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Reviews of Ifigenia Luxury Suites and Villas

3 out of 5
Ifigenia Luxury Suites and Villas
Ant.Gampa 23 Side Aggelou, Chania, Crete Island

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew, Kelowna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed for 3 nights at the Lux Villa Ifigenia location in Theriso Village If you looking to stay in a very original, authentic home both unique and old-fashioned that is located in a very small and quiet village, this might be a good option for you. Be prepared though for 3 floor living, tight circular stairs, lots of antique decor and furnishings, base-only showers, inconsistent hot water etc. The AC and WiFi both work well though and there is off-street parking. The village consists of only a few homes but does have a few Taverna restaurants and a small local store. The village is about a 20 minute drive from the main road. An “interesting” experience but a little too original, worn and dated for us.
Stayed 3 nights in Sep 2023

10/10 Excellent

Zachary

Stayed 5 nights in May 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is nice and have a lot of charm. You are really feels like home.
Stayed 1 night in Mar 2023
Response from thanks. on Mar 24, 2023
Many thanks.Michalis

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Jacuzzi was nice, and the owner was very helpful.
Stayed 1 night in Mar 2023
Response from thanks. on Mar 24, 2023
Many thanks.Michalis

10/10 Excellent

Dimitrios

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disappointed!
We booked a specific room and they gave us a different room! Very disappointed, definitely not worth €100 for 1 night’s stay. Will not be visiting again
Stayed 1 night in Aug 2019
Response from Μιχαλης ιδιοκτητης on Aug 26, 2019
Η Συγκεκριμενη,Κυρια,που κρυβει το ονομα της,Ζητησε ενα συγκεκριμενο δωματιο το οποιο δεν ειχαμε την δυνατοτητα να της το δωσωμε διοτι και τα 7 της ιδιας κατηγοριας και τιμης ηταν γεματα και εμενε ο κοσμος ,οταν εκανε κρατηση υπηρχε μονο αυτο που πηρε,γιατι τοσο κακια κυρια μου ,αν δεν σας αρεσε θα σας επιστρεφαμαι και τα χρηματα σας να βρειται το δωματιο της αρεσκειας σας,Μιχαλης ιδιοκτητης.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bathroom were very clean, the bed very comfortable, the building very traditional. The old port of Chania is fantastic
Stayed 1 night in Mar 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
The room was nice and we enjoyed the jacuzzi tub though it seemed to leak a little at the bottom. We experienced some problems with water pressure in the shower and sink, though only once did it prevent us from showering. We were in the top floor room which may explain the pressure problems. The beds are in a loft which made it hotter at night, we had to blast the air to keep it cool.

10/10 Excellent

Tina, Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene. Peaceful. Beautiful.
For the price of this hotel, I got more than I expected. The room was gorgeous, had the rustic look to it with a cute small balcony. The room had wine and raki provided for free! Although the stairs were small and spiraled up, it was worth it. Private rooftop in the room I stayed at, great for laying out to catch some sun. Service was outstanding! I would recommend this place to anyone who wants a true Greek living experience, much better than an expensive hotel.

6/10 Okay

Hedley

Liked: Cleanliness, staff & service
Good bang for buck
We arrived there and we had to call the reception desk because the front door was locked but everything went smoothly as the person arrived there in 10 minutes. Though, we hadn't any information about breakfast or anything apart from which room was ours. The room itself is ok for the price but the bed could've been a bit comfier and the bathing area a bit bigger so one person can fit normally. The breakfast was amazing! Not only the food was really good but also the service was top level.
Stayed 7 nights in Aug 2022

10/10 Excellent

ALBERTO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Grethe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally false information about the villa
We were a group of seven friends that had booked the villa that Ifigenia owns. On the home page of hotels.com it says that the villa is in the center of the old town in Chania. When we arrived we discovered that the villa was located far away, up in the mountains. We spent 100 Euro on two taxis to go to the villa and back to town! We had to find new rooms for all seven in the old town. We have asked both Ifigenia and hotels.com for a refund. We have sent over proof of the taxi bills and the payment receipt for the new room we had to book. But no response so far other than mails asking for receipts. am really sorry for the way both hotels.com and Ifigenia treated us. I have been member of hotels.com for 15 years, and they always have given good service.
Stayed 1 night in Sep 2019
Response from Μιχαλης ιδιοκτητης on Oct 6, 2019
Η Συγκεκριμενη Κυρια, Ψευδεται πιθανον ειχε αναλαβει την κρατηση μιας ημερας και για τα 7 ατομα. Δεν εμειναν εις την βιλλα που ειχαν κλεισει.ουτε μπηκαν μεσα. Απο απροσεξια δεν διαβασε Ifigenia theriso vilage 14 km outside from chania city. Για αυτο δεν δικαιωθει,Ευχαριστω Μιχαλης ιδιοκτητης

8/10 Good

Juha

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigo
Mycket centralt beläget hotell, med gångavstånd till allt man behöver som restauranger, havet, shopping mm. samt en fantastisk takteras.
Stayed 1 night in Oct 2017

10/10 Excellent

Alex , Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Top located
Nice and romantic Room.downtown with many restaurants very close. Staff very Nice. Luxury suites to recommend!
Room
Room
Breakfast
Stayed 7 nights in Jul 2017

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Charmigt rum
Fantastiskt charmigt rum med takterrass och bubbelpool med perfekt läge. Tog lång tid att få frukost.

8/10 Good

Roberto, Pisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno romantico
Siamo stati a Chania 2 notti. La suite è molto bella e romantica, spaziosa e con una vista sulle strade interne davvero bella. Il personale è cordiale e alla mano, anche se non tutti parlano bene ingele. Le uniche pecche che proprio possiamo trovare sono: - la tv aveva solo canili greci, - colazione potrebbe essere un po più varia, ma comunque buona.

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort