[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ilhas Do Caribe Family-friendly beachside retreat where guests relax between poolside lounging and games of billiards in a welcoming coastal atmosphere ![Beach nearby, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/58704df0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/da28c2d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/8c34cddb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/9c34b7fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room, Balcony](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/27d9f08c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ilhas Do Caribe is a perfect family getaway. Enjoy a breakfast buffet, relax at the poolside bar, and let kids play in the garden playground. Adults can dine at the on-site restaurant. High-speed WiFi keeps everyone connected. 9.0 Wonderful ## Popular amenities - Room service - Bar - Breakfast included - 24/7 front desk - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4006107&PinnedHotelID=4006107&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/b4536bb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Pillowtop bed Private bathroom Hair dryer Minibar - 161 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Pillowtop beds, minibar, in-room safe, blackout drapes](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/ceb3bb49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Pillowtop bed Private bathroom Hair dryer Minibar - 161 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Double Room, Balcony](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006107/3faf740b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Pillowtop bed Private bathroom Hair dryer - 161 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuaruja-Hotels-Hotel-Ilhas-Do-Caribe.h4006107.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuaruja-Hotels-Hotel-Ilhas-Do-Caribe.h4006107.Hotel-Information) ## About the area Located near the beach, Hotel Ilhas Do Caribe is in Enseada, a neighborhood in Guarujá. While the natural beauty of Enseada Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Traveling with kids? Consider Acqua Mundo Aquarium and Maritime Museum. Looking to get your feet wet? Kayaking, parasailing and sailing adventures can be found near the property. [Visit our Guarujá travel guide](https://www.expedia.ca/Guaruja.dx500203) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.98517%2C-46.22656&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m4AnUFIUSDv77wOOKWZ7b7RiWSU=) Rua Guadalajara 124, Enseada, Guarujá, SP, 11441-190 ### What's nearby - Enseada Beach - 2 min walk - 0.2 km - Pitangueiras Beach - 5 min drive - 4.3 km - Asturias Beach - 7 min drive - 6.4 km - Pernambuco Beach - 8 min drive - 5.7 km - Praia do Tombo - 9 min drive - 7.4 km ### Getting around - Pinheiro Machado Station - 30 min drive - São Paulo (CGH-Congonhas) - 95 min drive ### Restaurants - ‪Horti Fruti Betel - ‬9 min walk - ‪Burger King - ‬7 min walk - ‪Restaurante Hangar - ‬10 min walk - ‪Restaurante Dati - ‬10 min walk - ‪Jeronimo Burger - ‬8 min walk ## About this property ### Hotel Ilhas Do Caribe Family-friendly hotel near Enseada Beach Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Hotel Ilhas Do Caribe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. Other perks include: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), beach umbrellas, and tour/ticket assistance - Free newspapers, luggage storage, and smoke-free premises Room features All 55 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with premium channels and DVD players - Daily housekeeping and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/115000000/114590000/114581700/114581643/ad5578f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Praia Hotel - Guarujá Tombo - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 31 reviews CA $148 CA $155 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=114581643&PinnedHotelID=114581643&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38820000/38813300/38813205/ba728807.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Marco's Hotel Enseada - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 71 reviews CA $76 CA $80 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=38813205&PinnedHotelID=38813205&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8680000/8674100/8674011/f355bcd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ilhas da Grécia Enseada - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 332 reviews CA $107 CA $128 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=8674011&PinnedHotelID=8674011&HadPinnedHotel=true®ionId=-1&adults=2) ![Quarto Duplo Vista Mar com Hidro | View from room](https://images.trvl-media.com/lodging/9000000/8410000/8407100/8407067/56995e69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Guaruja Pitangueiras - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 334 reviews CA $142 CA $146 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=8407067&PinnedHotelID=8407067&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/1000000/480000/470400/470323/10259b1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Grande Hotel Resort And Spa Enseada - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 798 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=470323&PinnedHotelID=470323&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/c67b9fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,001 reviews CA $97 CA $110 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/12000000/11910000/11901700/11901661/e1d41692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Green Ecologic Hotel Enseada - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 66 reviews CA $68 CA $72 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=11901661&PinnedHotelID=11901661&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/7000000/6310000/6306000/6305942/f43bb8e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Branca Enseada - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 100 reviews CA $76 CA $80 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6305942&PinnedHotelID=6305942&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6310000/6304600/6304559/3930bd1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vicino al Mare Enseada - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 223 reviews CA $99 CA $126 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=6304559&PinnedHotelID=6304559&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/9000000/8350000/8347800/8347764/83e1d119.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doral Guarujá Enseada - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 461 reviews CA $207 CA $235 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8347764&PinnedHotelID=8347764&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Roundtrip airport shuttle (surcharge) - Free self parking on site - Limited onsite parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's pool - Library - Playground - Sauna - Steam room ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - DVD player - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Beach umbrellas - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Built in 2004 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels - DVD player ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Hotel Ilhas Do Caribe Hotel Ilhas Do Caribe Guaruja Ilhas Do Caribe Ilhas Do Caribe Guaruja Hotel Ilhas Do Caribe Guaruja, Brazil - Sao Paulo Hotel Ilhas Caribe Guaruja Hotel Ilhas Caribe Ilhas Caribe Guaruja Ilhas Caribe Hotel Ilhas Do Caribe Hotel Hotel Ilhas Do Caribe Guarujá Hotel Ilhas Do Caribe Hotel Guarujá ## Frequently asked questions ### Does Hotel Ilhas Do Caribe have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Hotel Ilhas Do Caribe? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Ilhas Do Caribe on Oct 19, 2025 start from CA $111.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Guaruja-Hotels-Hotel-Ilhas-Do-Caribe.h4006107.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ilhas Do Caribe pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Ilhas Do Caribe? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Ilhas Do Caribe? > Check-in begins at 3:00 PM. ### What time is check-out at Hotel Ilhas Do Caribe? > Check-out is at noon. ### Does Hotel Ilhas Do Caribe provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Ilhas Do Caribe located? > This family-friendly Guarujá hotel is located near the beach, within a 10-minute walk of Enseada Beach and Acqua Mundo Aquarium. Pitangueiras Beach and Enseada Handicraft Market are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ilhas Do Caribe Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 70 8 - Good 54 6 - Okay 11 4 - Poor 1 2 - Terrible 0 ### 6/10 Okay #### Alcilene Jun 2, 2025 Foi razoável. ##### Alcilene Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sidnei Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sidnei Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Denner Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muito bom com atendimento excelente Espaço geral bem agradável, piscinas climatizadas ou não, para ambos os gostos. Espaço geral para crianças bem acolhedo. Refeições boas, não sei se era por ser alta empolada, mas os custos são altos. porém você pode pedir comida fora. Quarto muito bonito, padrão, ar condicionado e todo suporte de quarto (sabonetes. shampoos, toalhas repostos todos os dias) E fica um agradecimento aos funcionários da cozinha que toda vez que precisava de algo. até fora do horário, eram muito solícitos. ##### Denner Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apenas 3 observações criticas: 1) falta de rampa ou elevador a partir do estacionamento coberto, 2) muito barulho de crianças, mas aí não é culpa do hotel e 3) cadé da manhã bem fraquinho pelo preço da diária ##### Verified traveller Stayed 3 nights in Oct 2024 ### 8/10 Good #### jose claudino Oct 7, 2024 Liked: Cleanliness, property conditions & facilities razoável recepção, café da manhã ##### jose claudino Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Sidnei Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sidnei Stayed 3 nights in Apr 2024 ### 8/10 Good #### MAURICIO Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### MAURICIO Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Marina da Silva Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendimento ótimo! Tudo ótimo, localização (mais perto da praia do que aparenta no mapa), cadeiras/guarda-sol na praia, quiosque de apoio, bar e restaurante do hotel, qualidade do Wi-Fi e principalmente atendimento da equipe do hotel. Únicos pontos mas que não me impedirão de voltar, cama faz um pouco de barulho e café da manhã não tão variado! Já pretendo voltar em breve e ficar mais dias para aproveitar melhor! ##### Marina da Silva Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Luis Carlos Machado de Aug 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### super recomendo Foi super incrível, desde a recepção como da saída. Super recomendo. Voltarei assim que possível. Meus agradecimentos para toda a equipe. Minha esposa adorou. ##### Luis Carlos Machado de Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Irene Jan 21, 2023 ##### Irene Stayed 1 night in Jan 2023 ### 10/10 Excellent #### CAMILLA Jan 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CAMILLA Stayed 2 nights in Jan 2023 ### 8/10 Good #### denis Nov 29, 2022 ##### denis Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### JULIANO JUNIO Oct 10, 2022 ##### JULIANO JUNIO Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### frederico Apr 26, 2022 ##### frederico Stayed 1 night in Apr 2022 ### 10/10 Excellent #### LUCIANA Mar 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### LUCIANA Stayed 1 night in Mar 2022 ### 8/10 Good #### José Mar 2, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel agradável e uma bonita estrutura Bem, O hotel foi recomendado pelo meu filho que se hospedou no mesmo e nos disse ser agradável, o que pudemos confirmar. Ao chegar na recepção recebemos as chaves do quarto, antes de nos hospedar fomos verificar o quarto: ele ficava no piso térreo, o quarto em si era agradável, mas o cheiro de mofo era forte e pedimos para mudar de quarto, o recepcionista disse que não tinha mais quartos disponíveis. Meu esposo e eu chegamos à conclusão que não iríamos ficar, o recepcionista nos informou que não haveria a devolução dos 20% pago e que perderíamos o valor pago, meu esposo (Advogado) solicitou à ele um recibo do valor pago e ele se recusou a nos dar meu esposo insistiu e ele ficou enrolando dizendo que teria que falar com o superior dele que nunca chegou à recepção. Enquanto eu aguardava na recepção meu esposo saiu para atender o celular nesse momento o recepcionista me disse que estava vendo se havia um quarto no piso superior achei estranho pois ele havia dito que não tinha, logo surgiu o quarto. Esse era mais ventilado, sem cheiro de mofo, e nos agradou. Resolvemos que ficaríamos com o quarto. Limpeza boa, quanto ao café da manhã era fraco, os frios não tinham aparência de frescos, achei pouca opção de alimentos, pedimos também uma porção de camarão rosa e batatas fritas na área da piscina, o camarão não era rosa e era pequeno a batata não era crocante, a alimentação deixou a desejar. Contudo o hotel nos agradou por sua estrutura, limpeza, a garagem interna é pequena. ##### José Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Rodrigo Feb 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom, recomendo. Hotel muito bom, atendimento, instalações e limpeza simplesmente perfeito. Minhss únicas observações negativas ficam por conta da cama que não era de casal (2 de solteiro que juntaram e fica aquele “meio” com um buraco desconfortável, a ventoinha de ventilação do banheiro fazia muito barulho ao ser ligada e ao final, no check-out, eles cobram (de forma opcional) uma taxa de conveniência, que segundo eles, é repassada na integra aos funcionários. No meu caso, foi 90 reais. Embora eles informam que é opcional, não avisam isso previamente, e miitas vezes, como você tem um atendimento muito bom, você fica sem graça de rejeitar (como se vc se recusasse a pagar os 10% nos restaurantes), isso deveria ser informado antecipadamente. No demais, voltaria e super indico o hotel. ##### Rodrigo Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### rafael luiz Feb 21, 2022 ##### rafael luiz Stayed 2 nights in Feb 2022 ### 6/10 Okay #### Thatiane Feb 12, 2022 ##### Thatiane Stayed 2 nights in Feb 2022 ### 8/10 Good #### Renata Feb 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities the Air condition was a bit noise apart from it everything was really good. ##### Renata Stayed 2 nights in Jan 2022 ### 8/10 Good #### PAULO ROBERTO Jan 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Minha segunda vez no hotel Local agradável familiar proximo a praia da Enseada, recomendo ##### PAULO ROBERTO Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Fernando H Jan 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fernando H Stayed 3 nights in Jan 2022 ### 8/10 Good #### Amilson Jose Jan 3, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### recomendo. os profissionais da limpeza, restaurante e bar bastante atenciosos. Profissionais da recepção pareciam um pouco perdidos. Ache estranho o pagamento voluntário Prêmio da Qualidade. ##### Amilson Jose Stayed 2 nights in Dec 2021 ### 6/10 Okay #### Juliana Dec 9, 2021 Disliked: Property conditions & facilities, room comfort #### Indignação e desrespeito. Fomos em 2 adultos e uma criança de 3 anos, ao chegar verificamos que só tinha 2 toalhas, e, ao solicitar a terceira (para criança), fui informada de que por ser cortesia não tinha direito, o que é um absurdo, afinal, não faz o menor sentido não disponibilizar o serviço completo (toalha de banho e de praia). Se o Hotel oferece cortesia é evidente que deve fazer de forma a não interferir, muito menos limitar a boa estadia! Fiquei indignada e ao conversar com outras mães, a reclamação foi geral. Não fornecem toalhas para crianças até 7 anos. Absurdo! ##### Juliana Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Luiza Dec 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Luiza Stayed 2 nights in Dec 2021 ## Expedia's Latest Trends ### Hotels > [Hotels in Sudan](https://www.expedia.ca/Destinations-In-Sudan.d170.Hotel-Destinations) > > [Hotels in Bal Harbour](https://www.expedia.ca/Bal-Harbour-Hotels.d6280.Travel-Guide-Hotels) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Comfort Inn & Suites Pittsburgh-Northshore](https://www.expedia.ca/Pittsburgh-Hotels-Comfort-Inn-Suites-Pittsburgh-Northshore.h33299481.Hotel-Information) > > [Las Palmas by the Sea All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Las-Palmas-By-The-Sea.h1041592.Hotel-Information) > > [Hotels in Walla Walla](https://www.expedia.ca/Walla-Walla-Hotels.d6134753.Travel-Guide-Hotels) > > [Hotels in Inverness](https://www.expedia.ca/Inverness-Hotels.d1607.Travel-Guide-Hotels) > > [Hotels in Moncton](https://www.expedia.ca/Moncton-Hotels.d4051.Travel-Guide-Hotels) > > [Hotels in Marathon](https://www.expedia.ca/Marathon-Hotels.d4079.Travel-Guide-Hotels) > > [Radisson Blu Hotel & Spa, Limerick](https://www.expedia.ca/Limerick-Hotels-Radisson-Blu-Hotel-Spa.h898071.Hotel-Information) > > [Hotels near Moscone Convention Center](https://www.expedia.ca/Moscone-Convention-Center-Hotels.0-l502553-0.Travel-Guide-Filter-Hotels) > > [Hotels in Latin Quarter](https://www.expedia.ca/Latin-Quarter-Paris-Hotels.0-n178675-0.Travel-Guide-Filter-Hotels) > > [Pet-friendly Hotels in Collingwood](https://www.expedia.ca/Collingwood-Hotels-Pet-Friendly-Hotel.0-0-d11938-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [ibis Sao Paulo Paulista](https://www.expedia.ca/Sao-Paulo-Hotels-Ibis-Sao-Paulo-Paulista.h1042477.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Motels United States of America](https://www.expedia.ca/United-States-Of-America-Motels.d201-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Portimão](https://www.expedia.ca/Portimao-Hotels.d9470.Travel-Guide-Hotels) ### Flights > [Flights from Delhi (DEL) to Melbourne (MEL)](https://www.expedia.ca/lp/flights/del/mel/delhi-to-melbourne) > > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Edmonton (YEG) to Jacksonville (JAX)](https://www.expedia.ca/lp/flights/yeg/jax/edmonton-to-jacksonville) > > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) ### Packages > [Cabo San Lucas Bay](https://www.expedia.ca/Cabo-San-Lucas-Bay-Cabo-San-Lucas.d6223076.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Boca del Río](https://www.expedia.ca/Boca-Del-Rio.dx182165) > > [Visit New Orleans](https://www.expedia.ca/New-Orleans.dx178292) > > [Visit Downtown Montreal](https://www.expedia.ca/Montreal-Downtown-Montreal.dx6058201) > > [Visit San Patricio Melaque](https://www.expedia.ca/San-Patricio-Melaque.dx6202659) > > [Visit Castellammare del Golfo](https://www.expedia.ca/Castellammare-Del-Golfo.dx6023878)