Indoor pool

Reviews of Wingate By Wyndham Gunnison Near Western Colorado University

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 15 out of 96 reviews" "
Rating 4 - Poor. 10 out of 96 reviews" "
Rating 2 - Terrible. 8 out of 96 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging & breakfast provided!
Stayed 3 nights in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
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Stayed 1 night in May 2024
Response from Front Desk on May 19, 2024
Thank you for your positive comment! We appreciate your stay and feedback. We look forward to welcoming you back for another positive experience.

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love coming here because it is so close to the college when we come visit my son.
Stayed 1 night in May 2024
Response from Front Desk, Wingate - Gunnison on May 10, 2024
Dear Tina, We're delighted to hear that you enjoy staying with us when visiting your son at college. Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit!

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a broken door jam, and the remote didn’t work. I was also charged 2 times ans ot is not resolved.
Stayed 2 nights in May 2024
Response from Front Desk, Wingate - Gunnison on May 10, 2024
Dear Carmen, We apologize for any inconvenience you experienced during your stay. Rest assured, we take guest feedback seriously and will address the issues you mentioned with our team. Regarding the double charge, we recommend reaching out to your bank once to confirm if indeed that money was taken out, because most people do not realize that there is a difference between a charge, and an authorization which is often placed for incidentals, and is then released if there are no policy violations. Thank you for bringing these concerns to our attention.

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uncomfortable and creepy.
Stayed 2 nights in May 2024
Response from Front Desk, Wingate - Gunnison on May 10, 2024
Dear Cody, We're sorry to hear that you did not feel comfortable during your stay. Our guests' comfort and security are our top priorities, and we regret if we fell short of meeting your expectations. If there are specific issues you encountered that we can address, please feel free to share them with us so that we can improve.

10/10 Excellent

MarySusan, Kenmore

Stayed 2 nights in May 2024
Response from Front Desk, Wingate - Gunnison on May 10, 2024
Dear Mary, Thank you for your excellent rating! We're thrilled to know that you had a positive experience during your stay with us. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Lalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and right next to the University!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 22, 2024
Thank you for your positive comment! We appreciate your stay and feedback. We look forward to welcoming you back for another positive experience.

8/10 Good

Nicolas

Travelled with pets
Liked: Cleanliness, staff & service, amenities
I have stayed at the property a handful of times. I usually never have a single issue and I have always been very happy with it. The seal on our toilet had an issue and leaked.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 21, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the issue with the toilet seal during your stay. Rest assured, we're addressing it promptly. Your satisfaction is important to us, and we hope to welcome you back for a better experience in the future.

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 22, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

6/10 Okay

Laurens, Centennial

Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 17, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

10/10 Excellent

Ligia, West Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and very accommodating!! Very clean
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 15, 2024
Dear Ligia, Thank you for your positive comment! We appreciate your stay and feedback. We look forward to welcoming you back for another positive experience.

6/10 Okay

Victoria

Travelled with family, Travelled with partner
Liked: Staff & service
Room was not very sound proof. Could hear the people upstairs. Shower door had what looked like cleanser on the chrome part of the door. Pool could have been a little cleaner & not so much chlorine in the water. It burned our eyes.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 8, 2024
Thank you for sharing your feedback. We apologize for the issues you experienced. We are addressing the soundproofing, cleanliness, and chlorine levels promptly. We value your input and hope to welcome you back for a better experience.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 8, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 23, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

6/10 Okay

Kathy, Casper

Travelled with group
Liked: Cleanliness, staff & service
Old bathroom. Drafty door.
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 18, 2024
Thank you for your feedback. We apologize for the inconvenience caused, we'll address this issue promptly to improve your experience in the future.

10/10 Excellent

Cordel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, convienet location, qnd good breakfast in the morning
Stayed 1 night in Mar 2024
Response from Front Desk, Wingate - Gunnison on Mar 17, 2024
Dear Cordel, Thank you for your positive feedback! We're glad to hear that you found our hotel easy to find, conveniently located, and enjoyed our breakfast offerings. We appreciate your stay and hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

dumnunn

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. It was an easy walk to many restaurants and shops. The toilet was not in good repair. Sometimes it didn’t fill the tank and sometimes it just kept running. We could fix it by taking the tank lid off and tapping the float but it was annoying.
Stayed 3 nights in Feb 2024
Response from Front Desk, Wingate - Gunnison on Mar 9, 2024
Dear Ralph, Thank you for your feedback and positive rating! We're pleased to hear that you enjoyed our excellent location, providing easy access to restaurants and shops. We apologize for the inconvenience with the toilet, and we will address this issue promptly to ensure a more comfortable stay for our guests. Your input is valuable, and we appreciate your understanding. We look forward to welcoming you back for another positive experience.

10/10 Excellent

adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Red Arrow Inn in Gunnison, Colorado, exceeded my expectations in every way. The warm and welcoming atmosphere, coupled with the friendly staff, made my stay memorable. The rooms were clean, comfortable, and tastefully decorated, providing a cozy retreat after a day of exploring the beautiful surroundings. The attention to detail and personalized service truly set this inn apart. I highly recommend the Red Arrow Inn for anyone seeking a delightful and relaxing stay in Gunnison.
Stayed 1 night in Feb 2024
Response from Front Desk, Wingate - Gunnison on Feb 26, 2024
Dear Adrian, Thank you for your glowing review! We are thrilled to hear that our property exceeded your expectations and provided a warm and welcoming atmosphere. It's wonderful to know that the clean, comfortable, and tastefully decorated rooms added to the enjoyment of your stay. We appreciate your kind words about our staff's friendliness and personalized service. Thank you for recommending us, and we look forward to welcoming you back for another delightful and relaxing experience in Gunnison.

10/10 Excellent

Gregorio, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, but seal on door could have been better.
Stayed 1 night in Jan 2024
Response from DJ on Feb 25, 2024
Thank you for being our guest and for the excellent review! We are thrilled to hear how perfect your stay was and can not wait to see you again soon! Wishing you happy & safe travels,

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price!
Stayed 3 nights in Feb 2024
Response from DJ on Feb 25, 2024
Noah, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when going skiing at crested Butte
Stayed 1 night in Feb 2024
Response from DJ on Feb 25, 2024
Christopher, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
My husband, two kids (13&10), dog and I checked in quite late after a rough winter drive from Steamboat. Check in was easy, and we found the pet friendly room comfortable and clean. We had our big truck loaded with two snowmobiles in the bed, and the parking lot was a tad tight but still doable. We did not try breakfast. I’d stay here again. Location was as described, very convenient.
Stayed 1 night in Feb 2024
Response from DJ on Feb 25, 2024
Katherine, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

8/10 Good

Meredith

Travelled with family
Disliked: Amenities
Older hotel that was recently renovated. Was clean. Walkable to Main Street with a number of restaurants and coffee shops.
Stayed 1 night in Feb 2024
Response from DJ on Feb 25, 2024
Meredith, Thanks for staying with us and appreciate your feedback!! Look forward to seeing you again soon!!

6/10 Okay

Fred

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 23, 2024
Thank you for taking the time to leave us a review. W e hope to welcome you back soon!

8/10 Good

Yaneik

Travelled with family
Two min from bus stop to catch the bus to the mountains.
Stayed 7 nights in Feb 2024
Response from Front Desk, Wingate - Gunnison on Feb 14, 2024
Dear Yaneik, Thank you for your positive feedback! We're pleased to hear that our hotel's proximity to the bus stop was convenient for your travel plans to the mountains. Your satisfaction is important to us, and we look forward to providing you with another positive experience in the future.

10/10 Excellent

Keighly

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Keighly, Thank you for your perfect rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

10/10 Excellent

Nicolas

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Nicolas, Thank you for your perfect rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

10/10 Excellent

Veronica

Stayed 1 night in Jan 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Veronica, Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

10/10 Excellent

Mikayla

Stayed 1 night in Jan 2024
Response from Front Desk on Mar 23, 2024
Thank you for taking the time to leave us a review. We hope to welcome you back soon!

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Paul, Thank you for your feedback and positive rating. We're pleased to hear that you had a satisfactory experience during your stay. If there are specific areas where we can improve and earn that extra star in the future, please feel free to share your insights. We appreciate your stay with us and hope to have the opportunity to enhance your experience in the future.

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Monica, Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here the staff are very friendly and go above and beyond to help customers. My son and I flew into IGunninson,Co and had no transportation to move around in town, this hotel picked us up from the airport and made us feel welcomed like family.
Stayed 1 night in Jan 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
5/5 - Thank you for your perfect rating! We're delighted to hear that you enjoyed your stay and that our staff went above and beyond to make you feel welcome. Providing exceptional service is our priority, and we're thrilled to have made your experience memorable. We look forward to welcoming you back for another outstanding visit.

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and affordable. Fitness center was pretty beat up - only one machine worked. Easy access....
Stayed 1 night in Jan 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Allison, Thank you for your feedback. We're pleased to hear that you found our hotel clean, affordable, and easily accessible. We apologize for the inconvenience with the fitness center, and your input is valuable as we work to improve our amenities. We appreciate your stay and hope to have the opportunity to provide you with an even better experience in the future.

10/10 Excellent

Tim

Stayed 1 night in Jan 2024
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Tim, Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional visit.

6/10 Okay

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service
Good location. A bit outdated but still fine for a cheap hotel. I'd recommend better tissues in the rooms they felt like sandpaper and on winter days when your nose is a bit more runny, it leaves your face feeling raw.
Stayed 2 nights in Dec 2023
Response from Front Desk, Wingate - Gunnison on Feb 12, 2024
Dear Kaitlin, Thank you for sharing your feedback. We're glad to hear that our location suited your needs, and we appreciate your understanding of our affordable pricing. We apologize for the inconvenience with the tissues and have taken note of your recommendation. Your insights are valuable, and we hope to have the opportunity to enhance your experience during your next stay.

2/10 Terrible

Jazzmine

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty and towels smelled like chlorine. The toilet was clogged, and the sink did not work well.
Response from Front Desk, Wingate - Gunnison on Feb 14, 2024
Dear Jazzmine, We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is unacceptable, and we take your feedback seriously. Our housekeeping and maintenance teams will address these concerns immediately. We appreciate your honesty and apologize for any inconvenience. If you have additional details to share, please contact our customer service team so we can further address your concerns.

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs maintenance.
Stayed 1 night in Nov 2023
Response from Sd on Dec 14, 2023
Thank you for your feedback will bring attention to management

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This older property has been well maintained. Our room had an extra bedroom that was a welcome surprise.
Stayed 2 nights in Oct 2023
Response from Sd on Dec 14, 2023
Thank you for ur feedback

4/10 Poor

Steve

Travelled with group
Disliked: Cleanliness
The bathroom was very dirty!
Stayed 1 night in Oct 2023
Response from sd on Oct 18, 2023
i dont really bevleved your coment. we have best housekeeping . i do ck our rooms daily,we have best housekeeping staff.Thank you for feedback.we apolozied for any inconvience

4/10 Poor

Erika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It really is outdated and not upkept or modernize. Overpriced for what you get. Breakfast is poor quality abd hardly wnough seating. Toilet loe stains behind it in wall. Trim coming. Timied fan in bathroom for jacuzzi does not work.
Stayed 1 night in Oct 2023

4/10 Poor

Sarah

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Front desk employees were not pleasant to deal with. One tv in room didn't work. Floors hadnt been swept or mopped. Tub didnt work. Beds were like sleeping on a trampoline. A/C were nasty dirty. Dust everywhere. Woman working the breakfast was very rude. Sign said coffee available all day but door was locked & the guy at the counter didnt offer any help after I had asked him if coffee was available. We wont stay here again! looks and he wasnt
Stayed 1 night in Oct 2023
Response from sd on Oct 18, 2023
Thank you for feedback.we apolozied for any inconvience

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2023
Response from sd on Oct 18, 2023
Thank you for feedback.we apolozied for any inconvience

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sd on Sep 21, 2023
Thank you for the feedback.

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. A little dates.
Stayed 1 night in Sep 2023
Response from Sd on Sep 21, 2023
Thank you for feedback

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sd on Sep 21, 2023
Thanks for feedback

4/10 Poor

Steven

Travelled with partner
Disliked: Cleanliness
Staff used the room right next to us. They were playing music from India very loudly. They were also drinking and smoking on the balcony. We had to turn the A/C on high to drown out the noise. The room was not very clean. The register on the bath fan has not been cleaned in years. The jetted tub didn't look safe and there were stains on the walls.
Stayed 1 night in Aug 2023
Response from Sd on Sep 2, 2023
Dear guest,We don’t have any staff from India . We have all local employees working here . The guest stays was Counstaction crews . FYI . So please don’t be racial.if u not happy with your room should have complain to fd and we can change room . You desided to stay in room with no complaints. Sorry for inconvenience. Thanks for staying with us.

4/10 Poor

joan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Sd on Aug 31, 2023
We apologized for any inconvenience. Thank you for your feedback.

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Aug 2023
Response from Sd on Sep 21, 2023
Thank you for feedback

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from sd on Oct 18, 2023
Thank you for feedback.we apolozied for any inconvience