Grizzly Plaza Tours and Activities

We, a middle-aged couple, stayed overnight at Chateau Canmore. The front desk staff was helpful, kind, and efficient on check-in and check-out. Our room was on the 5th floor with a beautiful mountain view out the mid-sized window and a fireplace in the corner (we did not turn it on as it was a lovely fall day). Our room was very large and had a desk, a chair, a sofa (I think a sofa bed), a sink, mini fridge, Keurig coffee machine, and a little kitchen counter area. The bathroom was mid-size with a shower in a bathtub, a generous supply of towels, and was sparkling clean. The entire room was a bit outdated but very clean and spacious (lots of room for luggage), with very good lighting. Decor was minimal and neutral and a bit outdated. The bed was very comfortable. Be aware that the train track runs quite close behind the building and, although our stay was very quiet otherwise, several trains of varying length passed by during the night. If you are a light sleeper, ear plugs would be helpful. There was a hot tub and exercise room (we did not use either) but other guests looked like they were enjoying the hot tub very much. We had breakfast downstairs at Chez Francois and discovered a wonderful breakfast/brunch spot with friendly quick service, and best of all delicious food! Overall, we would stay at Chateau Canmore again and definitely eat at Chez Francois whenever we're in Canmore.

Nothing unique. Parking exit was not working. Needed to manually open and exit through the entrance. As we were only 2 pods of coffee for 2 people we asked for more and were promptly delivered another 2 , no more. Didn’t use hot tub. The rate for room and parking were on par with other Banff hotels but felt the quality was not.