Close to Cavill Avenue and Surfers Paradise Beach, Carlton Apartments provides a garden, laundry facilities, and more. Guests can connect to in-room WiFi (surcharge).
Located near the beach, Carlton Apartments is in Surfers Paradise, a neighborhood in Gold Coast. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Turf Club or Broadbeach Sports and Recreation Centre. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Gold Coast travel guide
Cnr Clifford St & Northcliffe Terrace, Surfers Paradise, QLD, 4217
What's nearby
Surfers Paradise Beach
2 min walk - 0.2 km
SkyPoint Observation Deck
3 min walk - 0.3 km
Cavill Avenue
7 min walk - 0.6 km
Slingshot
9 min walk - 0.8 km
Chevron Renaissance
10 min walk - 0.9 km
Getting around
Cypress Avenue Station
16 min walk
Gold Coast City Coomera Station
23 min drive
Coolangatta Airport (OOL)
39 min drive
Restaurants
Hungry Jack's
6 min walk
Surfers Paradise Surf Life Saving Club
5 min walk
Social House
4 min walk
The Island Rooftop
7 min walk
Lot 1 Coffee
6 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Carlton Apartments
Along with an outdoor pool, this smoke-free apartment building has WiFi in public areas and laundry facilities. Self parking is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is not available.
Carlton Apartments offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.
In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels.
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in the apartment: WiFi (AUD 5 per 24-hour period)
Available in some public areas: WiFi (AUD 5 per 24-hour period)
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Limited onsite self parking
Family friendly
Crib: AUD 35 per day
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 35 per night
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
Flat-screen TV with premium cable channels
Outdoor areas
Balcony
Barbecue grill
Garden
Laundry
Laundry detergent
Laundry facilities
Washer/dryer
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
No housekeeping service
Restaurant dining guides
Tour and ticket assistance
Things to do
Surfing/bodyboarding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
32 units
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:30 AM - 3:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 35.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
Crib (infant bed) fee: AUD 35.0 per day
Rollaway bed fee: AUD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Carlton Apartments Surfers Paradise
Carlton Surfers Paradise
Carlton Apartments Apartment Surfers Paradise
Carlton Apartments Gold Coast/Surfers Paradise
Carlton s Surfers Parase
Carlton Apartments Apartment
Carlton Apartments Surfers Paradise
Carlton Apartments Apartment Surfers Paradise
Frequently asked questions
Does Carlton Apartments have a pool?
Yes, this property has an outdoor pool.
Is Carlton Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Carlton Apartments?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Carlton Apartments?
Check-out is at 10 AM.
Does Carlton Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Carlton Apartments located?
Located in Surfers Paradise, this apartment building is steps from Northcliffe Beach and Surfers Paradise Beach. Cavill Avenue and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 16 minutes by foot and Florida Gardens station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Carlton Apartments Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
8.8
Location
7.4
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 15 out of 74 reviews
10 - Excellent
15
Rating 8 - Good. 28 out of 74 reviews
8 - Good
28
Rating 6 - Okay. 19 out of 74 reviews
6 - Okay
19
Rating 4 - Poor. 7 out of 74 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 74 reviews
2 - Terrible
5
Reviews
8/10 Good
Verified traveller
Mar 15, 2021
Good location modern apartment crowded parking making difficult with children
This apartment is great location. Central to everything.
The staff at this apartment are great. Extremely helpful and so friendly, kind and went above and beyond in making our stay relaxing and easy.
Clean pool. Only dissapointing is the apartment is extremely run down
This property was very clean and tidy. The communication with the manager was awesome answered all our questions and was very helpful. Easy access to everything.
Great location, but could do with a spruce up.... My husband and I stayed at Carlton Apartments for 1 week, was a bit disappointing that we were given only one towel each and one only hand towel. Had to wash our own, then had no towel to use in the meantime..No room service at all, otherwise had a pleasant stay.
Verified traveller
Stayed 7 nights in Jul 2019
8/10 Good
Verified traveller
May 9, 2019
Liked: Cleanliness, staff & service, amenities
location excellent all good...…………………………………………………………………...
Verified traveller
Stayed 7 nights in May 2019
2/10 Terrible
Verified traveller
Apr 3, 2019
Disliked: Cleanliness, staff & service
Place was infested with coacraches and full of mosquitoes
When I turned the light on night multiple cockroaches were crawling on the bedroom floor and kitchen benches
The bed linen was not clean and I sustained multiple bites in the bed
Despite me raising the above with the property manager I was refused refund for the remained of the nights and was demanded I provide photos of this disaster - I could not tolerate staying one more night to serve this purpose
Horrible customer service
Staff disappeared from the usual admin area and avoided any interaction with me to solve the issue
Horrible experience!!
Was good value for money,good location,not the best hotel on the gold coast but wouldnt expect it for the price .
Verified traveller
Stayed 7 nights in Jan 2019
6/10 Okay
Sydney
Jan 13, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The washing machine broke down the first time I tried to use it on the 3rd night. Not fix.
We booked a 2-bedroom apartment, and there is only one air conditioner unit in the dinning area. It apparently has motion sensor that shuts down after 30 minutes when no movement. Needless to say, you have to get up in the middle of a foxtel movie to keep the air cond unit running!
And forget about a good night sleep, with the air cond auto shut down on it own, the ceiling fan in both bedrooms are too noisy to run at night, I have been getting up at least 3 times a night to turn on the air cond. The stand up fan the reception lend us on the second last night of our stay was too little relief too late.
Beware of the housekeeping too, they came once during our 9-night stay.
Well, what more can I say.
Sydney
Stayed 9 nights in Jan 2019
8/10 Good
Verified traveller
Dec 31, 2018
Liked: Cleanliness, staff & service, amenities
Amisha is great. Responded to all our querues. Closeness to the heart of surfer's paradise.
Verified traveller
Stayed 5 nights in Dec 2018
8/10 Good
Marcia
Dec 10, 2018
Liked: Staff & service, room comfort
Custo beneficio questionavel
Ótima localização, espaçoso, porém pouca louça disponível e banheiro da suite vazava agua do ralo no banho
Marcia
Stayed 2 nights in Dec 2018
8/10 Good
Amanda
Oct 15, 2018
Liked: Room comfort
Getaway
Apartment 22 - The apartment was clean and tidy but a little dated. Small leak in the main bathroom. great spot for a short break wouldnt stay with small children as hi-rise. 3 adults stayed - no sofa bed so must select 2 bedroom apartment or an additional charge.
My stay at Carlton Apartments was excellent. The apartments are in a fantastic position near Cavill mall and with the light rail station at the end of the road. The apartment was comfortable and extremely clean. We had ocean views from the balcony. A very pleasant stay.
Floor was wet when arrived, was slimey and sandy. Bottle lids and cigarettes left on the verandah, someone else's hair on the pillows, sand in the bed, looked like it had just been remade not changed, glass over the floor and in the carpet, plates and cutlery not even cleaned properly. The lady at reception was very abrupt and needs to gain some more friendly communication skills.
Overall the staff was nice, especially holding our bags for extended times, however the floors and beds were sandy, couches were wet and the bathrooms looked pretty unhygienic
Jadine
6/10 Okay
Verified traveller
Sep 11, 2016
Liked: Cleanliness
Comfortable
Clean rooms close to everything had an issue with getting the keys from the safe but called emergency number. And someone came to help straight away ,only other thing was the main bathroom was locked and everyone had to use the ensuite in our room a bit inconvenient
Verified traveller
8/10 Good
Sue, Tugun , Gold Coast
Dec 15, 2015
Liked: Staff & service, room comfort
Comfortable apartment close to Beach
Stayed overnight for a Xmas party at Q1 , perfect position right next door. Close to beach , close enough to Central Surfers .