Save

Best Western Hospitality Hotel & Suites

2.5 star property
Suburban Grand Rapids hotel in Forest Hills with free breakfast

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Hospitality Hotel & Suites

Terrace/patio
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily continental breakfast
Reception
Reviews
7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry
  • Parking included
    Parking includedParking included

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
5500 28th Street SE, Grand Rapids, MI, 49512
  • Popular LocationMSA Fieldhouse9 min walk
  • Popular LocationCalvin College5 min drive
  • Popular LocationWoodland Mall5 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Grand Rapids Airport
Breakfast included
Parking included
Free WiFi
Air conditioning
7.6 out of 10, Good, (1001)
The price is CA $99
CA $114 total
includes taxes & fees
Jul 2 - Jul 3
Baymont by Wyndham Grand Rapids Airport

About the area

Grand Rapids

Best Western Hospitality Hotel & Suites is located in Forest Hills, a neighborhood in Grand Rapids, and is in the suburbs and near the airport. Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall are cultural highlights and John Ball Zoo is a popular area attraction. Patterson Ice Center and Grand Rapids Children's Museum are also worth visiting.
Visit our Grand Rapids travel guideOpens in a new window

What's nearby

  • MSA Fieldhouse - 9 min walk
  • Calvin College - 5 min drive
  • Woodland Mall - 5 min drive
  • Watermark Country Club - 7 min drive
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Fuji Buffet & Grill - ‬2 min drive
  • ‪Culver's - ‬2 min drive

About this property

Best Western Hospitality Hotel & Suites

Hotel located in Forest Hills
Free continental breakfast, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Best Western Hospitality Hotel & Suites. Free in-room WiFi and a 24-hour business center are available to all guests.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and a TV in the lobby
  • Luggage storage, a front-desk safe, and a vending machine
  • Guest reviews say good things about the pool, helpful staff, and location
Room features
All 120 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Hospitality & Suites Rapids
Best Western Hospitality Grand Rapids
Best Western Hospitality Hotel
Best Western Hospitality Hotel Grand Rapids
Best Western Hospitality Hotel And Suites
Best Western Grand Rapids
Grand Rapids Best Western
Best Western Hospitality Hotel & Suites Hotel
Best Western Hospitality Hotel & Suites Grand Rapids
Best Western Hospitality Hotel & Suites Hotel Grand Rapids

Frequently asked questions

Does Best Western Hospitality Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at Best Western Hospitality Hotel & Suites?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at Best Western Hospitality Hotel & Suites on Jul 21, 2024 start from CA $113.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hospitality Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hospitality Hotel & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hospitality Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Hospitality Hotel & Suites?

Check-out is at 11 AM.

Does Best Western Hospitality Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM–midnight on request. A fee of USD 15.00 per room applies.

Where is Best Western Hospitality Hotel & Suites located?

Located in Forest Hills, this hotel is within 1 mi (2 km) of MSA Fieldhouse and Patterson Ice Center. Orbit Room and Centerpointe Mall are also within 3 mi (5 km).

Best Western Hospitality Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1001 reviews" "
Rating 8 - Good. 328 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 116 out of 1001 reviews" "
Rating 2 - Terrible. 86 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, amenities
The cleaner was using a sweeper that put dust everywhere in the hallway. The front desk person could not speak English as to be understood. The tv was on Spanish so we had to move to an English tv room. Why is this going on?
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, however air conditioner was a bit noisy while it ran at night. Outside area in back by courts looks kind of run down. Pool area looked nice, didn’t get a chance to use it. I had to leave earlier enough for a race so didn’t get to try breakfast offered but looked good!
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Shannon

Travelled with family
Nice hotel. Need fan in bathroom.
Stayed 2 nights in Jun 2024

6/10 Okay

Kimberlee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Average stay overall. Our room has a stale cigarette smell to it, air fresheners in the hallways.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintaned. I enjoyed my stay here.
Stayed 1 night in May 2024

10/10 Excellent

Kristin

Stayed 2 nights in May 2024

6/10 Okay

Joseph

Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, pool was clean, it was quite
Stayed 1 night in May 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stayed there because after reserving a room online, the hotel was completely booked for the night and after contacting Expedia.com and the hotel they refuse to refund my money.
Stayed 1 night in May 2024