I have been to the hotel before, and this stay did not disappoint. Wonderful amenities, including a large bathtub and adjoining walk-in rainfall shower. The location is perfect: three tram stops from the train station. It is in the heart of the historic district in walking distance to the Fine Arts Museum and the Museum of the Résistance. Lots of dining options. BUT the most impressive aspect of the hotel is the warmth and helpfulness of the staff. Everyone was lovely, but Tracy and David were particularly memorable. I was dying for a cup of coffee when I arrived, and Tracy told me there was an expresso machine in the room. I told her I was too tired to deal with that. She offered to make me one in the lobby. When I asked if she had milk, she walked to the kitchen and brought me out milk. She could have easily directed me to a cafe, but she didn’t. The next day I needed directions, etc., and David helped me with this. The next day he once again asked me how my stay was in Grenoble. His kindness and helpfulness made the stay so enjoyable. Even the housekeeping staff was friendly and wished me a good day when I went out. I could not have asked for a pleasanter stay.