Title: Hotel Santorini - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santorini Hotel in Guatapé with a 24-hour front desk and an outdoor pool ![Rooftop terrace](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/2c60c08f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/80595d6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/44f06a73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/c620c5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/ca8a9198.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santorini welcomes guests to its picturesque setting where Mediterranean experiences await. Visitors enjoy authentic flavors at Restaurant Orégano, sip drinks at the poolside bar, and find quiet moments in the garden. WiFi keeps everyone connected throughout their stay. 8.4 Very good ## Popular amenities - Bar - 24/7 front desk - Pool - Breakfast available - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=48539935&PinnedHotelID=48539935&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Signature Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/092febf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 Double Bed 7.2 Good 5 reviews ### Highlights Mini-fridge Flat-screen TV Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer Cable channels In-room safe - Sleeps 2 - 1 Double Bed ![Premium Double Room](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/9f55811b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Mini-fridge Flat-screen TV Blackout drapes/curtains Rainfall showerhead Private bathroom Hair dryer Cable channels In-room safe - Sleeps 2 - 1 King Bed ![Deluxe Double Room | View from room](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/c352bd24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels Daily housekeeping In-room safe - Lake view - Sleeps 2 - 1 King Bed ![Deluxe Apartment](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/ca8a9198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Private outdoor hot tub Kitchen Mini-fridge Flat-screen TV 2 bedrooms Blackout drapes/curtains Rainfall showerhead 2 bathrooms - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed ![Signature Apartment](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/dc68d7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Apartment 10.0 Exceptional 2 reviews ### Highlights Kitchen Mini-fridge Flat-screen TV 2 bedrooms Blackout drapes/curtains Rainfall showerhead 2 bathrooms Private bathroom - 2 bedrooms - Sleeps 6 - 1 Double Bed and 2 Twin Beds ![Deluxe Studio](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/3212cbc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels In-room safe - Sleeps 4 - 2 Double Beds ![Comfort Studio](https://images.trvl-media.com/lodging/49000000/48540000/48540000/48539935/bf50fe3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Mini-fridge Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels In-room safe - Sleeps 4 - 1 Large Twin Bed OR 1 Twin Bed and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuarne-Hotels-Hotel-Santorini.h48539935.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuarne-Hotels-Hotel-Santorini.h48539935.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.23257%2C-75.16367&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B1QuhjxTie427vDju2XN2Ys3E5U=) Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840 #### What's nearby - Calle del Recuerdo - 5 min walk - 0.5 km - Peñol-Guatapé Reservoir - 6 min walk - 0.6 km - Plazoleta de los zocalos - 7 min walk - 0.6 km - Guatapé Dam Boardwalk - 7 min walk - 0.6 km - Parque Comfama - 3 min drive - 2.9 km #### Getting around - Jose Maria Cordova Intl. Airport (MDE) - 139 min drive #### Restaurants - ‪Villa Zocalo - ‬6 min walk - ‪La Fogata - ‬6 min walk - ‪Restaurante El Portal - ‬7 min walk - ‪San Tropel Charcutería Bar - ‬6 min walk - ‪Peregrino Restaurante - ‬5 min walk ## About this property ### Hotel Santorini Property highlights Take advantage of a poolside bar, a terrace, and a garden at Hotel Santorini. Be sure to enjoy a meal at Restaurante Orégano, the on-site fine-dining restaurant. Free in-room WiFi and a bar are available to all guests. Other perks include: - An outdoor pool - Continental breakfast (surcharge), a front-desk safe, and smoke-free premises - A 24-hour front desk Room features All guestrooms at Hotel Santorini include comforts such as free WiFi and safes. More amenities include: - Rainfall showers and shampoo - 32-inch flat-screen TVs with cable channels ## Similar properties ![Suite (Imperial Panoramica) | View from room](https://images.trvl-media.com/lodging/12000000/11470000/11460500/11460462/d3f1a4f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Recuerdos Guatapé - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 578 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=11460462&PinnedHotelID=11460462&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/43000000/42300000/42299200/42299153/7a456679.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Verony Guatape Guatapé - Pool - Breakfast included - Kids pool - Parking included 8.2 Very good 111 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=42299153&PinnedHotelID=42299153&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96520000/96516500/96516442/168bcc5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Brown, Guatape, Autograph Collection Guatapé - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 388 reviews CA $292 CA $292 total Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=96516442&PinnedHotelID=96516442&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/93000000/92340000/92337600/92337579/cfe9d636.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto Marina Hotel El Peñol - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 94 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=92337579&PinnedHotelID=92337579&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Cabin](https://images.trvl-media.com/lodging/101000000/100580000/100573500/100573456/7c019ebc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BubbleSky Glamping Guatapé Guatapé - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 85 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=100573456&PinnedHotelID=100573456&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94910000/94904800/94904780/97a24eb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecolodge Bahia del Penon Guatapé - Breakfast included - Spa - Pet-friendly - Parking included 8.8 Excellent 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=94904780&PinnedHotelID=94904780&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23930000/23924300/23924256/ad02f109.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxé Cabañas Guatapé - On private beach - Pool - Breakfast included - Pet-friendly 8.6 Excellent 404 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=23924256&PinnedHotelID=23924256&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/109000000/108750000/108745100/108745073/35a391a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country House Hotel Guatapé - Breakfast included - Spa - Pet-friendly - Parking included 9.8 Exceptional 9 reviews CA $68 CA $68 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=108745073&PinnedHotelID=108745073&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Double Room](https://images.trvl-media.com/lodging/90000000/89390000/89389900/89389830/93091a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LA MADRIGUERA HOTEL Guatapé - Breakfast included - Spa - Parking included - Free WiFi 8.2 Very good 41 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=89389830&PinnedHotelID=89389830&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Balcony, Lake View](https://images.trvl-media.com/lodging/113000000/112320000/112310200/112310194/3d5e6efc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EL NIDO HOTEL GUATAPE Guatapé - Breakfast included - Spa - Parking included - Free WiFi 10 Exceptional 8 reviews CA $217 CA $217 total Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=112310194&PinnedHotelID=112310194&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Limited onsite parking (max 1 space per unit) - Onsite parking includes off-street options ### Food and drink - Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: COP 15,000 to 18,000 for adults and COP 15,000 to 18,000 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Restaurante Orégano ### Things to do - Outdoor pool ### Family friendly - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Mini-fridge ### More - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately COP 15000 to 18000 for adults, and COP 15000 to 18000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve onsite parking This property accepts cash ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 8:00 PM Parking height restrictions apply ### Property is also known as Hotel Santorini Hotel Hotel Santorini Guatapé Hotel Santorini Hotel Guatapé ## Frequently asked questions ### Does Hotel Santorini have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM. ### Is Hotel Santorini pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Limited spots are available. ### What time is check-in at Hotel Santorini? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Santorini? > Check-out is at noon. ### Where is Hotel Santorini located? > Situated in Guatapé, this hotel is within a 10-minute walk of Calle del Recuerdo, Peñol-Guatapé Reservoir, and Plazoleta de los zocalos. Parque Comfama and Rock of Guatapé are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santorini Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 38 8 - Good 12 6 - Okay 8 4 - Poor 3 2 - Terrible 5 ### 10/10 Excellent #### Yoana Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location we walked to downtown and got a quick ride to sites like el penol. Also the hot tub on the rooftop was a huge plus after a day of walking. I would stay here again. ##### Yoana Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Martin Sep 21, 2025 Liked: Cleanliness Disliked: Staff & service I booked a room with the jacuzzi and when i arrived , they said they didnt have anymore available ##### Martin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Duphne May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love it! ![](https://a.travel-assets.com/ugc/hotel-reviews/2da2cb9c-8c9b-4d74-8756-5fec69669033-1747794267247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Duphne Stayed 1 night in May 2025 ### 10/10 Excellent #### Jason Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely nice and hotel was nicely located ##### Jason ### 10/10 Excellent #### Danicsa Apr 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lindo hotel ##### Danicsa Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Sincere Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests ##### Sincere Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Jesselyn Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it ##### Jesselyn Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Alyssa Jun 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall. ##### Alyssa Stayed 2 nights in Jun 2023 ### 8/10 Good #### Roberto Oct 23, 2024 Everything good, except the beds are too hard ##### Roberto Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Pieter Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down ##### Pieter Stayed 1 night in Jul 2023 ### 8/10 Good #### Washington Jan 29, 2024 Liked: Staff & service The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp. ##### Washington Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Julio Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted. ##### Julio Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Gilberto Sep 8, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life ##### Gilberto Stayed 1 night in Sep 2023 ### 6/10 Okay #### Jairo Apr 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey! ##### Jairo Stayed 5 nights in Apr 2023 ### 2/10 Terrible #### Lawrence Jul 26, 2023 Disliked: Staff & service, room comfort #### Horrible Stay at Hotel Santorini. First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired. ##### Lawrence Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Eric Dec 28, 2021 Disliked: Staff & service, amenities, property conditions & facilities Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE. ##### Eric Stayed 4 nights in Dec 2021 ### 4/10 Poor #### Rodrigo A Jul 1, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ruidoso No pudimos dormir sonó música en habitación toda la noche, alto volumen, el desayuno muy malo, el hotel no es tan económico, el agua no es potable, entonces deberían entregar una botella con agua potable ##### Rodrigo A Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cindy Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel a 10 minutos caminando a la plaza de Guatape y retirado de la piedra el peñol sus instalaciones son cómodas no es confortable que no tienen ascensor además que están divididas las amenidades ##### Cindy Stayed 1 night in Jun 2025 ### 10/10 Excellent #### CHRISTIAN CAMILO May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular! Es un hotel espectacular en todo sentido, el servicio de las personas es excelente, el restuarante, las zonas humedas, la vista de las habitaciones, la ubicación lo hacen un sitio ideal para descansar y compartir en familia. ##### CHRISTIAN CAMILO Stayed 1 night in May 2025 ### 2/10 Terrible #### Johan Apr 27, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### No vale la pena Me hicieron cobros adicionales porque No tenían bien enlazada la app con su página. 48mil pesos extra cuando en la app decía que impuestos incluidos. El parqueadero daña cualquier carro un poco bajito ##### Johan Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gustavo Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar me gustó mucho le doy 10/10 ##### Gustavo Stayed 1 night in Apr 2025 ### 4/10 Poor #### Camilo Apr 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel no apto para personas mayores, con algún problema de movilidad reducida y tampoco para niños. Ni fin tipo de ayudas del personal del hotel para subir y bajar maletas por tanto escalón (escalas). Si vas con familia (niños y adultos) no recomiendo el hotel ##### Camilo Stayed 1 night in Apr 2025 ### 8/10 Good #### Carlos Jan 1, 2025 Liked: Staff & service, property conditions & facilities, room comfort Tuvimos inconveniente con las señoras del aseo xq ingresaron a realizar la limpieza pero no limpiaron los baños adicionalmente cuando fuimos a salir del parqueadero después del check pitó duramos una hora y media por un carro que permitieron que parqueara delante del carro nuestro ##### Carlos Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Hector May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atwncion del personal. Tuve algo de problema con el agua caliente pero fue atendido. La habitación tiene lo nefesario para in buen descanso. ##### Hector Stayed 1 night in May 2024 ### 10/10 Excellent #### Karla Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación ##### Karla Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Sparkling Hill Resort and Spa - Adults Only](https://www.expedia.ca/Vernon-Hotels-Sparkling-Hill-Wellness-Resort-And-Spa-Adult-Only-Resort.h3489503.Hotel-Information) > > [Hotels in Golden](https://www.expedia.ca/Golden-Hotels.d6058316.Travel-Guide-Hotels) > > [Zuana Beach Resort](https://www.expedia.ca/Santa-Marta-Hotels-Zuana-Beach-Resort.h3885428.Hotel-Information) > > [Hotels in Edmundston](https://www.expedia.ca/Edmundston-Hotels.d7806.Travel-Guide-Hotels) > > [Super 8 by Wyndham Sudbury ON](https://www.expedia.ca/Sudbury-Hotels-Super-8-By-Wyndham-Sudbury-ON.h40602.Hotel-Information) > > [Hotels in Cape Breton Island](https://www.expedia.ca/Cape-Breton-Island-Hotels.d6058253.Travel-Guide-Hotels) > > [Westgate Resorts](https://www.expedia.ca/Orlando-Hotels-Westgate-Resorts.h33243663.Hotel-Information) > > [Viva Tangerine by Wyndham, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information) > > [Bahia Principe Fantasia Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Fantasia-Punta-Cana-All-Inclusive.h15466753.Hotel-Information) > > [Hilton Garden Inn Winnipeg South](https://www.expedia.ca/Winnipeg-Hotels-Hilton-Garden-Inn-Winnipeg-South.h19546535.Hotel-Information) > > [Santa Marta Marriott Resort Playa Dormida](https://www.expedia.ca/Santa-Marta-Hotels-Santa-Marta-Marriott-Resort-Playa-Dormida.h36287893.Hotel-Information) > > [Decameron Isleño - All Inclusive](https://www.expedia.ca/San-Andres-Hotels-Decameron-Isleno-All-Inclusive.h1071822.Hotel-Information) > > [Colonial Hotel & Suites](https://www.expedia.ca/Lambton-Shores-Hotels-Colonial-Hotel-Suites.h71648848.Hotel-Information) > > [Grand Sirenis San Andres](https://www.expedia.ca/San-Andres-Hotels-Grand-Sirenis-San-Andres.h47010877.Hotel-Information) > > [Oceanfront Hotels in Waikiki](https://www.expedia.ca/Waikiki-Honolulu-Hotels-Oceanfront-Hotels.0-n6048741-0-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Luxury Suites By Estrella del Mar](https://www.expedia.ca/Mazatlan-Hotels-Luxury-Suite-By-Estrella-Del-Mar.h36439094.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from ROM-All Airports to Pearson Intl.](https://www.expedia.ca/lp/flights/rom/yyz/rome-to-toronto) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Buffalo](https://www.expedia.ca/lp/flights/602674/flights-from-buffalo) > > [Flights from Edmonton (YEG) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yeg/puj/edmonton-to-punta-cana) > > [Flights from Regina (YQR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yqr/nrt/regina-to-tokyo) > > [Flights from Cranbrook (YXC) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yxc/las/cranbrook-to-las-vegas) ### Cars > [Hertz at 4 Laidlaw Blvd Markham Ontario CAN](https://www.expedia.ca/Hertz-at-4-Laidlaw-Blvd-Markham-Ontario-CAN.v26535.Car-Rental-Guide-Location) > > [Car rentals in Milos](https://www.expedia.ca/Car-Rentals-In-Milos.d2349.Car-Rental-Guide) ### Activities > [Things to do in Bengaluru](https://www.expedia.ca/Things-To-Do-In-Bengaluru.d6053307.Travel-Guide-Activities) ### Packages > [General Sherman Tree](https://www.expedia.ca/General-Sherman-Tree-Sequoia-National-Park.d553248621532640111.Vacation-Attraction) > > [Puerto Rico Vacations](https://www.expedia.ca/Puerto-Rico.d148.Destination-Travel-Guides)