comfortable and enjoyable experience, and it sounds like we succeeded in your case. Your high rating mean a lot to us and we will be sure to share them with our team. Thank you again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back soon!