Pool
Check availability

Reviews of Tramonto Secret Villas

5 out of 5
Tramonto Secret Villas
Oia, Thesi Sideras, Santorini, Greece, Santorini

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews" "
Rating 8 - Good. 3 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived to Oia the staff were really helpful and kindly carried our luggage to our room and we initially felt very welcome. The room itself appeared to be lovely- however the furniture was faulty, with the bed breaking when we were asleep (we hadn’t slept in 24 hours so this was not ideal!). We contacted the staff who came to our room and informed us that we need to move to another room for the night and that we could only stay there for the remainder of our stay, only to be told after moving all of our bags that we were misinformed and could only stay there for part of our stay. This was very frustrating as we didn’t get much sleep either in the new room as there was loud banging noises throughout the night. We then moved back into our old room the next day (where the bed was now fixed). As a result of this, we were also offered a spa 30 min treatment which was lovely and we were grateful to have received this. But we noticed that after our complaint, one staff member (Helena) started to act very coldly to us on multiple occasions and was very different to how she was when we first met her. The other staff were very lovely. Despite this, the breakfast was brilliant and always on time and the hot tub at the top was excellent.
Stayed 7 nights in Oct 2022

10/10 Excellent

Annette, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff was top notched. The team at this hotel were amazing and full of tons of great recommendations for restaurants and activities. We booked the villa with a private pool and loved it.
Stayed 3 nights in Sep 2022

10/10 Excellent

maria

Stayed 1 night in Sep 2022

8/10 Good

Aura Tiy Maeh Hilvano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Just WOW!!!This really is a secret gem of a place. The room was stunning and the staff were amazing. The room had everything you could possibly need. I would definitely return again!
Stayed 1 night in Jul 2022
Response from Tramonto Secret Villas Team on Aug 3, 2022
Dear Alexia, Let us thank you for recommending Tramonto Secret Villas after the experience you had with us! We are delighted to hear that you had a positive experience at Tramonto Secret Villas and that you enjoyed your room and the attentiveness of our staff. We hope to have the chance to welcome you back in the nearest future. With Best Regards, Tramonto Secret Villas Team

10/10 Excellent

Li

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good for me except the pool not heated, the water is very cold.
Stayed 3 nights in Jul 2022
Response from Tramonto Secret Villas Team on Aug 1, 2022
Dear Li, Thank you for choosing to visit Tramonto Secret Villas for your stay. We are committed to making our guests stay with us a memorable one and we are glad you enjoyed the facilities. We always take into serious consideration all our guests’ reviews. The pool is not heated so the temperature depends on the weather conditions. We hope to have the chance to welcome you back in the nearest future. Kindest Regards, Tramonto Secret Villas

6/10 Okay

Doris

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Rafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Man, this place is fabulous!!
The service was outstanding! They were very punctual. If breakfast was ordered by 9:00 am, it got there (and hot) at exactly 9:00 am. We never got to use the private sauna but it was nice also. There was an issue with the AC one night but they immediately came over to fix it (had to be reset at the breaker). The staff was extremely nice and helpful. If I ever get back to Santorini, I'll be staying here.
Stayed 3 nights in May 2022
Response from Tramonto Secret Villas Team on Jun 14, 2022
Dear Rafer, Let us thank you for recommending Tramonto Secret Villas after the experience you had with us! We are proud that our service and supportive staff contributed to your positive experience. We hope to have the chance to welcome you back at Tramonto Secret Villas in the nearest future. Best Regards, Tramonto Secret Villas

10/10 Excellent

Shairoz, oakbrook

Travelled with family
Great sunset views
Stayed 2 nights in May 2022
Response from Tramonto Secret Villas Team on Jun 14, 2022
Dear Shairoz, Thank you for staying in Tramonto Secret Villas and sharing your positive rating. We are glad you enjoyed the unique views. We hope to have the chance to welcome you back soon. Best regards, Tramonto Secret Villas Team

8/10 Good

marjaneh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffing was amazing. So helpful with all our requests for early pickup, transfers, they even had a breakfast box ready for our early pick up. Location was very central
Stayed 1 night in May 2022
Response from Tramonto Secret Villas Team on Jun 14, 2022
Dear Marjaneh, Let us thank you for choosing Tramonto Secret Villas for your stay. Your feedback will give us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We hope to have the chance to welcome you again in the nearest future. Best Regards, Tramonto Secret Villas Team

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Aug 2021
Response from Marketing on Aug 31, 2021
Dear Vivian, We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Tramonto Secret Villas. Hope to have more opportunities in the future to welcome you back. Kind regards, Tramonto Secret Villas Team

10/10 Excellent

Maria Corazon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret Gem!
I had a perfect stay at Tramonto. Location was great...a 3 min walk to the bus station, close to the restaurants and the action while being a short distance away so as to maintain some privacy. Anni was great at arranging everything including dinner reservations. Having breakfast delivered to the room every morning was the perfect way to start the day. If it is your first time to Santorini, I suggest you arrange the airport transfer with the hotel as it can be confusing to find it. The rooftop hot tub was the perfect location to watch the sunset.
Stayed 3 nights in Oct 2019
Response from Marketing on Oct 25, 2019
Dear Mrs. Corazon, Thank you for your wonderful review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are pleased to read that you had a nice experience and you enjoyed the location, the breakfast, the amazing Sunset Views from the hot tub on the rooftop as well as our Team's efforts to make your stay memorable. Kindly note that we will share your words with the entire Secret Team and especially with Anni. Hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Marketing on Oct 2, 2019
Dear Guest, Thank you for your five-star review. We really appreciate your feedback. We are glad to read that you had a nice experience and we hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marketing on Oct 1, 2019
Dear Rene, Thank you for your review. We really appreciate your feedback. We are glad to read that you had a nice experience and we hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marketing on Sep 30, 2019
Dear Guest, Thank you for your feedback. We really appreciate your feedback. We are glad to read that you had a nice experience and we hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a surprise gem
Stayed 3 nights in Sep 2019
Response from Marketing on Sep 24, 2019
Dear Phillip, Thank you for your review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are glad to read that you had a nice experience and hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at this villa! Would highly recommend!
Stayed 3 nights in Sep 2019
Response from Marketing on Sep 23, 2019
Dear Guest, Thank you for your review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are glad to read that you had a nice experience and hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect! Excellent location and luxurious! We loved the room and private roof top pool. Perfect for sunsets. Christina was absolutely amazing going above and beyond and definitely the point of difference. Would stay again and would recommend to anyone! Monique and Jay.
Stayed 2 nights in Aug 2019
Response from Marketing on Aug 19, 2019
Dear Guest, Thank you for your review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are excited to read that you had a nice experience and you enjoyed the location, room, sunset as well as our Team's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally relaxed
Location is great. Breakfast was awesome! Great staff!
Stayed 2 nights in Aug 2019
Response from Marketing on Aug 13, 2019
Dear Syed, Thank you for your nice review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are pleased to read that you had a nice experience and you enjoyed the location, breakfast as well as our Team's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the near future. Warm regards Tramonto Secret Villas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Marketing on Jul 24, 2019
Dear Guest, Thank you for your review and for taking the time to share it with us. We are glad to read that you had a nice experience and you enjoyed tour hotel. We hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Victoria, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute place in beautiful Oia. The service was impeccable - the receptionist Anni went out of her way to accommodate our requests. The room was large and new, didn’t have any windows though. A semi-private roof top is a nice addition - we enjoyed our breakfasts and wine during sunsets there. A nice, relatively affordable place in the otherwise upscale area.
Stayed 3 nights in Jun 2019
Response from Marketing on Jul 10, 2019
Dear Victoria, Thank you for your wonderful review and for choosing Tramonto Secret Villas on your recent stay in Oia. We are glad to read that you had a nice experience and you enjoyed the breakfast, hot tub, the amazing sunset views as well as our Team efforts to make your stay memorable. Please note that we will share your comments with the entire Secret Team and especially with Anni. We hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Raul, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente due excepcional. Todo el staff se encargo de que tuvieramos una estadia perfecta. El desayuno en el jacuzzi con vista al mar y ver el atardecer desde mi propio jacuzzi al aire libre fue unico. La comida, propiedad y el servicio de todos los empleados del hotel fue excepcional.
Stayed 3 nights in May 2022
Response from Tramonto Secret Villas Team on Jun 14, 2022
Dear Raul, Thank you for staying in Tramonto Secret Villas and sharing your positive rating. We are delighted to hear that you enjoyed the view and our staff. We would love to welcome you back in the nearest future. Best Regards, Tramonto Secret Villas Team

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marketing on Nov 25, 2019
Dear Emi, Thanks for your review. We truly appreciate your feedback. Hope to have the pleasure of seeing you again in the future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Hiro, 東京

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タクシーでホテル付近まで向かいましたが、イアは車の入れない道もあり、タクシーで向かう場合は途中から歩かなくてはいけない。ホテル場所は分かりにくく、現地のレストランの従業員に場所を尋ねてもわからないようだった。私たちはホテルに電話をかけて迎えにきてもらう事で、ようやくフロントにたどり着いた。（ホテルのフロントはホテルとは別の所にあるため、イアに着いたらフロントに電話をかけて迎えに来てもらう事をお勧めします） 到着までは少々大変でしたが、ホテル自体は素晴らしくとても優雅な時間を過ごすことができました。 朝食は好きな食材を前日に選び、朝の指定した時刻付近に部屋まで届けてもらうことができます。 また、部屋からも夕日を見ることが出来るため、混雑を避けたい方にはおすすめ。 チェックアウトの際もフロントまでは少々距離があるため、フロントに電話をかけて、鞄を運ぶお手伝いを頼むことをお勧めします。
Stayed 4 nights in Oct 2019
Response from Marketing on Oct 17, 2019
Dear Hiro, Thank you for your review. We really appreciate your feedback. We are glad to read that you enjoyed the amazing Sunset Views and hope to have the pleasure of seeing you again in the near future. Warm regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wirklich geniale Erfahrung in oia. Wunderschön.
Stayed 1 night in Aug 2019
Response from Marketing on Sep 4, 2019
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are pleased to read that you had a nice experience and we hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho los detalles y los espacios de la habitación. Podrían mejorar con el menú del desayuno. En general fabuloso.
Stayed 2 nights in Jul 2019
Response from Tramonto Secret Villas on Jul 24, 2019
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito e maravilhoso! Atendimento 1000 das meninas da recepção, impecável!
Stayed 4 nights in Jun 2019
Response from Marketing on Jul 3, 2019
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and you enjoyed the hotel as well as our Team's efforts to make your stay memorable. We hope to have the pleasure of seeing you again in the near future. Warm Regards, Tramonto Secret Villas