6/10 Okay
Paula, Pittsburgh
Travelled with partner
Jun 24, 2024
Liked: Staff & service
The interior hallways are painted black, dreary and not energy effective. Not being able to phone the front desk is a ridiculous idea. I dontwant to jave to get dressed at midnight and take the elevator to the 7th dloor just to get some ice or ask a question about a bus route or a restaurant. The hotel model oppresses anyone without a cell phone. Staff were nice bit also gave incorrect information about local sites. Huge problem: there are NO SIGNS for Ruby Claireon the streets outside indicating the hotel location, which is inside a passageway , not onRue deRhone as advertised.
We wasted a half hour trying to find the entrance amdwewerent alone in that problem. Good breakfast fpodcannot redeem these basic managing problems .
Paula
Stayed 4 nights in Jun 2024