Superior Cabin, 1 Queen Bed

Reviews of Dawn Ranch

4 out of 5
Dawn Ranch
16467 CA-116, Guerneville, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms - a few details to work out - like the never drying shower curtain. But overall very nice stay and good sleeps.
Stayed 2 nights in Apr 2024
Response from Teach on May 27, 2024
Thank you for sharing your experience with us. I'm so glad to hear you had an enjoyable stay and slept well. I've noted your comment about the shower curtain and will follow up with the team. Please join us again soon.

10/10 Excellent

Nawang

Liked: Property conditions & facilities
The room are really clean and nice love all the interior in the room
Stayed 1 night in Apr 2024
Response from Teach on May 27, 2024
Thank you! We're thrilled to know you loved your stay with us. I'll be sure to share your compliments with the team. Please come visit us again soon.

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Teach on May 27, 2024
Thank you

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and such tranquil place
Stayed 2 nights in Apr 2024
Response from Teach on May 27, 2024
Thank you. We're thrilled to hear that you had a wonderful stay - and enjoyed the natural beauty of our special corner of the world.

8/10 Good

Ashish, Dublin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property location and courteous staff
Stayed 1 night in Apr 2024
Response from Teach on May 27, 2024
Thank you. I'll be sure to share your compliments with the team. Please visit us again soon!

10/10 Excellent

Diishan

Stayed 1 night in Mar 2024
Response from Teach on May 27, 2024
Wonderful! So glad you had a great stay!

4/10 Poor

Maria

Travelled with partner
Disliked: Staff & service
My encounter was exceptionally exasperating. Numerous 'complimentary' amenities were inaccessible due to weather, but charges were still applied. Several additional fees were not disclosed during check-in, and my inquiries resulted in a flood of emails containing excuses. The staff's impoliteness and lack of helpfulness further heightened my frustration. The restaurant service felt rushed, and the food was merely average. The location is attractive, but it certainly isn't worth the stress. I regret not reading reviews before visiting.
Stayed 2 nights in Feb 2024
Response from Teach on Feb 27, 2024
I am so sorry to hear that your experience communicating with us was so frustrating. And, I sympathize with your disappointment that some of our amenities were affected by the rain (our outdoor pool, and our firepits & s'mores). For the benefit of others who may be considering staying with us, kindly note that all taxes and fees are disclosed during the reservation process, and include a 10% resort fee which provides a wide range of amenities (rain or shine), 14.195% taxes, and a 1.00 per night Community Impact Program fee which is a donation to a local charity that does wonderful and important work. This reservation information is then also confirmed via email. Regarding your characterization that the staff was impolite, unhelpful, and sent you a flood of emails - I was both saddened and surprised by this - as we usually receive compliments about the kindness and generosity of the staff. After reviewing the email exchanges, I note that the team responded to each of your emails in a timely and professional manner, addressing your questions/concerns and thanking you for your feedback at each time. Again, I am truly sorry that your experience with us was so frustrating.

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Thank you! So glad you had a wonderful stay. Please join us again soon.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Teach on Jan 3, 2024
Thank you! So glad you loved your stay.

4/10 Poor

Hajeong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Teach on Jan 1, 2024
I'm sorry to learn that you were disappointed by your stay. I see in our notes that you experienced an issue with your shower. Thank you for reporting that at checkout. Rest assured, we have addressed the issue for future guests.

10/10 Excellent

Dewei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Annie at Front Desk on Dec 30, 2023
Thank you so much - we love having you at the Dawn !

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Annie at Front Desk on Dec 3, 2023
Thank you for your review! hope to see you soon !

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Teach on Nov 26, 2023
Thank you so much! So happy to see you loved your stay. Please come visit us again soon.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alexa at Front Desk on Nov 3, 2023
Hello Bryan,Thank you very much for your kind review. We hope to see you again in the future!-Front Desk Team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale cabins
Tiny cozy cabin on beautiful grounds. Also excellent restaurant with live music some nights.
Stayed 2 nights in Sep 2023
Response from Alexa at Front Desk on Oct 2, 2023
Hello Kathleen,Thank you very much for your kind rating and review. I'm happy to hear you had a comfortable stay and were able to indulge in our offerings. We look forward to your next visit!Warm regards,Alexa G.Front Desk Team

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Alexa at Front Desk on Oct 1, 2023
Hello Robert,Thank you very much for your kind rating. I'm happy to hear that you lovely stay with us. We look forward to your next visit!Warm regards,Alexa, Front Desk Team

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a place to miss
The ambiance was relaxing and exceptional set in the redwoods. The staff is very customer oriented and took care of all our needs. We loved the s’mores at night. We’ll be back!!
Stayed 3 nights in Sep 2023
Response from Alexa at Front Desk on Sep 27, 2023
Hello Nancy,Thank you very much for your kind review. I'm glad to hear you had a comfortable experience and that our great staff took care of your needs. We look forward to your next visit!Warm regards,Alexa

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Quiet
Great stay. We loved the property, the location, and the wonderful staff.
Stayed 2 nights in Jun 2023
Response from Annie on Jun 30, 2023
Thank you so much, we love to have you at Dawn Ranch We hope to see you again soon!

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing cabin
Thanks for a relaxing weekend. Our only regret is we didn’t plan to spend more time on the beautiful property just hanging out.
Stayed 2 nights in May 2023
Response from Teach on May 30, 2023
So glad you loved your stay! We look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
A cozy cottage nestled within a beautiful wilderness setting along the Russian River. Cozy comfortable rooms, tasty restaurant/bar and cool atmosphere along with a awesome service staff. Well worth the visit.
Stayed 1 night in Nov 2022
Response from Teach on Nov 28, 2022
Thank you! So glad you had a fabulous stay. I'll be sure to share your compliments with the team. Hope to see you again soon!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!
This is a beautiful property and the restaurant is excellent! The only thing I would say is that the room was very dark and a little hard to warm up. But overall, a great stay!
Stayed 1 night in Nov 2022
Response from Teach on Nov 15, 2022
Thank you! So glad you loved your stay with us. Thank you for the feedback about the lighting in the room. We truly appreciate it. I will have the team make sure the heat in that room is working properly. We hope to welcome you back again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway in nature!
I was looking for a quick getaway and stumbled across Dawn Ranch on my search. Let me first off say right away after I booked my stay, the staff of Dawn Ranch reached out to me to make me feel welcomed and excited to stay at Dawn Ranch. I inquired about an early check in and the staff of Dawn Ranch was able to accommodate and also did a complimentary room upgrade. Right off the bat, I was impressed with their hospitality. As for the tiny cabins, they are so cute and definitely a place that makes you feel like you are one with nature with a side of glamping. The rooms don't have any TVs but they have wifi and so many complimentary stuff this resort offers from bike rides to ebooks. I love how friendly the staff is and it makes you want to come back again. I think so many hotels and resorts forgets that friendliness goes a long way and Dawn Ranch have gone way out of their way to make visitors feel welcomed and relaxed. Love that rooms are clean and comes with high end luxury soaps. So many complimentary amenities in room as well. Great place for couples, families or groups.
Stayed 1 night in Nov 2022
Response from Teach on Nov 15, 2022
Thank you for taking the time to share the details of your experience. I'm so glad to see you loved your stay with us. I will be sure to share your compliments with the entire team. Please come visit us again soon.

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed Experience
Very attractive interior design. Friendly and helpful staff. Hotel trying to be a destination. Restaurant and bar trying to be chic, too dark, menu too limit. Cabins are very small, beds are short, the one chair sits off the floor by 14 inches. Cabins are not very suitable for large people nor for couples that wake up at different times. Pricey.
Stayed 1 night in Sep 2022
Response from Teach on Sep 19, 2022
Thank you for taking the time to share the details of your experience. I'm glad you enjoyed our staff. It is true that our Petite Cabin room type is the smallest lodging on the property. We hope you will come back to join us again - and try one of our more spacious lodgings. Our Murphy's Cabins feature California King beds which are perfect for larger people. Alternatively, our Green Meadow Chalets have a separate sitting area, and a bedroom with a queen bed - which may be easier for you as a couple that wake up at different times. We also offer bungalows - which can be reserved by contacting the property directly and feature 2 separate bedrooms, 2 bathrooms, a living room, and a full kitchen. I am sorry to hear that you did not enjoy the seasonal menu at the restaurant, although I was surprised to learn that the menu did not provide enough choice for your liking. Once again, thank you for your feedback - it is duly noted & we hope to welcome you back again to provide you with a better experience.

10/10 Excellent

Xi, Ardmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Friendly staff.
Stayed 1 night in Aug 2022
Response from Teach on Aug 29, 2022
Thank you! So glad you came to visit us. We look forward to welcoming you back again soon.

10/10 Excellent

Terese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked in by the river with new ownership and management. Really enjoyed our stay. The staff was super friendly and helpful. The grounds are gorgeous. Would come back in a heartbeat.
Stayed 2 nights in Jun 2022
Response from Teach on Jun 25, 2022
So glad you loved your stay! Can't wait to welcome you both back. Perhaps with the kids next time? It was such a pleasure meeting you.