Hacienda Yaxcopoil Tours and Activities

Over the last 40 years my wife and I have stayed in many hotels around the world. It would not be overstating it to say that our stay at the Mansion Merida Boutique Hotel was among the best we have stayed in. We were met on arrival by the owner, Raoul, who told us that the property, laid out around two courtyards, one containing a most welcome pool, used to be his grandfathers house. The rooms and the service were exceptional. A visit to Merida would not be complete without a night or two here.

The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo.