Outdoor spa tub

Reviews of Travelodge by Wyndham Golden Sportsman Lodge

2 out of 5
Travelodge by Wyndham Golden Sportsman Lodge
1200-12th Street North, Golden, BC

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1046 reviews" "
Rating 8 - Good. 366 out of 1046 reviews" "
Rating 6 - Okay. 185 out of 1046 reviews" "
Rating 4 - Poor. 104 out of 1046 reviews" "
Rating 2 - Terrible. 52 out of 1046 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Arshdeep

It was good
Stayed 2 nights in May 2024

4/10 Poor

James

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old and run down now. It's disappointing as this was a great property back when they cared about the appearance and state of the rooms. They smell musty and stale now. We will not stay here again as the upkeep is extremely poor.
Stayed 1 night in May 2024
Response from Harsh on May 28, 2024
Hi James, We want to thank you for staying with us. We do appreciate your time on giving a feedback on your recent stay. We're sorry that you didn't enjoyed your stay with us. Hope you still consider us on your future stay here in Golden for us to better accommodate you. Have a great day!

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been renovated and the rooms were clean and comfortable. The breakfast in the morning was of very poor quality. The breakfast choices were very limited, and included cereal and scrabbled eggs. No meat of any kind was available. The eggs were cold and the equipment was in desperate need of replacement. At one point the toaster had actually caught on fire. This hotel would have received a much higher rating from me if they spent some money and provided a more modern and enjoyable breakfast experience.
Stayed 1 night in May 2024
Response from Maan on May 26, 2024
Thank you for staying with us Gordon. We do appreciate your time on giving a feedback on your recent stay. We're glad that you find our room clean and comfortable. We definitely give attention to your concerns about our breakfast. Have a great day!

6/10 Okay

Trista

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Hotel was okay, rooms were out dated and not the cleanest. Bed were very hard & uncomfortable. Lots of dirt build up in the corners of bathroom. Pool/waterside area needs some TLC. Cracks in pool and hot tub liners which made weakend spots on the steps. The hand railing going into pool felt like it was going to come off in your hand if you touched/used it. Windows & doors were "sealed" with tuck tape.
Stayed 1 night in May 2024
Response from Harsh on May 25, 2024
Thank you for staying with us. We will definitely inspect the room and pool area and take necessary action. Have great day!

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it's quiet and the room is clean. Also, close to dining and gas stations and along the main highway .
Stayed 1 night in May 2024
Response from Harsh on May 24, 2024
We are glad to hear that you enjoyed the stay with us. Looking forward to accomodate you here again in your next trip. Have a nice day!!

6/10 Okay

Carolyn

Disliked: Property conditions & facilities
The hot water in two of our three rooms had problems resulting in cold showers
Stayed 1 night in May 2024
Response from Harsh on May 24, 2024
Thank you for staying with us. All of sudden we encountered a problem of the hot water in some of the rooms. We are sorry to hear that you had to took a cold shower. We hope you will still consider us for your next trip.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a good price
Stayed 1 night in May 2024
Response from Harsh on May 23, 2024
Hi Tim, Thank you for choosing Travelodge Sportsmanlodge for your recent stay. We're glad that you enjoyed your stay with us. We hope to see you again soon! Have great day!

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add yogurt to the breakfast choices. Put in a transition at the bathroom door.
Stayed 1 night in May 2024
Response from Maan on May 22, 2024
Hi Donal, Thank you for choosing Travelodge Sportsmanlodge for your recent stay. Maybe you just didn't noticed but there are yogurts in breakfast area. For the bathroom door, we will definitely inspect the room and take an action on your suggestion. Have great day!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel! Nice to have pool and hot tub and large breakfast. Staff was very friendly :-)
Stayed 1 night in May 2024
Response from Harsh on May 23, 2024
Hi Michelle, Thank you for choosing Travelodge Sportsmanlodge for your recent stay especially the pool. We're glad that you enjoyed your stay with us. We hope to see you again soon! Have great day!

10/10 Excellent

Nolan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im 26 and used their water slide like a child so that was refreshing. I also forgot my laptop in my backpack at the hotel like a child would. However I got a call from the front office to inform me I forgot it and they purolatored it to me the next day. Very greatful for their honesty and they were nothing but nice threw the process of my mistake.
Stayed 1 night in May 2024
Response from Maan on May 22, 2024
Hi Nolan, Thank you for choosing Travelodge Sportsmanlodge for your recent stay. We're glad that you enjoyed your stay with us especially the waterslide. we are more than happy to assist our guest if they forgot something when they checked out. We hope to see you again soon! Have great day!

6/10 Okay

Cory

Liked: Cleanliness, staff & service
Beautiful location, clean rooms, decent service, terrible beds
Stayed 1 night in May 2024
Response from Jigar on May 22, 2024
Thank you for staying with us Cory.Have a great day.

6/10 Okay

E

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Quite run down hotel rooms. Pool was okay for the kids. Beds were very hard. Even though you book a pet friendly room they charge you 20$ extra when you check in. Probably won’t return
Stayed 1 night in May 2024
Response from Jigar on May 22, 2024
Thank you for staying with us .We have a separate pet friendly rooms for the guets who have pets but we are charging pet fees for cleaning and we have mentioned in our site also, thanks for the understanding.Have a great day.

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Jigar on May 22, 2024
Thank you for staying with us Stephanie.Have a wonderful day.

8/10 Good

aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jigar on May 22, 2024
Thank you for staying with us Aamir.Have a great day.

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in May 2024
Response from Jigar on May 19, 2024
Thank you for staying with us Myra. Have a wonderful day.

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I stayed here for one night. Really nice comfortable room. No complaints for our short stay. There is a really good Indian Restaurant close by called Indian Kitchen. A definite must if you like Indian food.
Stayed 1 night in May 2024
Response from Jigar on May 22, 2024
Thank you for your precious time for the review Janelle, happy to hear that you enjoyed your stay with us, hope to accommodate you again here in Golden.Have a great day.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young lady on check-in desk was most helpful and made us feel welcome.
Stayed 1 night in May 2024
Response from Harsh on May 17, 2024
Thank you for your precious time for the review. Hope to welcome you again here in Golden. Have a wonderful day.

10/10 Excellent

Xyleera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Harsh on May 17, 2024
Thank you for your precious time for the review. Hope to welcome you again here in Golden. Have a wonderful day.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff that greeted me on checkin was very friendly. Whole process took about 3 minutes.
Stayed 1 night in May 2024
Response from Harsh on May 16, 2024
Thank you for staying with us. We appreciate your positive feedback.Have a nice day.

10/10 Excellent

Adam, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is near the highway, but just far enough back to avoid the noise. The pool & slide are great, and they have a little playground. The breakfast is adequate, and there's not a lot you can walk to from the hotel. Overall pretty good.
Stayed 1 night in May 2024
Response from Jigar on May 13, 2024
Thank you for your precious time for the review. Hope to welcome you again here in Golden. Have a wonderful day.

10/10 Excellent

Risa

Liked: Amenities
Loved our suite!
Stayed 2 nights in May 2024
Response from Harsh on May 13, 2024
Thank you for your positive feedback Risa! hope to see you again here in Golden for your next trip. Have a great day.

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities
Room was poor, hottub was cold pool was freezing. The door pock was taped on the door & there were windows taped together in the pool area The breakfast was literally only scrambled eggs. The whole experience was horrifying! AVOID THIS HOTEL
Stayed 1 night in May 2024
Response from Harsh on May 12, 2024
Hi Ryan, We want to thank you for staying with us. We do appreciate your time on giving a feedback on your recent stay. We're sorry that you didn't enjoyed your stay with us. Hope you still consider us on your future stay here in Golden for us to better accommodate you. Have a great day!

6/10 Okay

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was fine. Front desk clerk helpful and came to the room to fix the TV. However, the floors in the room were dirty, found a business card on the floor from the last occupant?? Obvious that bathroom floor had not been washed, especially in the corners. Heater along lower wall in bathroom was chipped and rusted. Tub faucet and tap etched and discoloured. Floor tile cracked. Bathroom in need of an upgrade and a thorough scrubbing. Floors throughout vacuum and wash. Would not recommend.
Stayed 1 night in May 2024
Response from Jigar on May 11, 2024
Thank you for staying with us Kathleen, we assure that we will serve you better next time.Have a great day!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Harsh on May 12, 2024
Thank you for staying with us, Matthew!! We are happy to hear that you have enjoyed your stay with us. We are looking forward to accomodate you again. Have a nice day. Cheers!!

4/10 Poor

Heather

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The water slide at this hotel was so fun for my kids but other than that it was below average. We reserved a multiple bed room and it was spacious but smelled like an old smokers room. The hotel was quite outdated compared to the other hotels we stayed at for the same price range. Lots of transport traffic outside and not near downtown. The “breakfast included” was very tiny with only a few items. We ended up buying breakfast at Tim’s. We stayed at four different hotel during our stay and this is the only one I would not recommend.
Stayed 1 night in May 2024
Response from Harsh on May 10, 2024
Hi Heather, We want to thank you for staying with us. We do appreciate your time on giving a feedback on your recent stay. We're sorry that you didn't enjoyed your stay with us. Hope you still consider us on your future stay here in Golden for us to better accommodate you. Have a great day!

10/10 Excellent

David

Nice job place!
Stayed 1 night in May 2024
Response from Harsh on May 10, 2024
Thank you for your positive feedback David! hope to see you again here in Golden for your next trip. Have a great day.

6/10 Okay

Charlotte

Liked: Cleanliness
The rooms were clean. The TV remote worked terribly, The Hot Tub was warm, the waterslide could have used more water flowing down the slide, and the breakfast selection was quite poor! The breakfast coffee was fine.
Stayed 1 night in May 2024
Response from Harsh on May 9, 2024
Thank you for staying with us. Have a nice day!!

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was pleasant and efficient. Breakfast was good scrambled eggs muffins toast coffee and juice
Stayed 1 night in May 2024
Response from Harsh on May 9, 2024
Thank you for stayig with us. We appreciate your feedback. Have a nice day!!

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service
I was expecting a Travelodge to be a bit more upmarket, but it was clean and well priced and conveniently located on our way up to Jasper.
Stayed 1 night in Apr 2024
Response from Harsh on May 3, 2024
Thank you for your feedback Phillip! We hope to see you again here in Golden for your next trip. Have a great day.

10/10 Excellent

jason

Stayed 1 night in Apr 2024
Response from Jigar on May 21, 2024
Thank you for staying with us Jason. Have a great day

6/10 Okay

Samantha

Stayed 1 night in Apr 2024
Response from Jigar on May 21, 2024
Thank you for taking time Samantha for the review. Have a wonderful day.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and nice pool area
Stayed 1 night in Apr 2024
Response from Harsh on Apr 30, 2024
Dear Richard,Thanks for staying with us on your recent visit. Your feedback is very important to us. I appreciate the time you took to respond.We strive to exceed our guests' expectations by providing excellent services and hospitality. Knowing that our guests have had a good experience with us means we can celebrate our success. It motivates us to work towards providing even better service in the future. Please come back and see us again next time you’re here!Thanks again for your feedback.

10/10 Excellent

Zaida

Stayed 1 night in Apr 2024
Response from Harsh on May 18, 2024
Thank you for staying with us, Zaida!! We are happy to hear that you have enjoyed your stay with us. We are looking forward to accomodate you again. Have a nice day. Cheers!!

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and the parking was just in front of our room The room was clean and organized.
Stayed 1 night in Apr 2024
Response from Jigar on Apr 27, 2024
Thank you for your positive feedback Manpreet! hope to see you again here in Golden for your next trip. Have a great day.

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older motel. However, the rooms have been redone and are clean. Small but clean and the parking is great. We were going sledding and it was great to have the machines right outside. Excellent value for the money. Restaurants are close and an easy walk.
Stayed 1 night in Apr 2024
Response from Harsh on Apr 26, 2024
Thank you for staying with us, Benjamin!! We are happy to hear that you have enjoyed your stay with us. We are looking forward to accomodate you again. Have a nice day. Cheers!!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
clean (room, hot tub, area around property), quiet, would definitely stay here again
Stayed 1 night in Apr 2024
Response from Maan on Apr 24, 2024
Hi Wendy, Thank you for staying with us! We're glad that you enjoyed your stay. We are looking forward to accommodate you again soon. Have a great day!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jigar on Apr 24, 2024
Thank you for staying with us Amy. Have a wonderful day.

6/10 Okay

Cathleen Mary

Travelled with partner
Liked: Staff & service, amenities
Area was old, could use updating.
Stayed 1 night in Apr 2024
Response from Harsh on Apr 23, 2024
Thank you for staying with us. Have a nice day!!

8/10 Good

Janice

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff were great. I would stay again.
Stayed 1 night in Mar 2024
Response from Harsh on Apr 22, 2024
Thank you for taking time, Janice!! We are happy to hear that you have enjoyed your stay with us. We are looking forward to accomodate you again. Have a nice weekend. Cheers!!

8/10 Good

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Maan on Apr 20, 2024
Hi Ruth, Thank you for choosing Travelodge golden Sportsmanlodge! We appreciate your feedback. It seems that you're satisfied on your recent stay with us. We are looking forward to accommodate you again in the future. Have a wonderful weekend.

6/10 Okay

Hailie

Stayed 1 night in Apr 2024
Response from Maan on Apr 20, 2024
Hi Hailie, Thank you for choosing Travelodge golden Sportsmanlodge! We appreciate your feedback. We are looking forward to accommodate you again. Have a wonderful weekend.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
It was good. Quiet.
Stayed 1 night in Mar 2024
Response from h on Apr 19, 2024
Thank you for staying with us. Have a nice day!!

8/10 Good

Brandon

Liked: Staff & service
Good for the price. Definitely outdated and needs a lot of up keep.
Stayed 1 night in Apr 2024
Response from Harsh on Apr 14, 2024
Thank you for staying with us. Have a nice day!!

8/10 Good

Brian

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Apr 2024
Response from Harsh on Apr 12, 2024
Hi Brian, Thank you for choosing Travelodge Golden sportsmanlodge for your recent stay. Our guests satifaction is always our main concern. We are looking forward to see you again. Have a great day!

4/10 Poor

Richard

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It’s not a travel lodge It’s old and dated
Stayed 1 night in Apr 2024
Response from Jigar on Apr 11, 2024
Thank you for staying with us Richard. Have a great day.

6/10 Okay

Stew

Travelled with family
Unsatisfactory complimentary breakfast
Stayed 1 night in Apr 2024
Response from Maan on Apr 8, 2024
Hi Stew, Thank you for choosing Travelodge Golden sportsmanlodge for your recent stay. Our guests satifaction is always our main concern. We hope you still consider us to better serve you in the future. Have a great day!

10/10 Excellent

Chak Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harsh on Apr 9, 2024
Thank you for taking time Chak Yu. We really appreciate your 5 star review. We hope to see you again in your next trip here in Golden!!

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and convenient room, decent breakfast, pet friendly. The property next to the hotel is not the cleanest.
Stayed 1 night in Mar 2024
Response from Harsh on Apr 7, 2024
Thank you for taking time Jamilynn. We really appreciate your review. We hope to see you again in your next trip here in Golden!!

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, comfortable room. It was upsated and clean
Stayed 1 night in Mar 2024
Response from Harsh on Apr 11, 2024
Thank you for taking time Helen. We really appreciate your review. We hope to see you again in your next trip here in Golden!!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Plus - Drive up to the room Minus - Breakfast lacking - Staff dealing with food had long hair and a beard but no hair or beard net.
Stayed 1 night in Mar 2024
Response from Harsh on Apr 5, 2024
Thank you for staying with us Richard. Have a wonderful day!