Outdoor pool, pool umbrellas
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Reviews of Hilton Garden Inn Guanacaste Airport

3.5 out of 5
Hilton Garden Inn Guanacaste Airport
Ruta #21 Frente Al, Aeropuerto Internacional, Liberia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 781 out of 1182 reviews" "
Rating 8 - Good. 248 out of 1182 reviews" "
Rating 6 - Okay. 92 out of 1182 reviews" "
Rating 4 - Poor. 29 out of 1182 reviews" "
Rating 2 - Terrible. 32 out of 1182 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Apr 2024

10/10 Excellent

Johannes, Bisbee

Liked: Cleanliness, staff & service, property conditions & facilities
Whatever
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Andrii

Travelled with family
Liked: Cleanliness, staff & service
Service is good. Breakfast not included and its 30$ us per person. Pool was good. Rooms ok
Stayed 1 night in May 2024
Response from Hilton Garden Inn Guanacaste. on May 22, 2024
Dear Andrii,  Thank you for contacting Hilton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have the commitment to deliver full guest satisfaction to our guests, we appreciate your comment and time for this feedback.  Best regards, Hilton Garden Inn Guanacaste.

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel with good pool area.
Stayed 1 night in May 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant offered small portioned meals. Waitresses were not very prompt. Everyone was kind though.
Stayed 1 night in Apr 2024

8/10 Good

jason

Stayed 1 night in May 2024

2/10 Terrible

seliah

Stayed 1 night in Apr 2024

2/10 Terrible

seliah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE. This hotel is running some sort of scam charging what normally is a “hold” for incidentals. Normally this charge is pending and released at the end of your stay but this hotel processes the charge. I had to go through a whole process to get it refunded. My thought is that they do this expecting that many people overlook it
Stayed 1 night in Apr 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities
Great service and amazingly good food!
Stayed 1 night in May 2024
Response from Hilton Garden Inn Guanacaste. on May 25, 2024
Dear Janine, We appreciate the time you took to post a review about our hotel. We know many people read reviews and take aim from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service, Elsie Gutierrez - GSA

10/10 Excellent

Nina

Travelled with family
Always a good stay here! Very clean, relaxed vibe. Nice to have shuttle service.
Stayed 1 night in May 2024
Response from Hilton Garden Inn Guanacaste. on May 25, 2024
Dear Nina, We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,   Elsie Gutierrez - GSA

6/10 Okay

John

No bottle water in room to make the coffee that they supplied. The hallway smelled like smoke
Stayed 1 night in May 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service
Right by the airport but they turned off the water for 7 hours in the evening.
Stayed 1 night in Apr 2024

6/10 Okay

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overpriced for what was there
Stayed 1 night in Apr 2024

10/10 Excellent

Tye

Stayed 1 night in Apr 2024

8/10 Good

Derek and Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice choice for airport stay. Clean and friendly, with nice grounds. Free shuttle to and from the airport.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn Guanacaste. on May 25, 2024
Dear Derek and Kim,We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,  Elsie Gutierrez - GSA.

10/10 Excellent

Connor

Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024

8/10 Good

Olivera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect after traveling. We did not want to drive in the dark so we stayed one night. Restaurant was delicious and convenient. Pool was very refreshing. Staff was friendly and helpful.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn Guanacaste. on May 25, 2024
Dear Heather,We appreciate the time you took to post a review about our hotel. We know many people read reviews and take notes from guests like you. Thanks for noticing our excellent food and our clean accommodation. We do everything we can to make sure our guests have an exceptional stay.  Thanks again and please think of us on your next visit to Liberia!   At your service,   Elsie Gutierrez - GSA.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Apr 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Comfortable, lovely pool area, and we had a delicious dinner. Minutes away from the airport with free shuttle service. Worth the extra cost for an overnight before taking off from the airport.
Stayed 1 night in Apr 2024

6/10 Okay

Jaroslav

Stayed 1 night in Apr 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of shuttle to airport and rental car return
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient and clean place to stay close to the airport. The free shuttle to the airport was great.
Stayed 1 night in Apr 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mike

Stayed 1 night in Apr 2024

4/10 Poor

Ernesto

Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Close to the airport
Stayed 2 nights in Apr 2024

8/10 Good

Manfred

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Apr 2024

10/10 Excellent

Mishael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient to the airport and nice pool area!
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean hotel with excellent service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with excellent room service. Free shuttle to the airport. Enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport. Has an airport shuttle. Dining menu has gluten free and vegan options which was a lovely surprise.
Stayed 1 night in Apr 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, lovely property
Stayed 1 night in Apr 2024

10/10 Excellent

Katelyn

Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

caylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful and the hotel was very clean. We loved our trip to Costa and it was nice to stay in this hotel the last night prior to our departure.
Stayed 1 night in Apr 2024

10/10 Excellent

Janine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and safe. Free shuttle to and from airport a plus. Construction noise next to our room during our stay a minus and usually simple to please continental breakfast had well done fried eggs instead of over easy and rolls were the worst bread I ever came across. Sausage was pink (country’s normal) not brown like in America so not to my taste in flavor too. Their beet brioche beef hamburger was the best!!
Stayed 5 nights in Apr 2024

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Check in was a bit tricky. We were only given one key for our room. I took my kids and headed up to the room which stranded my husband and our bags on the main floor.
Stayed 1 night in Apr 2024
Response from Allan Chevez on Apr 10, 2024
Dear Jane,Thank you for contacting HIlton Garden Inn Guanacaste. We at Hilton Garden Inn Guanacaste have teh committ to delivey full guest sastifaction to our guest , we apreciaty your comment and time for this feedback.

10/10 Excellent

Cari

Stayed 1 night in Apr 2024