- Liked: Staff & service
Maze to find room from reception
The Spa area was brilliant other than we did not know from hotel reception that to use the flip flops and robes in room for the spa as they are not available in the changing rooms as mentioned on their website. The hotel is a bit of a maze to your room and walls and floor above was noisy. you could hear the water running from another persons room which isnt so go when booked an executive room rather than standard. the same door banging that happens in all hotels never seems to change. We always seemed to smell cigarette smoke in the corridors because fire e it doors were open and appeared guests may have been doing this which was very unpleasant. The meal in the evening was lovely and service was very good. breakfast seemed to be very busy and staff running around everywhere, perhaps additional staff if know it will be busy? breakfast portion of half an english muffin with a poached egg seemed a little on the scrimped side but we also had plenty of toast provided so not too much of an issue. Interesting to serve coffee in the little teapots rather than bring around with fresh but worked well. room was very warm and the quilt/duvet was too large for the size of the bed.