"Overall, a really great hotel and the location is beautiful. The staff were really friendly, however the room wasn't ready when we arrived an hour after check-in. That would have been fine with us if we were told, but we were sent to our room and a lot of the basic amenities were not ready (water, coffee, hand towels, bath mat, bath towels, toilet paper). The water, coffee, and hand towels were brought to the room within 15 minutes of us getting into the room before we even noticed their...